
Ratings & Reviews for BISSELL CrossWave Max Cordless Wet/Dry Bagless Pet Upright Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenience, while others have experienced issues such as streaks and dirty water on the floor, difficulty picking up pet hair and debris, limited battery life, and frequent breakdowns. However, many praise its ability to quickly and effectively clean hard floors, as well as its all-in-one vacuum and mop functionality and self-cleaning feature. Potential buyers should carefully consider the pros and cons based on their specific needs and floor types.
Customer review summary generated by AI, including incentivized reviews.I would recommend this product.
Would Recommend[This review was collected as part of a promotion.] Very happy with the product's performance in cleaning up my tile and wooden floors. It cleaned up some spills in the kitchen which had left several stains, and the stains were gone. I found it easy to clean the unit after hours of use. The recharging stand is convenient. It works great on a daily basis to sweep up dog hair around the house. Relatively quiet when in use. I received lots of cleaning supplies and brushes with this bundle, which is...
From BISSELL Homecare
Don't waste your money
Would Not Recommend[This review was collected as part of a promotion.] Bought this after seeing commercial excited to save time from vacuuming and then mopping NOT! No matter what combo of the cleaners or brush still leaves haze and wheel marks on floor have to step 0n it to clean anything spilled on the floor no floor pressure for a good cleaning. Tried everything I could find from users to help wet first then go back over area sorry Bissell waste of 400+ dollars
From BISSELL Homecare
The best
Would Recommend[This review was collected as part of a promotion.] I love how is 2 in 1 my cleaning goes way faster. I can keep all the messes from my dog and cats
From BISSELL Homecare
I would not buy again
Would Not Recommend[This review was collected as part of a promotion.] I had it for 11 days before it started to leak dirty water. It would charge up and be doing fine and a few minutes later just stop and show a picture of dumping water. No water was hardly in it. Took it apart several times. It still did same thing. Returned it for a refund. I did better with my o cedar mop
From BISSELL Homecare
Hi Renee. Sorry to hear you returned your machine! We appreciate your feedback, but please contact us in the future so we can help under your warranty...
I would return if I could
Would Not Recommend[This review was collected as part of a promotion.] My husband purchased this crosswave for me 2 years ago and i totally hate it. whether it is a deep clean or even light clean it just makes more of a mess. Streaks on my hardwood floor and in my previous home streaks on my tile floor. It is okay if you are using it to soak up a small spill or small area clean. but definitely not deep clean or for a house with dogs. And yes purchased replacement brushes and use the Bissell solution.
From BISSELL Homecare
Oh no! We're sorry to hear this, Bea. If we can help with your CrossWave, please contact our Consumer Care team for troubleshooting help at support.bi...
Love My Prince
Would Recommend[This review was collected as part of a promotion.] Ok...at first I didn't like it...the thing for me...it doesn't get close enough to the edge for me and the solution fragrance isnt strong enough...when I clean my floor I love to smell like its clean...wish the fragrance was stronger but other than those things...I LOVE IT and the purple is so beautiful
From BISSELL Homecare
Leaves floors dirty
Would Not Recommend[This review was collected as part of a promotion.] I shouldn't just mop with it and be able to wipe a paper towel right after and the paper towel comes up black. Very disappointing. I've tried everything I can think of but it just spreads dirt all over my floors more than it Cleans. Leaves dirty streaks everywhere.
From BISSELL Homecare
We're sorry to hear you're not getting the results you need, but we'd love to help! Please contact us for troubleshooting at https://support.bissell.c...
[This review was collected as part of a promotion.]
From BISSELL Homecare
I highly recommend this product
Would Recommend[This review was collected as part of a promotion.] Having retired from a floor care business of over 40 years I am now only cleaning some 1400 square feet of hard floors in my own home. Not wanting to break out a mop and bucket each time I do them nor a side to side scrubber and wet vacuum for the ceramic, I find this powerful little machine more than adequate for the task! 3000 amazing rpm at the brush, plus GREAT suction in the pickup is a tremendous time saver! The multi surface brush gets d...
