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21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

Ratings & Reviews for Whirlpool 21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

4.2
628
Review
 4.2 out of 5
628 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has received mixed reviews. Customers appreciate the spacious interior, clear drawers, and ice maker, finding it generally reliable and well-suited for their needs. However, many have experienced issues with cooling performance, including ice buildup, uneven temperatures, and the inability to maintain the desired temperature. Some also report problems with noise level and construction quality. A significant concern is the poor customer service and difficulty in getting the refrigerator repaired, with some having to replace it entirely due to persistent issues.

Customer review summary generated by AI, including incentivized reviews.
628 Customer Reviews

A Great, Simple, No-Nonsense Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I bought this three weeks ago and it has been running great. It definitely keeps the contents very cold at the recommended setting. The stainless-steel door is easy to clean fingerprints off of; just a little mild detergent on a damp microfiber towel rubbed in the direction of the grain gets rid of them. A great, simple, no-nonsense refrigerator.

August 10, 2024

From whirlpool.com

Nice Refrigerator

Would Recommend

[This review was collected as part of a promotion.] We only had room in our kitchen for three s style and size of refrigerator. However we were pleasantly surprised of the roominess compared to our previous one. Matches well with our other stainless steel appliances. The only negative we have is we needed the handle to be on the right side, which we got, but since the standard refrigerator has the handle on the left there was a hole in refrigerator door for the left side handle that they put a p...

August 2, 2024

From whirlpool.com

Poor Handle Design

Would Not Recommend

I bought this refrigerator in December 2023 and the refrigerator door handle broke in July. There are two adults in the household so the handle was not abused. Using plastic to attach the handle to the door is a poor design. Although the handle has been replaced under warranty with an OEM part by a certified Whirlpool repair company, the stainless steel handle on the refrigerator door does not match that on the freezer door. It is noticeably darker. I was told by Whirlpool that this is due to t...

July 23, 2024

From whirlpool.com

[This review was collected as part of a promotion.] Other than fingerprints showing no matter what you do to the stainless steel exterior, I’m very happy with the fridge.

June 23, 2024

From whirlpool.com

Good choice

Would Recommend

[This review was collected as part of a promotion.] It looks great, is roomy and convenient and it its quiet. It is my third Whirlpool refrigerator.

June 9, 2024

From whirlpool.com

Big Fridge

Would Recommend

[This review was collected as part of a promotion.] We got this fridge with the house in April of 2024. It has a large capacity, the ice maker is awesome, the unit has customizable storage options and keeps our food cool and fresh.

May 27, 2024

From whirlpool.com

Whirlpool QC Issues

Would Not Recommend

[This review was collected as part of a promotion.] Three days after purchasing, I realized that the reason the freezer was frosting up, and that the fridge wasn't cooling, was that the the refrigerator door was warped, leaving a 1/4" gap across the bottom seal. The Whirlpool service technician that came out tried to heat and stretch the seal, but now has ordered a new door; says it should be delivered in 4 to 5 weeks. You be the judge.

May 1, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareMay 7, 2024

Fridge good overall but a few shortcomings.

[This review was collected as part of a promotion.] My fridge came in the house I bought. I have enjoyed my fridge overall but I am disappointed that it came without leveling screws and the freezer door shelves designed so that most things fall out of the door. Large gap.

April 9, 2024

From whirlpool.com

Excellent Unit

Would Recommend

[This review was collected as part of a promotion.] The refrigerator keeps food very cold, even on the medium setting. Same with the freezer - on the medium setting items are frozen solid. Mostly plastic shelves, drawers, etc. I've gotten used to them. This unit replaced a 30 year old GE fridge. The older one was quieter. On a scale of 1 - 10 the GE had almost zero noise. I would rate the new unit at 1.5 out of 10. Can I hear it doing whatever it does, yes, somewhat. Is it overbearing...not at a...

April 6, 2024

From whirlpool.com

[This review was collected as part of a promotion.] We are completely satisfied with the performance of our new refrigerator. We must admit though, the only drawback is ,when shutting the refrigerator door, you must make a conscious effort to be sure the door is closed. All other refrigerator's I've owned all that was required to close the door was a gentle nudge and the door would shut and seal itself. With this if you just nudge the door as we have in the past it won't close. Is it poss...

April 6, 2024

From whirlpool.com

Door does not close by itself no adjustments.

[This review was collected as part of a promotion.] Desperate to buy before food in old frig thawed!!!

March 19, 2024

From whirlpool.com

refrigerator

[This review was collected as part of a promotion.] love the size and all the storage areas. Several sizes which is convenient for various items. Freezer is a good size as well, plenty of room. Keeps everything fresh and at the right emperature.

March 1, 2024

From whirlpool.com

spacious and bright

Would Not Recommend

[This review was collected as part of a promotion.] Great new fridge and was what I needed. The condenser is super loud though. Will call the vendor and ask about it.

March 1, 2024

From whirlpool.com

Warranty Replacement has same and new issues

Would Not Recommend

[This review was collected as part of a promotion.] (1) because the door had to be reversed, the now exposed light switch on the side is subject to breaking (again, like the last one). Just because they tell you the door can be reversed doesn't mean the interior light switch can be switched to the other side as well. Lesson learned - the hard way. (2) the replacement (under warranty) refrigerator does not close automatically like the the previous one.

February 20, 2024

From whirlpool.com

Response from Social Care

We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so... Read More

Social CareFebruary 23, 2024

Great service contract.

Would Recommend

[This review was collected as part of a promotion.] Like all the features especially the shelving on the door. It fits the space of our very old refrigerator--may this one last as long.

February 20, 2024

From whirlpool.com

Would Not Recommend

[This review was collected as part of a promotion.] Stopped functioning within days of arrival.After 2 service calls told not reparable and needed a new refrigerator. After numerous calls and much frustration we finally got a store credit (less than what we paid) and purchased a totally different French door whirlpool refrigerator that we are thrilled to finally have received. It was a nightmare to say the least. .

February 20, 2024

From whirlpool.com

Response from Social Care

We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so... Read More

Social CareFebruary 22, 2024

Great refrigerator, but way too loud

Would Recommend

[This review was collected as part of a promotion.] We bought a refrigerator and are very happy, but it is very loud. We can hear the refrigerator in our living room. It's been very hard to get used to the noise.

February 13, 2024

From whirlpool.com

Great Frig

Would Recommend

[This review was collected as part of a promotion.] I bought this a couple of months ago. Our first one lasted 22 years. I hope this one lasts that long. We really like this one. Nice and roomy.

February 8, 2024

From whirlpool.com