Ratings & Reviews for Trex Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is generally well-received, with many customers praising its attractive appearance and ease of installation. Customers appreciate the product's durability and minimal maintenance requirements compared to traditional options. However, some issues were noted, such as damaged or missing components upon delivery, problems with the hardware, and concerns about the product being overpriced. Overall, the railing system seems to be a solid choice for homeowners, but attention to detail during installation and inspection of components is recommended to avoid potential problems.
Customer review summary generated by AI, including incentivized reviews.Cheap
Would Not RecommendEasy to install
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Wast
Would Not RecommendRails was easy to install just hope they hold up
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. - Trex Customer Care Team
Great Product!
Would RecommendThe Trex Grab n Go railing kits the best. Very easy to install and seen to be incredibly durable.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Good look and seems to be as described
Would RecommendProduct seems to be as described. We like the look of the white rails with black balusters. Hopefully it holds up to exposure to the weather.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Joe. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products....
Product seems to be as described.
Would RecommendProduct seems to be as described. We like the look of white railing with black balusters. Hope it stands up to the weather.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Joe, We truly appreciate you taking the time to share your feedback with Trex and are delighted to hear that you love our products! Kindly, Bra...
Nice railings, clunky on-line ordering process
Would RecommendThe railings are great. Only time will tell if they fade, but newly installed they are attractive and sturdy. My complaint is about Lowe's post-sale service. Two days after placing a $2000+ order, I saw the items had gone on sale. I called to see if the sale price could be extended to me. I was told yes, that is policy. The two people who tried to help me, one by phone and one in person, were super nice and did their best, but the system would not let them. Long story short, after an ho...
Verified Purchaser
Hello, thank you so much for your review and feedback. We greatly appreciate your time leaving this review and are sorry to hear of your experience. ...
Overall directions were not very good
Would RecommendGood overall product, the screws included stripped easily
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello! Thank you for your review! -Trex Customer Care
See review for the 6 ft rails.
Would RecommendFrom Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Nice Rails.
Would RecommendWe bought both the 6 ft and 8 ft. The 8 ft comes with a sleeve inside to strengthen the rail, 6 ft does not. All is sturdy and tight. We had to trim to proper length, no problems, but watch to make sure the spindle holes are space evenly to each end. Photos are the same as I shared for the Trex screws.
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Not worth the savings
Would Not RecommendLess expensive than other brands for good reason. Had them installed 2 years ago and they have warped. The balusters don't stay in their respective places and are only hanging on because they sit in the lower railing. I regret purchasing these as I'm having to figure out how to repair this issue. Additionally, these are not sturdy and shouldn't be leaned on if one values their safety.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hello Angela, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leadi...
Easy to install, follow the instructions. V
Would RecommendEasy to install
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hi Izzy, thank you so very much for your 5-star review and feedback on our railing! We greatly appreciate your business and time leaving this review!...
Don't Meet IRC Code
Would Not RecommendThese railing are less than 36 inches that is required by IRC Building Codes. I had to put 2-inch blocks under the post to meet the building codes.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hi Bruce. Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ex...
Trex deck railing
Would Not RecommendThe product itself is fine, the issue is that they have this online for purchasing and we purchased our entire trex decking from Lowe’s along with the 8 foot railings and after already recieving all of our products they then told us that trex is not actually selling the 8ft sections. So since LAST YEAR we have had our deck done all but 3 sections of railing. We have called Lowe’s a million times, we have reached out to Trex a million times, and even emailed the higher up at Trex and we STILL hav...
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
Hello Kelli, I’m really sorry to hear about the frustration you’ve been facing with your railing. Please give us a call at 1800-289-8739 and we will ...
price alert ⚠️ for community
Would Not Recommendanyone looking to buy this product should use nearby stores. The Trex Select Collection is better than this Enhance version. AD Moyer, down the road, sell 8-foot kits for $150 and 6-foot for $110. Wehrungs sells 8-foot kits for $140. Again, the local stores sell the better quality for less. This is Enhance Railing, which is made for box stores. 👎
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hello and thank you for taking the time to share your feedback. We truly value all customer input, as it helps us improve our products and services. ...
Photo is Misleading
Would Not RecommendThe photo on the Lowes website shows a railing with square balusters however when the item was delivered it had round balusters. Lowes refused to provide a refund for the delivery even though the photo on THEIR website shows an item which they no longer carry. The photo is very misleading. As a long time loyal customer I am very disappointed.
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
Hello Jason, thank you for reaching out. We are sorry to hear of your experience and apologize for any inconvenience. Your feedback is valuable, and ...
Beware! Spindle Holes Do NOT Align!
Would RecommendThis is a pretty good product. But… Why don’t the spindle holes align? The spacing between the holes on the top rail and bottom rail are slightly different, making it noticeable with a longer span. To me, it seems simple, but obviously it must take a tremendous amount of work to fix this at the factory. Where is the Quality Assurance? I added a video for proof and as an example. https://youtube.com/shorts/sBaBywKrRzg?si=ssLiMHlMjetsP2zR
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
Hello John, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and wou...
Check the boxes when buying and the contents upon
The upper and lower rails were scuffed up straight from the box. Not all but quite a few
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...