Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is praised for its durable, low-maintenance, and easy-to-install features. Customers appreciate the wide range of color options available. However, some issues were reported, such as receiving damaged or warped boards, and concerns about the boards scratching, staining, and becoming very hot in direct sunlight. While the majority of customers seem satisfied with the product's attractive appearance and long-lasting durability, buyers should be aware of the potential quality control concerns.
Customer review summary generated by AI, including incentivized reviews.delivery of product
this review is mostly for quality control. somewhere along the lines I Believe Management or supervisor should check orders or at least find out why someone would let a bunk go through for delivery with damage. the plastic cover I'm assuming is for weather purposes should have been checked. I ordered 70 boards and 14 were damaged I could not finish my job and had to wait until Saturday. returned items to the store and was given a refund of delivery. I was satisfied with that however it was disap...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Perfect
Looks great
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Great value
Would RecommendHad a good experience with the order.delivered on time great communication with Cheryl at the Westfield ma order fulfillment department,arrived as ordered and when she said it would .driver was quick and unloaded where I needed it.thanks a lot.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Military discount does not apply to this prosuct
Would RecommendThe product looks great
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Great delivery
Would RecommendThe young men who delivered the composite decking I ordered were friendly and answered my questions with professional knowledge and understanding.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Delivery chaos
Would RecommendThe driver dumped the whole load in front of our driveway on the street. He picked them all up and left. As I am going through them I have about 10 damaged boards that I cannot use
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your feedback. We’re sorry this product isn’t working for you. However we’d like to learn more about your situation and what...
Looks great and is very easy to install
Would RecommendLaid out easy and installation was done much quicker than removing the old boards. Hidden track fasteners were also a huge benefit and made it look even better
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello Roger, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top priori...
All good
Would RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Nome, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top priorit...
Driver unprofessional
Would RecommendWell when placing the order, I told clerk..I wanted them to make sure products were in good shape... received 2 boards scratched and scuffed...not happy since we paid for delivery and now I have to try and take them back...ugh. also driver was rather in a hurry and did not seem professional at all. She was nice but not, professional....to hard to put in writing. She depended on my friend to guide her otherwise she would have destroyed plants and yard...she was going fast into our driveway...didn...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride
ourselves in providing industry leading...
Use the hidden fastener system
Would RecommendEasy to work with. Very hard material is hard on saw blades.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Hello, thank you for your 5-star review and feedback, we greatly appreciate the time you took to leave us this review. We are thankful for your busin...