From BISSELL Homecare
Must have
Would Recommend[This review was collected as part of a promotion.] Easy to use. Really gets the dirt from the tile! A must-buy if you have pets and/or kids!
From BISSELL Homecare
I've been talking about it to everyone!!
Would Recommend[This review was collected as part of a promotion.] I love this vac/mop, it has made my cleaning so much easier and not a chore. I realized it is perfect not only for my home but for my hair salon, it saves so much time ! best feature other than vacuum and mopping at one time is that it cleans it self and I love the hair filter!!! good job Bissell!!
From BISSELL Homecare
Not at all helpful.
Would Not Recommend[This review was collected as part of a promotion.] I was so excited for this purchase. My home is 2,000 sq feet and the kitchen and bathrooms are tile and the rest is hard wood floors. I really wanted this for the tile area of my home. We have no small kids and one dog so not a lot of extra dirty areas. But I really wanted an easier and faster way to clean. The tile is a light color, almost white. Unfortunately this is not helpful at all and takes entirely too long to use. I find that each swip...
From BISSELL Homecare
Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issued you're experiencing at support.bissell.com.
Wonderful at first...then just frustrating.
Would Not Recommend[This review was collected as part of a promotion.] We have had this for several months, but only really use it every other week or so. It worked great initially, and then started refusing to pick up the dirty water. I have troubleshot it and cleaned it and watched videos to see if I am missing something. It does not make any sense. Everything is perfectly clean and there are no air leaks anywhere, but there is almost no suction at the pick up tube. With all of the different models, and Bissell'...
From BISSELL Homecare
Sorry to hear of your suction trouble, but we'd be happy to help with your CrossWave under your warranty coverage at support.bissell.com. Hope to hear...
I would buy this 100x. Highly Recommend!
Would Recommend[This review was collected as part of a promotion.] This vac is so amazing!! Cleaned up a red wine spill in no time without leaving streaks or stickiness behind. Gets all the pet hair off our rug too and easy cleanup with the self cleaning feature.
From BISSELL Homecare
You're new best friend! Buy it! You won't regret it!
Would Recommend[This review was collected as part of a promotion.] We're in LOVE! Never going back to a regular mop and bucket. This is amazing and super easy to use. We're able to clean our entire first floor (~1000 sq ft) on one charge, with only one clean water refill/dirty water toss. Our floors have never looked and felt so clean! And the best part for me, it leaves an amazing scent. We have animals and with a traditional mop, it would always smell like a "sweaty dog" when finished...gross! Not with this ...
From BISSELL Homecare
Fits My Needs
Would Recommend[This review was collected as part of a promotion.] This is perfect for my house as I have a western theme with lots of big area rugs on hardwood floors.
From BISSELL Homecare
Cleans like a dream!!!
Would Recommend[This review was collected as part of a promotion.] Just perfect, floors and rugs.
From BISSELL Homecare
It is a decent product. Not extraordinary.
Would Not Recommend[This review was collected as part of a promotion.] I am happy with my purchase because of the price I got during prime day. Pros: Mops and vaccums well. Looks good and very compact. Cons: The liquid component is not well designed and straight up leaks. Every time you move over an uneven surface, the mop leaves dirty water behind so its almost like you're cleaning up after cleaning up. It does not handle edges well.
From BISSELL Homecare
Hi Siddharth. Thanks for your feedback. The CrossWave should be used on an even sealed hard surface, but if you are experiencing leaking issues we're ...
I would buy this product again and again!
Would Recommend[This review was collected as part of a promotion.] This vacuum works wonders!! I thought my floors were clean until the dirty water from this machine proved me wrong! Highly recommend!
From BISSELL Homecare
Get it.. you won't regret it
Would Recommend[This review was collected as part of a promotion.] I have a 1000-square-foot, all-tile farmhouse. With animals and people tramping in and out all day. I don't think my floors have ever been as clean as they are since we got this machine! I love it. As a disabled person, I just couldn't do the mop and bucket anymore. I can do a room with the CrossWave when I have the energy and know it's clean.
From BISSELL Homecare
Oh no! This shouldn't be happening. Your CrossWave has a warranty with BISSELL and we're always here to troubleshoot these issues with you. Please con...