Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its innovative AI technology, spacious four-door design, and modern aesthetics. The Family Hub touchscreen with AI vision system accurately tracks food, sends alerts, and generates shopping lists, while the 32-inch screen serves as a kitchen control center for streaming and messaging. The 29 cubic foot capacity features thoughtful organization with FlexZone drawers, adjustable shelving, and dual ice makers. Reviewers highlight the sleek, customizable finishes that elevate kitchen appearance. A few mention minor ice production delays or setup quirks, but overall customers find it transformative and highly recommend it.
Customer review summary generated by AI, including incentivized reviews.Bad refrigerator; poor middle horizontal section
[This review was collected as part of a promotion.] Very bad fridge. I bought it, then returned it. The middle chamber is terrible because it's not a proper freezer. It was an awful design.
From Samsung US
Great tech
Would Recommend[This review was collected as part of a promotion.] Great, amazing easy to use. Very helpful and convenient. Modern touch and design. Very spacious and easy to clean. All tech integrated works 100% very effective. Best refrigerator ever.
From Samsung US
Greta Features
Would RecommendExcellent fridge...awesome features ice maker is fantastic...love the hidden door for water access and the auto filling water pitcher...AI and app integration super handy.
From Samsung US
Great
[This review was collected as part of a promotion.] Love this product have a microwave and stove I looking to get a new dishwasher but haven’t decided on what one we want yet
From Samsung US
Don’t wait grab you one.
Would Recommend[This review was collected as part of a promotion.] All in all a great fridge. The drink tray is one of my favorite features outside the display. The OS on the display needs to be a bit smoother as it is always crashing with rendering.
From Samsung US
Cutting edge features!
Would Recommend[This review was collected as part of a promotion.] We love the outward appearance of the refrigerator along with the additional space it gives us. The AI screen was a breeze to setup. I love that I can create a shopping list with it amongst other things. We love it so far!
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] I love how easily the doors open with no pull handles. The ice machine making 2 different sizes of ice is very appealing.
From Samsung US
Best Refrigerator for our Family
Would Recommend[This review was collected as part of a promotion.] We are in love with our new Samsung fridge! I love the capacity of groceries that can fit in all compartments, the responsiveness of the touch screen, the temperature on both freezer and refrigerator sections are excellent, and the accessibility of the self open door option is a plus! Overall we are very happy with our purchase!
From Samsung US
I Love This Refrigerator
Would Recommend[This review was collected as part of a promotion.] This is the best refrigerator I have ever owned. While I dont really use the camera or inventory, I love the big touch screen on the front. And I can pull my recipe app on it too, which is very cool. I also love how much you can control from the app.
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] Product literature is lacking both in print and online. The refrigerator has some great features But information on how to use them is scarce.
From Samsung US
Great
[This review was collected as part of a promotion.] I really recommend this product two ice tray great for the kitchen for a lot of food to put your product
From Samsung US
Nice Fridge
Would Recommend[This review was collected as part of a promotion.] We enjoy the convenience of this fridge. Nice tech that makes things easier in the kitchen. The auto open doors are appreciated when your hands are wet/covered in food.
From Samsung US
Great buy !!
Would Recommend[This review was collected as part of a promotion.] Really happy with this purchase really good fit and looks perfect in my kitchen. The inside is proportioned perfect. The best part is the built in water filter feature
From Samsung US
Pretty AND smart!
Would Recommend[This review was collected as part of a promotion.] I ABSOLUTELY LOVE THE REFIDGERATOR! It is not only stylish, it's a TV, a calendar, a recipe book, and so many other things! I will be purchasing the stove and microwave next@
From Samsung US
Capacity galore
Would Recommend[This review was collected as part of a promotion.] Amazing so far. Tons of capacity. Touch screen with apps very helpful. Love the duel ice maker. Flex drawer is helpful.
From Samsung US
Just OK So Far, Kind of Disappointed
Would Not Recommend[This review was collected as part of a promotion.] Looks nice and has good storage space. However many of the features seem to work slowly or almost not. Bixby voice response is slow. The tap to sync feature does not work. I tapped numerous Samsung phones to the refrigerator and it still didn't sync. Also the ice maker is very slow. It has not filled up yet and it's been almost 24 hours. The refrigerator does look very nice.
From Samsung US
Hi Bob B, We appreciate your feedback and understand how much you value your refrigerator's key features, including Bixby. If you're having trouble... Read More
So much space
[This review was collected as part of a promotion.] Lots of room tjis thing is awesome i really really love it. The lights are cool and the functionality too
From Samsung US
Awesome fridge . It's very futuristic. It has a bi
[This review was collected as part of a promotion.] Great fish Great refrigerator On a big screen in front It's very futuristic And you can see everything in one glance.
From Samsung US
Grear
[This review was collected as part of a promotion.] It’s really good when using it is perfectly good for my food and lasts a very long time for me and my family
From Samsung US
Capacity is really good, very easy to reach
[This review was collected as part of a promotion.] Yes, very helpful, visibility and capacity, assessbility is pretty good, very manageable temperature. Good responsive
From Samsung US
Your appreciation for the refrigerator's features is clear, Miss Picky, and your review highlights how important clear guidance can be when exploring ... Read More