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21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

Ratings & Reviews for Whirlpool 21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

4.2
628
Review
 4.2 out of 5
628 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has received mixed reviews. Customers appreciate the spacious interior, clear drawers, and ice maker, finding it generally reliable and well-suited for their needs. However, many have experienced issues with cooling performance, including ice buildup, uneven temperatures, and the inability to maintain the desired temperature. Some also report problems with noise level and construction quality. A significant concern is the poor customer service and difficulty in getting the refrigerator repaired, with some having to replace it entirely due to persistent issues.

Customer review summary generated by AI, including incentivized reviews.
628 Customer Reviews

Make obnoxious noise

Would Not Recommend

Makes an obnoxious growling/gurling noise several times a day. Repairmen tell me the frig is manufactured that way and they get lots of calls. Whirlpool will do nothing about it, nor will the extended warranty...so...if you don't mind living with it...sure...go ahead and buy it.

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Response from WhirlpoolTeam

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to prov... Read More

WhirlpoolTeamAugust 25, 2023

WhirlpoolBrand

Doors seal up

Would Recommend

[This review was collected as part of a promotion.] Doors dont swing tightoftin i have to close them. Set up by instaler not great

August 21, 2023

From whirlpool.com

Anxious

Would Not Recommend

[This review was collected as part of a promotion.] Whine of motor drives me to distraction. Great door racks. Too little produce dept., celery and corn barely fit. Freezer on bottom would have been better for my back

August 18, 2023

From whirlpool.com

nice big shelfs

[This review was collected as part of a promotion.] because i really needed a new refrgerator and i am glad i got whirlpool

August 11, 2023

From whirlpool.com

Top freezer

Would Recommend

[This review was collected as part of a promotion.] This is a replacement for the one I had so hopefully will get as much service as it.

August 7, 2023

From whirlpool.com

Formidable

Would Recommend

I bought the old model since 15 years and still working, I just need to know how much horse power it is.

August 4, 2023

From whirlpool.com

Poor quality

Would Not Recommend

Purchased April 2022, now the unit will not cool. The freezer does not go below 40 degrees and the fridge is at 60. Whirlpool will not do any thing about this since it 3 months past warranty. There quality in components is very poor. Replaced the thermostat, starter relay and the bimetal switch. Will not purchase a whirlpool product again.

July 28, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Unhappy in Freedom NH. It's hard for us to hear that you had a negative experience as we always try to do... Read More

Consumer CareJuly 31, 2023

The spacious shelves makes life easier for cooking

Would Recommend

[This review was collected as part of a promotion.] I couldn’t be happier with this new refrigerator. It has all the drawers in space that I need.

July 22, 2023

From whirlpool.com

Works great!

Would Recommend

[This review was collected as part of a promotion.] This was actually provided free to me from Penelec's Warm program because my old fridge was using too much electricity. Same size and style as the old refrigerator. This one has bigger compartments on the door and has one more door shelf than the old one, so there's lots of room for condiments and jars. The only thing I don't like is that in the freezer the door shelf has too big a gap between the bottom and the front. A lot of things fall thro...

July 21, 2023

From whirlpool.com

Relatively quiet operation-effecient

Would Recommend

[This review was collected as part of a promotion.] We have used mostly Whirlpool appliances since 1971 with zero problems. We moved from California in 2006 to Nevada with a 2004 Whirlpool washer and dryer, still working well when Nevada home sold in Febrfuary 2023, as were the 2006 Whirlpool refrigerator, dishwasher and stove. This whirlpool refrigerator came with a new house in New Mexico, as did the Whirlpool dishwasher, electric range and microwave. We would have preferred a larger mode...

July 11, 2023

From whirlpool.com

inside freezer door

Would Recommend

[This review was collected as part of a promotion.] I put a stick of butter and it slit right through. Wish it had a bottom to the shelf.

July 5, 2023

From whirlpool.com

How good it is

Would Recommend

[This review was collected as part of a promotion.] So glad we chose this refrigerator. Very spacious temperature varies very little and quiet.

June 28, 2023

From whirlpool.com

Great Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I’m so happy to find just the right refrigerator that was in stock!

June 26, 2023

From whirlpool.com

Whirlpool fridge

Would Not Recommend

[This review was collected as part of a promotion.] We just moved into a new home and I was so excited to have a brand new refrigerator! I shopped around for months and thought I had asked all the right questions and was so excited about this purchase. The compressor NEVER stops running and it is so LOUD!!! Also, it had spots on the stainless when it arrived. I clean it and the spots come back. Fingerprints are a constant battle too!

June 2, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Pepper. It's hard for us to hear that you had a negative experience, as we always try to do our best to p... Read More

Consumer CareJune 5, 2023

Handle is NOT on the proper side.

Would Recommend

[This review was collected as part of a promotion.] Even though the delivery person moved my old refrigerator which had the handle on the other side as compared to the new one. No one asked me about the handle position..., and I did not notice the new one was on the wrong side until the delivery guy left. WHY is this not a standard question when receiving a new refrigerator?

May 25, 2023

From whirlpool.com

Nice refrigerator

Would Recommend

[This review was collected as part of a promotion.] Bought this refrigerator to replace a thirty year old refrigerator that quit working. Am amazed how much more space this new one has since both are the same size. The door shelf space is nice. Very happy so far.

May 22, 2023

From whirlpool.com

Great Choice

Would Recommend

[This review was collected as part of a promotion.] My new refrigerator is spacious. There is ample room for vegetables, fruit, beverages, etc. The drawers are conveniently placed. One may even be moved for more versatility.

May 10, 2023

From whirlpool.com

Bright lighting in refrigerator and freezer

Would Recommend

[This review was collected as part of a promotion.] I’m very happy I purchased this model it has so much room

May 6, 2023

From whirlpool.com

Great fridge

Would Recommend

Just what was needed. A lot quieter than most.

April 30, 2023
Verified Purchaser
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Great appliance

Would Recommend

[This review was collected as part of a promotion.] I purchased this refrigerator and chose Whirlpool as I have other Whirlpool appliances and have been very satisfied with their products. I decided on this model as it suited my needs in all aspects. It’s more than I expected. It’s has plenty of shelf space, large freezer storage area, quiet, good looking and works like a charm. I am extremely happy with my purchase and recommend it highly.

April 22, 2023

From whirlpool.com