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Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included

Ratings & Reviews for Trex Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included

4.3
222
Review
 4.3 out of 5
222 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-designed and sturdy, with an attractive appearance that enhances the deck's visual appeal. However, the installation process can be challenging, particularly for the stair railing sections, with issues such as poorly aligned holes, difficulty securing components, and the need for precise measurements and cutting. Some customers also received damaged or defective parts. Overall, the product offers good value and quality, but successful installation requires careful planning and patience.

Customer review summary generated by AI, including incentivized reviews.
222 Customer Reviews

looks nice

Would Recommend

updated our front porch with saddle colored deck boards and the saddle colored black rails/deck posts.

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Response from TrexSupport

Hello, and thank you for your 5 star review. We count ourselves lucky for customers like you. We look forward to serving you again in the future! Tha...

TrexSupportJune 19, 2024

Trex

Looks great.

Would Recommend

Looks great and should last a long time.

June 14, 2024
From Enhance 6-ft x 36-in Saddle Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
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Response from TrexSupport

Hello, We can’t thank you enough for your kind review! Thank you, - Trex Customer Care Read More

TrexSupportJune 12, 2024

Trex

Poorly Designed

Would Not Recommend

The installation brackets need a complete redesign. Most installation errors require purchase of an additional kit. Instructions are mediocre, watch YouTube installation videos instead. I would guess beginning DIYers should avoid this product. Most issues come back to the poorly designed brackets.

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Response from TrexSupport

Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. We appreciate all feedback as this can assist us in continuin...

TrexSupportJune 6, 2024

Trex

Would Recommend

They only delivered 7 of the rails and I ordered 8. I’m waiting to hear confirmation an 8th is being sent out.

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Response from TrexSupport

Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation to assist further. If y...

TrexSupportApril 15, 2024

Trex

Handrail for deck steps

Would Recommend
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Response from TrexSupport

Hello Jim1, and thank you for your kind review. We hope you enjoy your new Enhance railing for many years to come. Thank you, - Trex Customer Care ...

TrexSupportApril 9, 2024

Trex

Possible high maintenance

Would Not Recommend

Scratches easily, so there is still high maintenance

January 15, 2024
Verified Purchaser
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Response from TrexSupport

We apologize for any dissatisfaction with our railing system. We appreciate you taking the time to share this feedback as this enables us to continue...

TrexSupportJanuary 16, 2024

Trex

Good, but not great

Would Not Recommend

Enhance is pretty good as a lower priced line of composite materials. As a handyman who does deck remodels, there are a few things I do not like about it. One is the support bracket. Because it mounts on the bottom, there is no margin for error on the angle cuts, which are completely exposed compared to other lines that have a bracket that goes all the way around the railing. Also, the bracket does not adjust completely to the angle you might have cut the railing at possibly leaving a gap betwee...

January 13, 2024
Verified Purchaser
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Response from TrexSupport

Hey Seth!
We want to extend our sincerest apologies concerning all the issues that you have faced with our Enhance Railing. We pride ourselves i...

TrexSupportJanuary 16, 2024

Trex

have to be absolutely perfect

Would Not Recommend

the mounting system for these are horrible, there is no room for error. they look nice when installed properly

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Response from TrexSupport

Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...

TrexSupportNovember 22, 2023

Trex

Absolute garbage

Would Not Recommend

Trex decking, fascia and horizontal railing are great, WAY overpriced, but great. Whatever engineering they did on the horizontal railing went out the window on the stair railings. The holes aren't lined up if you are using the whole 6 feet like I did, you have to cut them down almost an inch to even them up, so don't put your posts in until you measure how much you will have to cut off. They used the same attachment hardware that they use on the horizontal railings, but put in a cheap angled pi...

September 30, 2023
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Response from TrexSupport

Hi Bill, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading pr...

TrexSupportOctober 2, 2023

Trex

Easy to install

Looks great

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Response from TrexSupport

Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...

TrexSupportSeptember 11, 2023

Trex