
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Be willing ti wait for help
The sales person was really great
Verified Purchaser
defective construction of front panel
Would Not RecommendThis is the second Sharp Drawer Microwave I've received. Both have the same defect, a 3/16" space on the left side that prevents the unit from mounting flush to the cabinet.
Verified PurchaserVerified Pro
Good but has some issues
Would RecommendRepalaced an older model of the same unit that failed in about 7 years. New model is to be improved and fits the customized cabinet originally constructed. New unit arrived and control panel would not open. after calls with Sharp and delays arranging for a tech to come out, i investigated the issue and found a screw had been dropped and left in the unit, which prevented the panel from opening. A little concerned with Sharp QAQC. Definetly buy the extended warranty on this unit
Verified Purchaser
Hello, thanks for your Hello, thanks for your feedback, it is really appreciated. In case you need any type of assistance with your unit, do not hesi...

Best Delivery Service
Would RecommendDelivery team #10 came to my home. They texted when they were on their way and showed up early! Brought my delivery into my home quickly and efficiently. These guys were clean, respectful and kind. They were excellent!!
Bravo
Would RecommendIt is absolutely beautiful and looks great in my kitchen.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified Purchaser
Love it
Would RecommendLove everything about it. Ease of use. Drawer is very big. Very happy with my purchase
Verified Purchaser
Drawer microwave
Our old Sharp Drawer microwave died and the repair part for our model was no longer available. We decided to replace it with another Sharp microwave. Since our island was built custom for our previous one, it was very easy to install . The drawer seems so much smoother on opening than our old one, so some type of upgrade must have been made. So happy to have a working microwave again!
Verified Purchaser
Lost in Space
Would RecommendSo far the Microwave seems great. Haven’t had it very long yet. Like 4 days. Works like it should. Biggest gripe is with Lowes. They lost it in shipping, spent hours on the phone and in the store. So frustrating,
Verified Purchaser
worked good for about 20 months
Would Not RecommendHave had this for about 20 months, a week ago I noticed the # 4 on the keypad wasn't working. then a couple of days ago the touch panel quit all together, but the microwave started on its own for 2 minutes, I couldn't stop it. I unplugged it for a minute, then it worked but after sitting for a couple of minutes it started itself again for 2 minutes. Doing some research this is common with this model. I called sharp, because it's out of warranty they won't do anything to help. I won't buy Shar...
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com, so we can follow up with you ...

Ordered 1000 watt microwave and got 950 watt!
Would Not RecommendAfter installing the drawer microwave my wife discovered it is NOT the 1000 watt we ordered, but rather the 950 watt model. It’s not marked on the box or outside the oven, but only inside the door. After half an hour with a totally worthless “help” desk person I was told he would contact the local store and they would contact me the next day. It’s been almost a week. Your customer service sucks!
Verified Purchaser
Hello, we’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we wo...

Sharp Under the Counter MW.
Ease of use. I liked the under counter MW. I think it is safer to use than an over the counter stove microwave. I only started to use my MW so I gave it a 4 out of 5. However, I’ve had success with other Sharp Mows so hopefully this will be the same. And it has a very sleek appearance in the kitchen.
Verified Purchaser
no trim kit in black stainless
Would Recommendtop quality , works as expected.down side is no trim kit available in black stainless. had to wood trim it looks great
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel ) Verified Purchaser
Working
It’s great
Verified Purchaser
Your delivery service is not very good. The people
I have not received the product. The first delivery was the wrong item. The 2nd delivery never happened. Now I am waiting for the 3 rd attempt.
Verified Purchaser
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 1-800-237-4277.s...

Hello, thanks for your feedback, it is really appreciated. In case that you ever need any type of assistance do not hesitate to contact us at the 1-8...