Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is praised for its durable, low-maintenance, and easy-to-install features. Customers appreciate the wide range of color options available. However, some issues were reported, such as receiving damaged or warped boards, and concerns about the boards scratching, staining, and becoming very hot in direct sunlight. While the majority of customers seem satisfied with the product's attractive appearance and long-lasting durability, buyers should be aware of the potential quality control concerns.
Customer review summary generated by AI, including incentivized reviews.Can’t get square edges on 12’boards! ????
Would RecommendMaterial was fine only gave 4 stars because I couldn’t get the square edge in 12’. Caused me to have to redesign the layout to hide the grooves with 8’ square edges. Turned out nice though.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Love it
Would RecommendLove the finished look, but it does get very hot in the direct sun
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
One came damaged and 1 was missing.
Would Not RecommendYour customer service line is terrible one board came damaged that I've been waiting for forever and one was missing it will take 2 weeks to replace these boards holding up my whole project.
From Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Dave, Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ...
Pre drill for screws, and slow 4 hide aways.
Would RecommendI like this product a lot.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello TJ, thank you so much for your 5-star review! We greatly appreciate it! Thank you, Trex Customer Care Team.
Not the right color, and damaged
Did not use the product.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Lewis. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Beautiful and easy to install
Would RecommendThis product was great and looks beautiful, it requires the use of special screws but it was worth it.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction, and we are happy we did just that. We hop...
Very disappointed in delivery service.
Would Recommendeasy installation and durable.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Loyal Customer. Thank you for reaching out to Trex and bringing your negative experience with delivery to our attention. We apologize for the c...
Great product
Liked the color
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
damage
Would Recommenddamage
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello! We're sorry to hear items were damaged. Please reach out to us at 1-800-289-8739 so we can look into this further. -Trex Customer Care ...
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
TREX DECK
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We greatly appreciate your business and feedback. Thank you, Trex Customer Care Team.
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Thank you for your review. Darker colors tend to retain more heat, so we recommend choosing a lighter shade for warmer climates. To help address this...