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Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

4.6
989
Review
 4.6 out of 5
989 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the refrigerator for its innovative AI technology, spacious four-door design, and modern aesthetics. The Family Hub touchscreen with AI vision system accurately tracks food, sends alerts, and generates shopping lists, while the 32-inch screen serves as a kitchen control center for streaming and messaging. The 29 cubic foot capacity features thoughtful organization with FlexZone drawers, adjustable shelving, and dual ice makers. Reviewers highlight the sleek, customizable finishes that elevate kitchen appearance. A few mention minor ice production delays or setup quirks, but overall customers find it transformative and highly recommend it.

Customer review summary generated by AI, including incentivized reviews.
989 Customer Reviews

No Ice

Would Not Recommend

This fridge has been a huge disappointment. Barely made ice, then stopped. Had it “fixed” under warranty. We were told it probably was a factory defect. Now that it is 2 months out of warranty, it has the exact same issue, the coolant is leaking again, not maintaining freezer temps, so it cannot make ice. Samsung tried to tell us it has been left open. The seal is fine. If it was left open, it would eventually freeze again, but cannot get colder than 17 degrees. It says it is -2, until you reset...

Was this Review Helpful ?
Response from Samsung

Hi MF,

We're sorry for any frustration this situation may have caused. We appreciate you providing insight into your refrigerator'...
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SamsungSeptember 23, 2026

Samsung

Great features!

Would Recommend

[This review was collected as part of a promotion.] Very high tech! A lot of good features! All in one. Helps with grocery shopping and know what is inside the refrigerator.

September 5, 2026

From Samsung US

Awesome fridge

Would Recommend

[This review was collected as part of a promotion.] This refrigerator is the most advanced and very helpful when you are at the store and forget what you have in it . Just open the app and it will tell you! Very cool features throughout and more sturdy then what I thought.

September 5, 2026

From Samsung US

Great sleek fridge

Would Recommend

[This review was collected as part of a promotion.] Great fridge with lots of useful high tech and intuitive features. We're still learning how to use the ai inventory and it seems like a great feature.

September 5, 2026

From Samsung US

Good capacity

Would Recommend

[This review was collected as part of a promotion.] I'll probably buy it again if I have a chance to do that the products seems to be working fine and it's a capacities large I'm happy with the product

September 4, 2026

From Samsung US

Great features and love the ice maker and pitcher

[This review was collected as part of a promotion.] Love the esthetic look and easy to clean. Very nice looking fits perfectly in my kitchen. I would recommended this to everyone

September 4, 2026

From Samsung US

Great deal

Would Recommend

[This review was collected as part of a promotion.] I really love this refrigerator! It has plenty of space and makes it easy to keep everything organized. It cools very well, and the 4-door design is very convenient. I also like the modern look and the easy-to-use dispenser. Overall, I’m very happy with it and would definitely recommend it.

September 4, 2026

From Samsung US

Great Refrigerator!

[This review was collected as part of a promotion.] I am glad I purchased this refrigerator. It is very spacious compared to my previous refrigerator. I love the Family Hub to keep everything organized and the whole family can see! No complaints so far!

September 4, 2026

From Samsung US

Great functionality!

Would Recommend

[This review was collected as part of a promotion.] Got capacity and have had no problems. Love the love and how seamless everything looks along with the features.

September 3, 2026

From Samsung US

SIZE MATTERS

[This review was collected as part of a promotion.] It’s a bit difficult to fit items in the freezer.. it’s a bit difficult for items in side main fridge. You have to be very creative with Starring things on the shelves However good space on the door shelves The freezer is probably the most frustrating to do with small space

September 3, 2026

From Samsung US

Response from Samsung

Hello Jenna, We recognize your feedback regarding the storage layout within the refrigerator and freezer compartments. Insights like yours help us be... Read More

SamsungSeptember 10, 2026

Best purchase I have ever done

Would Recommend

[This review was collected as part of a promotion.] I absolutely love my new bespoke refrigerator. It is spacious and very convenient having ice and water all the time.

September 3, 2026

From Samsung US

Great fridge!

Would Recommend

[This review was collected as part of a promotion.] We love this fridge so far! It helps keep everything very organized and there’s a lot of space on the inside. We love the front door option with the water pitcher and to store water bottles/energy drinks above it.

September 3, 2026

From Samsung US

Best fridge on this side of the planet

[This review was collected as part of a promotion.] Never had such a great refrigerator! Worth all the money. Space inside is good. Smart door is more than amazing and excellent. Love thw ring option!!!

September 3, 2026

From Samsung US

Love it

Would Recommend

[This review was collected as part of a promotion.] You can talk to it. It helps you. I love it only had it less than a day. Trying to get my mother to buy one as well.

September 3, 2026

From Samsung US

Great product

Would Recommend

[This review was collected as part of a promotion.] I love my Bespoke four-door refrigerator! It’s reliable, looks beautiful in my kitchen, and has plenty of space. The four-door design makes it easy to keep everything organized and easy to find. It’s been a great refrigerator, and I’m very happy with it!

September 3, 2026

From Samsung US

Looks Great

Would Recommend

[This review was collected as part of a promotion.] Nice looking big screen. Solid built and I like the overall look with the white glass. Metal cooling is a big plus.

September 2, 2026

From Samsung US

Nice refrigerator

Would Recommend

[This review was collected as part of a promotion.] ​I absolutely love this refrigerator! The touchscreen is super easy and convenient to use. The auto-open door feature is fantastic, especially when my hands are full. Having the ice maker and storage located in the freezer section at the bottom is also really practical. Overall, it's a great appliance!

September 2, 2026

From Samsung US

Big smart Samsung Tizen refrigerator

Would Recommend

[This review was collected as part of a promotion.] Very nice big capability refrigerator that has the drink drawer in the middle that can hold a couple of cases of drinks that we love because we store a lot if drinks and it doesn’t waste refrigerator space. Plenty of room for food way more than enough for 2 people. The screen on the front is great for turning on the news or game to watch while working in the kitchen. Highly recommend this Tizen model that makes 2 types of ice in the freezer dr...

September 2, 2026

From Samsung US

Amazing Features

Would Recommend

[This review was collected as part of a promotion.] Our Samsung Fridge has great accessibility features. Cooling options are great too. Great anesthetics.

September 2, 2026

From Samsung US

Awesome refrigerator

[This review was collected as part of a promotion.] This refrigerator has served us very well… I like all the features. I like the fact that it currently sends updates and allows us to add apps were needed. I would recommend this refrigerator to all friends and family.

September 2, 2026

From Samsung US