Ratings & Reviews for Trex Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-designed and sturdy, with an attractive appearance that enhances the deck's visual appeal. However, the installation process can be challenging, particularly for the stair railing sections, with issues such as poorly aligned holes, difficulty securing components, and the need for precise measurements and cutting. Some customers also received damaged or defective parts. Overall, the product offers good value and quality, but successful installation requires careful planning and patience.
Customer review summary generated by AI, including incentivized reviews.Quality product!
Well designed and fairly easy to install. There are some pretty good YouTube videos with some good ideas to help with install.
Verified Purchaser
Stair angle adapter brackets do not stay put when.
Would RecommendGreat look. Stair brackets are terrible. The stair brackets/angle adapters do not stay on to the main brackets very well when installing.
Verified Purchaser
Hi Chris. Thank you for the feedback and letting us know of the issue that you experienced with these brackets. We are sorry that you had to deal wit...
BEWARE! PICTURE SHOWS POST SLEEVE BUT IT DOES NOT
Would RecommendEverything was great with the kit however the picture shows the post sleeve as if it's included in the kit but it is not. We had no idea until we started our project that it didn't have a post sleeve. I ended up having to go back to Lowes and purchase it separately.
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included
Hello, thank you for reaching out to us. We are very sorry for your experience. The first photo is for inspiration and is meant to show what the rail...
Don't cut until you're SURE.
Would RecommendFollow the instructions and make a first cut with scrap wood
Verified Purchaser
Hello, we can't thank you enough for this review. Thank you, -Trex Customer Care
The length is adjustable
Would RecommendI was not sure of the finished look until it was done. It looks great
Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
You have choices of color
Would RecommendI like the material it’s durable and pretty
Verified Purchaser
Hello Gennette, thank you for your lovely review! We really appreciate you taking the time to share your experience with us! We hope that you continu...
rail and ballustets
Would Not RecommendJunk! Difficult, no room for error, hard to find seperate parts to purchase
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...