Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

4.6
998
Review
 4.6 out of 5
998 Reviews


94% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the refrigerator for its innovative AI technology, spacious four-door design, and modern aesthetics. The Family Hub touchscreen with AI vision system accurately tracks food, sends alerts, and generates shopping lists, while the 32-inch screen serves as a kitchen control center for streaming and messaging. The 29 cubic foot capacity features thoughtful organization with FlexZone drawers, adjustable shelving, and dual ice makers. Reviewers highlight the sleek, customizable finishes that elevate kitchen appearance. A few mention minor ice production delays or setup quirks, but overall customers find it transformative and highly recommend it.

Customer review summary generated by AI, including incentivized reviews.
998 Customer Reviews
Was this Review Helpful ?

Best AI Features

Would Recommend

[This review was collected as part of a promotion.] The camera keep track of whats going in and out of the refrigerator, can track expiration of products and the best part is that it also creates the shopping list. The other features that I liked most about this refrigerator is that it had a whole touch screen tablet on one of the door and the doors also opens automatically with the sensors.

September 10, 2026

From Samsung US

Bad refrigerator; poor middle horizontal section

[This review was collected as part of a promotion.] The middle horizontal section is terrible. It doesn't freeze food. It's a waste of space. I put chicken in it and it didn't freeze. In fact, nothing freezes. The middle horizontal sections ruins the refrigerator. It was so bad that we returned it.

September 10, 2026

From Samsung US

Love these features!

Would Recommend

Excellent refrigerator so far. It’s easy to organize, has gallon storage in the door so it maximizes shelf space. The ice is wonderful with two sizes. Easy to connect to use as a smart hub with great features to create recipes and shopping lists.

Was this Review Helpful ?

Looks good

Would Recommend

[This review was collected as part of a promotion.] I like the refrigerator but it is huge. I might change out for the counter depth even though it’s less cubic feet.

September 9, 2026

From Samsung US

Great product

[This review was collected as part of a promotion.] Great product and design. Ai feature is awesome! The middle section for meat storage is very good! Baverage center is amazing

September 9, 2026

From Samsung US

Mrs Akhtar

[This review was collected as part of a promotion.] Mostly I have all appliances Samsung and I trust the brand this is my 4th one we are very satisfied with the product

September 9, 2026

From Samsung US

Was this Review Helpful ?

Love this fridge!

Would Recommend

[This review was collected as part of a promotion.] Love the fridge! The functions with the screen right on the door is great and easy use. We use the apps that are in there while cooking, cleaning etc. Its keeps temp where we want it and ne er fails. We satisfied with all our Samsung products because the software is consistent whether is the appliances or our tech devices. Not to mention, it's always a topic of conversation when we have people over because it looks amazing and stands out!

September 9, 2026

From Samsung US

French Door from Samsung has been tried and true!

[This review was collected as part of a promotion.] I have had my fridge since 2022 and have had no issues with it! It’s great quality and I love the instant ice. Whenever people come over they love the multiple colors I chose as well! Highly recommend.

September 9, 2026

From Samsung US

Love how it looks

Would Recommend

[This review was collected as part of a promotion.] Love how clean and neat it looks it's super spacious, has lots of room to put everything you need for your kids. It has that middle drawer, easy access for the kids to get their snacks

September 9, 2026

From Samsung US

Too Smart

[This review was collected as part of a promotion.] Going from a 25 year old refrigerator to this AI model was a big learning curve. We had trouble finding the right door for water. Also water dispenser is too slow.

September 8, 2026

From Samsung US

Love it!

[This review was collected as part of a promotion.] It’s a great fridge! clean looking, very easy to operate, takes great care of my food and love the interaction with the fridge. Would buy again! Highly recommend…

September 8, 2026

From Samsung US

What a great fridge!!

Would Recommend

[This review was collected as part of a promotion.] I fell in love with this refrigerators look as soon as it was delivered. In no time the cooling was kicking in allowing me to move items from my old refrigerator into the current refrigerator. Samsung consistently exceeds my expectations. I like the accessibility of the shelves and how I can adjust them if needed. I like being able to be organized having that fourth drawer that can be a refrigerator or freezer type option. The consistency of th...

September 8, 2026

From Samsung US

Great features!

Would Recommend

[This review was collected as part of a promotion.] Great functional refrigerator for busy couple/family at a competitive price. The features make the refridgerator perfect for so many reasons, calendaring, recipes, messages, different ice sizes, water pitcher-dispenser is amazing....too many things to detail!

September 8, 2026

From Samsung US

Must have

[This review was collected as part of a promotion.] Great stylish Refrigerator if you’re into technology and convenience, this would be refrigerated for you

September 8, 2026

From Samsung US

Cool features!

Would Recommend

[This review was collected as part of a promotion.] The smart fridge has so many useful features and is such an upgrade from our old fridge! Its very cool to incorporate the technology into our daily lives, and its very sleek looking as well! Our favorite feature is the beverage center, with the auto-refill water pitcher and ice maker!

September 8, 2026

From Samsung US

Very nice refrigerator

Would Recommend

[This review was collected as part of a promotion.] Overall very nice refrigerator. The gigantic screen is very helpful to access information. Hopefully the AI recognition could be improved.

September 8, 2026

From Samsung US

Great product

[This review was collected as part of a promotion.] Good organization. Good technology. The cooling is perfect. The ice and water system is to accesible. The construction material has very good quality

September 7, 2026

From Samsung US

Buy it now .

Would Recommend

[This review was collected as part of a promotion.] I love my fridge it’s amazing. Our old one went out and this is the first time we’ve gotten a fridge from online without looking in store.

September 7, 2026

From Samsung US