Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel, Black Glass )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave features a sleek design, space-saving capabilities, and efficient heating performance. Many users appreciate the convenient "wave to open" feature and smartphone app control. However, some customers have experienced issues with the control panel, power failures, and complete breakdowns, leading to the need for part replacements or unit replacements within a few years. While the microwave has positive features, the high failure rate and poor customer support have left some users dissatisfied with their purchase.
Customer review summary generated by AI, including incentivized reviews.Terrible product
Would Not RecommendTerrible product. The panel shorts and the microwave dies. When I got it serviced the repairman told me it was full of cheap electronics and that he saw most of them only last a few months. I use mine rarely and it only lasted 2 years.
From Sharp
Incredible Microwave
Would Recommend[This review was collected as part of a promotion.] We bought this microwave for our new home, and it not only looks fantastic but it also performs better than any microwave we’ve ever owned. Highly recommended
From Sharp
Missing rotating plate
Would RecommendThe Sharp 2489ESD is a very good microwave. The only objection I have with it is that it doesn’t have a rotating plate like most microwaves have. Since it’s missing this feature the food doesn’t get hot evenly across.
From Sharp
Drawer Microwave
Would RecommendI have been using this microwave since our remodel was finished on January 23 2025. So far I love it. And am pleasantly surprised at how well it works. I am hoping it will work for a long time.
From Sharp
App not available in the Google App Store.
The App for my Google Pixel phone is not available and some features are only upgradable using the phone app, like the wave to open.
From Sharp
Hello, thanks for your feedback, it is really appreciated. If you ever need any type of assistance with one of our products, feel welcome to contact u...
Missing operational lights
the drawer microwave works well, but I wish the panel was lit while using so I could see it
From Sharp
Simple and elegant
Would Recommend[This review was collected as part of a promotion.] Love this microwave and glad that we bought it from Slyman Brothers
From Sharp
Good product for 2 years, then sparks fly
Would Not RecommendThis product worked well for us over the last two years and looks good. Then last week we started smelling burning and noticed sparks flying in the back of the microwave. Even with nothing in the microwave at all, this still happens.
From Sharp
Hello, we really apologize for the inconvenience with your 24 in. 1.2 cu. ft. 950W Sharp Stainless Steel Smart Easy Wave Open Microwave Drawer Oven (S...
Works well with the new kitchen reno
Would Recommend[This review was collected as part of a promotion.] First unit had a glitch but Sharp was responsive and got me a replacement in a timely manner
From Sharp
Love our microwave drawer!
Would Recommend[This review was collected as part of a promotion.] We are not early adopters of new technology so converting from an over-the-cooktop microwave to the drawer was big! And we love it. It’s easy to use. Stays cleaner because removing the heated containers from the drawer is easier and safer than from an eye level microwave.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.so we ca...