Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Not working out of the box
Would Not RecommendBought the unit and it doesn't heat right out of the box, now service calls and appointments
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified Purchaser
Best looking piece of garbage I've seen
Would Not RecommendFailed right out of the box! Plugged it in, pressed 30 sec cook and it shorted out blowing the breaker. Reset the breaker and the microwave was unresponsive. We saw some negative reviews before purchasing but surmised Sharp was a quality product. We returned the unit.
Hello, we are deeply sorry for the experience you had with the microwave and hope you'll consider Sharp again in the future. If you do, we're...
Does The Job But Has A Design Flaw
Would Not RecommendThis microwave works as it should -- no complaints about the function, however, the design of the control screen that flips open and closed is flawed because if you press any button on the top row, it begins to shut and jams your finger. It's so annoying.
Verified Purchaser
Hello Jenna, thank you for your review. Please email us at onlinesupport@sharpsec.com and provide reference to case number 9500449 so that we can...
Display no longer lights up
Would Not RecommendLess than 18 months old with minimal use and the screen has gone dark. This is not worth the price.
Hello, we are sorry to hear of this problem with your microwave. You may reach out to us via email at onlinesupport@sharpsec.com so we may look i...
Works 25% of the time
Would Not RecommendDo not buy. We had a house fire so it sat for a while. Once we installed it, it worked for about a week. Now we need to try several times just to get it to work. If you put in for 3 minutes, it will "kick in" after about a minute.
Verified Purchaser
Hello, we understand the inconvenience you are having with your microwave oven and we are happy to look into this and help. Is it a case where the o...
Worst Appliance Ever
Would Not RecommendI've never had such issues with an appliance. Got my first unit in 2018. It worked decent for 3-4 years, then flames started arcing inside the unit followed by black smoke. There was a subsequent class action lawsuit that offered a free replacement. Fast forward another 18 months and the open/close buttons no longer work. The warranty ended at 12 months. Never been more disappointed. Avoid at all costs!
Hello, please accept our sincere apologies for the inconvenience caused. If there is anything we can help you with, please reach out to us at onlines...
Great Improvement
Would Not RecommendThe drawer concept is amazing. Placing items in and taking out are far easier than reaching up above the stove.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified Purchaser
Hello, we regret to hear that your microwave is not heating. Once service is complete, we will follow up with you regarding this matter. You may also...