
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.The microwave is awesome.
Would RecommendI haven't found anything that I hate or didn't like with this microwave.
Verified Purchaser
Defected product
Would Not RecommendI purchased this unit in 2018 with an extended 5-year warranty. The warranty expired less than a year ago. There is a class action loss suit as this product is prone to "arcing." I submitted my documents ( proof of receipt), proof of extended warranty, and pictures. They told me that I was not entitled to compensation or replacement because the warranty expired. After paying $1,300.00 for a unit that lasted 6 years, Sharp won't even try and make this right!! needless to say, this will be my las...
Don't Buy
Would Not RecommendThis brand new microwave only lasted 1 month before it stopped heating food.
We appreciate your feedback. We really apologize that you had a negative experience with one of our products, this isn't the kind of experience t...

Absolute Garbage!
Would Not RecommendManufacture date 2/21. Today is January 16 2024. Microwave stopped working this month. Panel buttons no longer work!!! Called Sharp and emailed them with all model and serial numbers. They cannot help me with their inferior product because the warranty is 12 months. Unbelievable! Its a $500 fix for a new panel. I bought the microwave for $999! Will never buy another Sharp appliance! Will be replacing with another brand shortly! DO NOT BUY!
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we woul...

Out of the way
Would RecommendAfter years of having a countertop microwave, we really enjoy this hidden gem. We installed it in our island and it’s out of the way, it was super easy to install as well! It works great! Let’s see how long it lasts. For the price I hope it lasts a long time.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified Purchaser
We love knowing that your has met your expectations. Thank you for allowing Sharp 23.9-in 1.2-cu ft. Electronic 1000-Watt Microwave Drawer (Black St...

THIS is for LOWES. STOP SENDING ME friggn emails!
I haven't installed.
Verified Purchaser
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...

Don’t Buy, Too Many Issues
Would Not RecommendHad this microwave for 1.5 years and the touchscreen stopped working. Would start on its own. Sometimes when pushing the keypad buttons, the pop out keyboard would close and pinch your finger. Does not heat evenly because no turntable. Takes very long to warm up food. Automatic drawer takes too long to come out.
Thank you for your feedback. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our custom...

The store salesman and delivery person were very professional and knowledgeable. Thanks for all the assistance.
Catches Fire and Sharp Doesn't Care
Would Not RecommendWe’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. so...

This product had a very high rating.
Would Not RecommendIt fits perfectly with my new kitchen and appliances
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified PurchaserIncentivized
Love the look of this micro drawer
Would RecommendThe microwave is still in the box. Having a desk taken out of my kitchen and the drawer microwave placed.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified PurchaserIncentivized
Damage product
Would RecommendHad to re order due to the first one came in damaged box sure thing it was damaged. For that amount of cost I think you need quality controls
Verified Purchaser
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik...

DO NOT BUY!!!!
Would Not RecommendI bought this microwave in 2020 December for $1299 and in 2023 August it broke . Not heating anything other than a big humming sound . Contacted Customer service , which is a Joke . Nothing will happen , they simply told me that it is out of warranty , and provided me Bayer and Scarfs number to contact them. I contacted them and find out they wont service any appliances unless it is bought from them. Sharp’s Manual says Magnetron is warranted until 5 years . They did not disclose this to you. ...
We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please emai...

Not so perfect Delivery ETA
Microwave was packed to perfection. The only not so perfect thing was the delivery time. It took 4 WEEKS!!!!!
Verified Purchaser
We love knowing that the unit has met your expectations and sorry for the situation with the delivery We will take this in consideration. Thank you f...

Great product
Would RecommendGreat product. I was concerned that it would not heat evenly given there is no turntable but works perfectly
Verified Purchaser
We love knowing that the unit has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, ...

Perfect for island.
Would RecommendFits great under the counter.
Verified Purchaser
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we woul...