Ratings & Reviews for Trex Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is generally well-received, with many customers praising its attractive appearance and ease of installation. Customers appreciate the product's durability and minimal maintenance requirements compared to traditional options. However, some issues were noted, such as damaged or missing components upon delivery, problems with the hardware, and concerns about the product being overpriced. Overall, the railing system seems to be a solid choice for homeowners, but attention to detail during installation and inspection of components is recommended to avoid potential problems.
Customer review summary generated by AI, including incentivized reviews.no rail end covers
Would Not Recommendyour cuts better be precise and your blade sharp and your post straight. I hate the fact that the kit doesn't include end covers. Trex, you need to add end covers to help hide imperfections..
Great product..but no extra screws..be careful
Would RecommendReally great product. Everything fits just right They could add a few extra screws as they are very easy to lose...especially around black mulch
Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Porch railings
Would RecommendProduct was as expected. Very easy to work with after doing some figuring out.
Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Good Customer Service
Would RecommendI know that I often hear people grumble about customer service these days, but I just had a great experience with my local Lowe's - no complaints at all!
Verified Purchaser
Hi Janet, thank you so much for your 5-star review! We are so glad to hear you had a wonderful Customer Service experience! Thank you, Trex Customer ...
Good quality
Would RecommendI really don't do reviews but, my old wooden deck railing were hideous, didn't want to pay a contractor to do it so I figured I do it myself, ordered 9 deck railing systems ,they came very fast in a couple of days, have to say some of the railing had light scratches on it, but was easy to remove with a magic eraser, instructions very clear and easy to install, very happy with the look and style
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...
Rail
Ease of use and visual appearance
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Trex Railings
Would RecommendInstalled new TREX railings along with my new TREX decking. Excellent choice
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Smitty, we are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as top priority, and...
Easy to install and looks good
Would RecommendEasy to install and looks good. My daughter (19 yo), who is mechanically inclined, didn't want my help and installed it herself.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello John. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products...
Easy to install
Would RecommendEasy to install. Looks great. A little spendy though.
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...
Easy to install. Looks great
Would RecommendEasy to install. Looks great
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Talk of the town
Would RecommendDefinitely an upgrade from our old wooden railings. No one else in neighborhood has them either which allows the house to stand out more. Very pretty
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Great product for in/outdoors and affordable.
Would RecommendIt is great and priced nicely!
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Brooke, ...
Solid product
Would RecommendVery well packaged easy to work with
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Thank you for your kind review! -Trex Customer Care
Double check the railing before you leave if you have a far drive to get back to the store, one of my kits had a 1 foot crack in it. Luckily I had a small section I could use it for. The brackets to install seem cheap and didn't want to stay flush with the screws the provided, not enough material for the screws to bit into. I ended up using deck screws and gluing them to the railing as well. Screws they provide are cheap and strip easily, not to mention they are two different screw heads so you ...
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Pro
Hello, we sincerely apologize for your negative experience. However, we would like to mention that the smaller self-tapping screws are for attaching ...
Hello [Insert Name], thank you for reaching out to Trex and sharing your feedback. We’re sorry to hear about your experience and understand your conc...