Ratings & Reviews for Trex Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception. Positives include the sturdy, visually appealing design that enhances the home. The railing is generally easy to install, especially the horizontal sections, and the length is adjustable. However, the instructions are often poor, making installation difficult, especially for the stair railings. There are also issues with missing or defective hardware, broken post covers, and parts that don't fit properly. The stair brackets and angle adapters are particularly problematic. Some customers report the product is prone to scratches and maintenance issues, with significant waste when cutting the rails. Careful preparation is essential for a successful installation.
Customer review summary generated by AI, including incentivized reviews.Quality product!
Well designed and fairly easy to install. There are some pretty good YouTube videos with some good ideas to help with install.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Stair angle adapter brackets do not stay put when.
Would RecommendGreat look. Stair brackets are terrible. The stair brackets/angle adapters do not stay on to the main brackets very well when installing.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hi Chris. Thank you for the feedback and letting us know of the issue that you experienced with these brackets. We are sorry that you had to deal wit...
BEWARE! PICTURE SHOWS POST SLEEVE BUT IT DOES NOT
Would RecommendEverything was great with the kit however the picture shows the post sleeve as if it's included in the kit but it is not. We had no idea until we started our project that it didn't have a post sleeve. I ended up having to go back to Lowes and purchase it separately.
Hello, thank you for reaching out to us. We are very sorry for your experience. The first photo is for inspiration and is meant to show what the rail...
Don't cut until you're SURE.
Would RecommendFollow the instructions and make a first cut with scrap wood
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, we can't thank you enough for this review. Thank you, -Trex Customer Care
The length is adjustable
Would RecommendI was not sure of the finished look until it was done. It looks great
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
You have choices of color
Would RecommendI like the material it’s durable and pretty
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello Gennette, thank you for your lovely review! We really appreciate you taking the time to share your experience with us! We hope that you continu...
rail and ballustets
Would Not RecommendJunk! Difficult, no room for error, hard to find seperate parts to purchase
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...