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Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included

Ratings & Reviews for Trex Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included

4.3
222
Review
 4.3 out of 5
222 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-designed and sturdy, with an attractive appearance that enhances the deck's visual appeal. However, the installation process can be challenging, particularly for the stair railing sections, with issues such as poorly aligned holes, difficulty securing components, and the need for precise measurements and cutting. Some customers also received damaged or defective parts. Overall, the product offers good value and quality, but successful installation requires careful planning and patience.

Customer review summary generated by AI, including incentivized reviews.
222 Customer Reviews

Use Blocks and check ballister holes

It was actually easier to install than expected. Instructions aren't the greatest. Using two wooden blocks that you have cut 3 7/8" placed below the bottom railing helps set the elevation of each section of railings. This avoids having to measure the height of the bottom of each section. Also, test the ballisters to see if they will go into each hole. We found many that were so tight that hooking the top and bottom rails together was really hard since the ballisters didn't want to go in all the ...

June 28, 2021
Verified Purchaser
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Response from TrexSupport

Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry and your feedback is important to us. For ...

TrexSupportJune 28, 2021

Trex

steps and rails kits do not come with posts

Would Recommend

Pretty easy and straight forward to assemble

June 11, 2021
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Response from TrexSupport

Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer
satisfaction, and we are happy we did just that. ...

TrexSupportAugust 19, 2021

Trex

Porch railing

Would Recommend

My husband installed our railing in 2 days by himself. I would not be happier. I am glad I did my researched and shopped around. I would recommend this to anyone.

June 1, 2021
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Response from TrexSupport

Hello there, Thank you for choosing Trex decking! We are very pleased with your feedback and hope that you love your deck for many years to come! Tha...

TrexSupportJune 25, 2021

Trex

You get one chance to make the perfect look.

The product is great, you get one chance at making your cut look the way you want it.

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Response from TrexSupport

Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...

TrexSupportJune 2, 2021

Trex

Stair rail kit is not 6 feet

Would Not Recommend

The instructions tell you to measure along the stair angle, not horizontally, as the kit will not span 6 feet horizontal. However, the railing pieces in the box are cut square at 6 feet. Since angle cuts are required, this reduces the maximum angled length. Stupidly, Trex did not appropriately offset the baluster holes so the longest possible length is 5 feet 8 inches if you want equal baluster spacing at each end. However, this results in baluster end spacing of less than half the normal sp...

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Response from TrexSupport

Hello, we are sorry to hear that our stair railing didn't meet your expectations. If you would like to give us a call we'd be happy to go ove...

TrexSupportMay 7, 2021

Trex

Can’t perform requirements to warrant product

Would Not Recommend

My contractor installed these railings on our upper deck - 14 ft off the ground. They look beautiful but 6 months after the install Trex’s screws that come with the railing have deteriorated from the rain so much so they are splitting in half causing my husband to have to drill into what is left in the wood. The problem is my contractor informed me Trex won’t warranty the railings if you do not install according to their product using their products - well their screws are worthless.And nosed ...

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Response from TrexSupport

Hi there, we are so sorry to hear that you are having trouble with your railing. We'd be happy to discuss this issue with you further if you'd like t...

TrexSupportJanuary 4, 2021

Trex

Trex

Would Recommend

We love our new deck. Low maintenance and it looks great.

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Response from TrexSupport

Hello Peter and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that you...

TrexSupportSeptember 21, 2020

Trex

Easy to Assemble

Would Recommend

I looked at several railing options but chose this railing system because it best matched the Trex Decking. I purchased 8 horizontal and 2 stair sections. The railing system was easy to assemble. The instructions were easy to follow but two people made the assembly process better.

February 26, 2020
From Enhance 6-ft x 36-in Saddle Composite Deck Stair Rail Kit Hardware Included Verified PurchaserVerified Pro
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Response from TrexSupport

Hello, Cliff and thank you for your great review! We take pride in making sure our customers are satisfied. We hope you enjoy your brand new deck for...

TrexSupportFebruary 27, 2020

Trex

Overall a solid product. Looks great. However, the black balusters do make move slightly and make some noise with heavy traffic.

November 10, 2019
Verified PurchaserSweepstakes
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Response from TrexSupport

Hello, and thank you for choosing Trex! We appreciate you taking the time to leave us a review as well. We are sorry to hear the balusters are rattli...

TrexSupportNovember 11, 2019

Trex

Great system

great system, easy to use.

November 8, 2019
Verified PurchaserSweepstakes
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Response from TrexSupport

Hello Kevin, and thank you for your review. At Trex we strive for 100% customer satisfaction and we are happy we did just that. We hope you continue ...

TrexSupportNovember 11, 2019

Trex

Nice product.

Would Recommend

Overall a nice product. The plastic support pieces are a bit cheap and flimsy for such an expensive product. They could have done better. The tracks only come in 6’ sections. I had a lot of waste, because I had four 4’ sections. The final results is awesome.

October 21, 2019
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included Verified PurchaserSweepstakes
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Response from TrexSupport

Hello Jackie, and thank you for choosing Trex! We appreciate you taking the time to leave us a review as well. We are happy to hear you are pleased w...

TrexSupportOctober 22, 2019

Trex

Multiple broken post covers

Would Not Recommend

Terrible system, terrible quality control. I was able to make the system work, through endless modification of the parts. The mounting mechanism of the railings is primitive at best. If your stair rails are not at the exact angle for the Trex system, they will not work. Poor quality. I had about 15 post sleeves, 4 of which were in perfect packaging, yet broken out of the box. Endless time lost because of this. I'll be advising all my cusotomers to not use any Trex products.

October 19, 2019
Verified PurchaserSweepstakes
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Response from TrexSupport

Hello, Foremost we would like to extend our sincerest apologies regarding your damaged Trex post sleeves and the delay it caused. We try to take ever...

TrexSupportOctober 21, 2019

Trex

Just what I wanted

Would Recommend

Although I didn’t install it, it looks great. What an amazing facelift for my home.

October 4, 2019
Verified PurchaserSweepstakes
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Response from TrexSupport

Hello Molly, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...

TrexSupportOctober 7, 2019

Trex