
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel, Black Glass )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave features a sleek design, space-saving capabilities, and efficient heating performance. Many users appreciate the convenient "wave to open" feature and smartphone app control. However, some customers have experienced issues with the control panel, power failures, and complete breakdowns, leading to the need for part replacements or unit replacements within a few years. While the microwave has positive features, the high failure rate and poor customer support have left some users dissatisfied with their purchase.
Customer review summary generated by AI, including incentivized reviews.Mixed feelings
Would RecommendAbility to not see microwave over a range is awesome. Drawer is slow to open/close. Hand wave works but still have to pull out control panel so saves no time.
From Sharp
Drawer Microwave plus and a few wishes.
Would RecommendIt is easy to put in and take out the food. The internet connection cooking control is handy to program from your smart phone. The wave function to open the drawer is great. So far no issues after several months. Drawer opens and closes a lot. I hope it is built well to it keep it functioning for years to come. I wish there was a trim kit available. I had a trim kit made to close in the gaps to the surrounding doors and drawers on each side and top and bottom of the microwave
From Sharp
Technical deficiencies
Would RecommendI have two issues with this microwave. 1) the drawer starts and stops too abruptly which could easily cause spills. 2) motion activated opening of the drawer is kind of useless. You still need to open a top panel by pushing it to control the thing. So, if the point of the motion activated opening is to avoid finger spots on the stainless steel panel, then they implemented it backwards. The control panel should have been motion activated, not the drawer. Or, better yet, they should have done two ...
From Sharp
Excellent microwave
Would RecommendOutstanding microwave oven with wi-fi connectivity a nice touch. Controls are easy to use and many cooking options including defrost.
From Sharp
Exactly what I wanted
Would RecommendLooks modern and clean
Verified Purchaser
Fancy but short-lived
Would Not RecommendWe purchased this as part of a full kitchen remodel in Nov 2021, installed in Jan 2022. It worked fine for 23 months and died suddenly in Dec 2023 during a heating cycle. Although the warranty had expired, I called Sharp for help and they referred me to a local repair company. I called that company who then referred me to another and then another. Finally that company came out and found that the microwave was not responding to power at all and needed to order a new control board and possibly a n...
Hello, thanks for your feedback, we appreciate it. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experie...

18 months and DEAD
Would Not RecommendHave had repair people out 2 times and now we are about to replace it with another brand.
Verified Purchaser
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...

No integration with Google home
Would Not RecommendWay too overpriced to not have integration with the 2nd and 3rd most popular home controls (google home and apple homekit) Didn't realize this until after installing, would have returned it otherwise. Wifi setup was also the most convoluted connection process out of any smart appliance I have ever set up.
From Sharp
We appreciate your feedback and apologize for any inconvenience you had to setup the Wi-Fi. If you ever need any type of assistance with your Sharp Mi...
Control Panel Easy to Ruin
Would Not RecommendWe have used our Sharp microwave drawer for less than 2 years and the control panel has quit working. I don't understand why Sharp would make something for a KITCHEN that is so vulnerable to a small amount for water from being wiped with a sponge. A very small amount of water must have seeped into the bottom of the panel after being wiped clean (and dried with a towel), because it quit responding after that. I have had Panasonic microwaves for many years and have never had a problem with them...
Verified Purchaser
We appreciate your feedback and apologize you have not been able to enjoy your 1.2-cu ft Smart Microwave Drawer. We would love the opportunity to pro...

Follow-up
Follow-up to review I posted on August 24, 2023: To give credit where credit is due, Sharp did reach out to me after the previous review was posted. They offered to repair the unit and sent out a technician with the necessary parts. It has been just over a week since the repair, and it continues to operate as it did before it broke down. Thank you, Sharp, for standing behind your product. However, I do wish it would have happened before I posted the 8/24 review.
Thanks for your feedback, we appreciate it. Thanks for allowing us the opportunity to assist you to resolve the issue with your Microwave Drawer. Ple...

Awful
Would Not RecommendI hate this thing. It was in a home we purchased and the ONLY two things I can say is: 1) it works. 2) it looks good It's a total pain to have to open the control panel, hunt for the proper button to open the door, wait for the drawer to open, close the drawer, wait for the drawer to close, then you can set your time and cook.. then you have to wait for the drawer to open, wait for the drawer to close.. The control panel cover pops open whenever you accidentally rub up against it, it doesn...
We appreciate your feedback and apologize you have not been able to enjoy your Microwave Drawer. We would love the opportunity to provide you with fu...

Broke Down Too Soon
Would Not RecommendPurchased from Lowe's in October, 2021, for our kitchen remodel. Installed in January, 2022. Stopped working in July, 2023. At first, we really liked this microwave drawer. It was what we wanted, though the 950 watts did seem a little under powered since we were accustomed to a 1200 watt countertop microwave oven. When the Sharp microwave drawer stopped working, the first technician we called was not able to determine what was wrong. We then took it to an independent Sharp authorized repair...
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...

Awesome feature set, many color options make this
Would Recommend[This review was collected as part of a promotion.] Awesome feature set, many color options make this a winner
From Sharp
I would love to win
Would Recommend[This review was collected as part of a promotion.] I had not brought a new mircowave no more to say I need a new micowave
From Sharp
Awesome features!!!
Would Recommend[This review was collected as part of a promotion.] I really like the product and all of its great uses and functions.
From Sharp
Great microwave
Would Recommend[This review was collected as part of a promotion.] This is a great microwave. It is easy to operate and reliable.
From Sharp
We love knowing that your Sharp 23.5-in 1.2-cu ft Electronic 950-Watt Microwave Drawer (Stainless Steel, Black Glass), has met your expectations. Tha...