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21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

Ratings & Reviews for Whirlpool 21.3-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )

4.2
628
Review
 4.2 out of 5
628 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has received mixed reviews. Customers appreciate the spacious interior, clear drawers, and ice maker, finding it generally reliable and well-suited for their needs. However, many have experienced issues with cooling performance, including ice buildup, uneven temperatures, and the inability to maintain the desired temperature. Some also report problems with noise level and construction quality. A significant concern is the poor customer service and difficulty in getting the refrigerator repaired, with some having to replace it entirely due to persistent issues.

Customer review summary generated by AI, including incentivized reviews.
628 Customer Reviews

Would Not Recommend

(This review was collected as part of a promotion.)

May 5, 2025

From whirlpool.com

Response from Consumer Care

Hello Felix! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or c... Read More

Consumer CareMay 6, 2025

Lots of shelf room

[This review was collected as part of a promotion.] Refrigerator we purchased works great . Just one question . Why is the whirlpool logo placed in the middle of the freezer door when all other ones of the same model including the picture of our new one sent with this review ,is in the upper right corner of the freezer door ! of

April 22, 2025

From whirlpool.com

Pleased with appliance design and features.

[This review was collected as part of a promotion.] My old refrigerator died and I bought the same model as a replacement. I like the look of the appliance, it's the right size for my kitchen and I like the layout of shelves and freezer. It suits my needs well.

April 7, 2025

From whirlpool.com

Great BUT ...

[This review was collected as part of a promotion.] I have had this refrigerator for about 1 month and it works great. However 2 complaints are: 1 - Refrigerator is very low so I have to bend down to reach inside to get things. 2 - Refrigerator temperature is difficult to read and the manual does not explain which way is a higher or lower temperature.

March 10, 2025

From whirlpool.com

Could Be Better

[This review was collected as part of a promotion.] It has been a week now that I had the top freezer refrigerator. The overall interior design of the shelves & space on the doors are very spacious for our use. The storage containers are wider than our previous Whirlpool (lasted 30 yrs) which means I am able to store all of our bottles of sauces, dressing, & jams. With the adjustable placement of the storage units, the door is able to hold tall bottles as well as wider jars like mayonaise. I am ...

February 27, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.]

February 7, 2025

From whirlpool.com

[This review was collected as part of a promotion.] This was a great product and whirlpools customer service is incredible

January 18, 2025

From whirlpool.com

Plastic part of the handle does not last!!!!

Would Not Recommend

I bought this in January. The plastic part of the handle broke and was replaced in July under warranty. The handle broke again and I have to pay for the handle. The top plastic part of the handle is cheap plastic and does not hold up.

November 30, 2024

From whirlpool.com

DWW Whirlpool Fridge

[This review was collected as part of a promotion.] Great fridge. Great ice maker. No issues whatsoever since I started using it.

November 23, 2024

From whirlpool.com

Maybe I should have bought something else

[This review was collected as part of a promotion.] I bought this sight unseen, actually had to order it and wait 3 months. It replaced a still working 22 year old Whirlpool. Not sure I would have bought it if I had checked it out or read some honest reviews. The fan runs almost constantly & the wife complains about the high-pitched noise. The storage on the freezer door is almost worthless because the gap between the 'shelf' and the retaining bar is so wide a Lean Cuisine falls through it onto ...

November 8, 2024

From whirlpool.com

Nice and cool

[This review was collected as part of a promotion.] Good fridge for space and cooling, The bins could be made stronger

October 31, 2024

From whirlpool.com

only ok

[This review was collected as part of a promotion.] i've had this refrigerator for Only two weeks now, It's OK insurance company actually picked this one. I do not care for the fact that there's no graduated temperature control there's only three settings on the temperature normal put more cold for the freezer put more cold air to the refrigerator old-fashioned like through seven do not care for the shows in the freezer door that's where I used to always keep my small items this is going to be ...

October 21, 2024

From whirlpool.com

Disappointing unit

Problems began 1 year after purchase when the freezer LED stopped working. A year later the freezer/refrigerator temps couldn't be balanced and a service call determined the Secure System (compressor, evaporator, condenser) was failing. Whirlpool refused any repair consideration with the unit being out of warranty. Poor quality control, and I will not replace with a Whirlpool product.

October 13, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareOctober 15, 2024

They need to give more time to write

[This review was collected as part of a promotion.] have not had it long enough to rate it a week ago so far so good

October 10, 2024

From whirlpool.com

Good fridge for the price

Would Recommend

[This review was collected as part of a promotion.] I bought this and am happy with it but didn’t realize that when we open refrigerator and freezer door it wistles and was told it was normal

October 6, 2024

From whirlpool.com

[This review was collected as part of a promotion.]

September 28, 2024

From whirlpool.com

Freezer is large and easy to access.

Would Recommend

[This review was collected as part of a promotion.] Works well. Good access. Surprised that the height is so low.

September 14, 2024

From whirlpool.com

Would Not Recommend

[This review was collected as part of a promotion.] It's noisier than I thought a new Whirlpool Fridge should be and the doors creak every time time you open them. and close them.

September 14, 2024

From whirlpool.com

Great value

Would Recommend

[This review was collected as part of a promotion.] Very happy with it works well looks great great value for the money great addition to m y stainless kitchen

August 25, 2024

From whirlpool.com

What’s with the Brand nowadays?!!’

[This review was collected as part of a promotion.] Bought a new whirlpool cause my 3 yr old one wasn’t cooling the refrigerator, now this one does the opposite and freezes the refrigerator section when set Below the recommended setting. Beginning to not trust The brand anymore when in have always Purchased it in the past!

August 24, 2024

From whirlpool.com