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Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified

4.6
953
Review
 4.6 out of 5
960 Reviews


93% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the refrigerator for its innovative AI technology, spacious four-door design, and modern aesthetics. The Family Hub touchscreen with AI vision system accurately tracks food, sends alerts, and generates shopping lists, while the 32-inch screen serves as a kitchen control center for streaming and messaging. The 29 cubic foot capacity features thoughtful organization with FlexZone drawers, adjustable shelving, and dual ice makers. Reviewers highlight the sleek, customizable finishes that elevate kitchen appearance. A few mention minor ice production delays or setup quirks, but overall customers find it transformative and highly recommend it.

Customer review summary generated by AI, including incentivized reviews.
967 Customer Reviews

Good refrigerator

Would Recommend

[This review was collected as part of a promotion.] Works great perfect side only downfall is the freezer light stopped working right after the warm tears up and the ceiling rubber cracked

September 29, 2026

From Samsung US

Great features, beautiful design.

Would Recommend

[This review was collected as part of a promotion.] It’s a perfect refrigerator for our space. I love the on screen interaction, the large and small ice dispenser and the middle drawer is a nice perk. Also, the design is beautiful.I recommend this refrigerator.

September 29, 2026

From Samsung US

Lots of room and features

Would Recommend

[This review was collected as part of a promotion.] Large capacity and I like the multiple types of ice and different water supplies. I really like being able to open the one door for water without having to open the entire fridge. The refrigerator drawer makes it easy to find things and is rather large.

September 28, 2026

From Samsung US

Big screenm

Would Recommend

[This review was collected as part of a promotion.] Great product. Works well. Wish the screen was a little more responsive. Also, I really like the fact I can see my calendar and watch TV while cooking

September 28, 2026

From Samsung US

Model, Slick and Smart.

[This review was collected as part of a promotion.] Technical advancements are making life lot easier and saving money on buying other Gadgets like Tablets, Audio Devices and more. The ability to see what is inside the fridge also saves money when at Grocery Store.

September 28, 2026

From Samsung US

All in one system that is tailored for lifestyle.

Would Not Recommend

[This review was collected as part of a promotion.] Amazing cooling performance, sleek and stylish, makes kitchen complete and futuristic. Refrigerator for today’s health conscious generation. Must have!!

September 27, 2026

From Samsung US

Great Product

Would Recommend

[This review was collected as part of a promotion.] A large refrigerator enough for the need. Separate doors makes it easily accessible without losing the cooling for the remaining areas

September 27, 2026

From Samsung US

Easy to use

Would Recommend

[This review was collected as part of a promotion.] We love our fridge!! The set up was a breeze!! So easy to manage and I love that we get notifications from our ring camera as well!

September 26, 2026

From Samsung US

Very nice

Would Recommend

[This review was collected as part of a promotion.] I like it very much. I am still working on its capabilities. Everything is very accessible. I am still working waiting for it to get to the right level.

September 26, 2026

From Samsung US

Latest technology

[This review was collected as part of a promotion.] When you have a Samsung, you’re safe that’s why I love this brand. I trust them. there is no other option for me

September 26, 2026

From Samsung US

Newer is not better

[This review was collected as part of a promotion.] First it doesnt have the motion detection. Second t doesn't have a camera for the inside of the fridge just the doors also it will be better. Third the ice was at the door too. Fourth you can shrink the picture to your taste when you do the screen saver. I had a previous family hub fridge and it was better to my opinion. Also when you click and app it takes a little bit to open it.

September 26, 2026

From Samsung US

Great future

Would Recommend

[This review was collected as part of a promotion.] I love everything the cooling The capacity Interface Accessibily Recognition Camera Apps Space Color

September 26, 2026

From Samsung US

Beautiful and great tech features

Would Recommend

[This review was collected as part of a promotion.] The refrigerator looks beautiful in the kitchen especially with the ability to change the panels to match our decor. The interior camera feature is great but it would be nice if it would auto rotate the images so you did not have to orient the package to avoid upside down photos. The Voice opening feature is great but a little slow.

September 26, 2026

From Samsung US

Awesome fridge

[This review was collected as part of a promotion.] Love this refrigerator! It’s spacious, looks beautiful, keeps everything fresh, and has great features.

September 26, 2026

From Samsung US

Great Capacity!

[This review was collected as part of a promotion.] This fridge has given my so much more space for our groceries. I love the middle compartment to store our drinks, it is made for deli & works amazing. The freezer also gives me so much space and has a top basket for smaller items at an easier reach.

September 26, 2026

From Samsung US

Samsung Ai bespoke refrigerator

Would Recommend

[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke AI 4-Door Refrigerator, and overall I’m very impressed with it. The refrigerator looks absolutely beautiful and gives the kitchen a very modern, high-end feel. The amount of storage is excellent, and the four-door design makes it much easier to organize and access everything. My favorite features are the Beverage Center with the AutoFill pitcher, the dual ice maker, the FlexZone, and the large AI Family...

September 25, 2026

From Samsung US

Samsung Bespoke AI Refrigerator

Would Recommend

[This review was collected as part of a promotion.] I love this refrigerator so much look very nice and have a large capacity. Also have Voice active And able to connect Alexa love you so much

September 25, 2026

From Samsung US

Great water Features

[This review was collected as part of a promotion.] The display screen is very good and user friendly. The water dispensers and ice making are excellent. Very spacious for food

September 25, 2026

From Samsung US

Love this bespoke model!!!

Would Recommend

[This review was collected as part of a promotion.] Absolutely love this refrigerator. Few of my favorite features are as follows: 1. water bottle which is always filled for you to pour cold water without holding, 2. Touch buttons to self open the doors 3. Giant screen which shows your calendar and ring cameras 4. Separate section for ice cubes which make two types of ice cubes 5. aI feature to scan what is added and removed

September 25, 2026

From Samsung US

Problem

A very bad experience; the compressor broke down in less than six months. It wouldn't cool or freeze—it was a total disaster.

September 24, 2026

From Samsung US

Response from Samsung

Hey Gerardo Zayas, We know how valuable the cooling and freezing performance of your fridge is, and we appreciate you providing your feedback to us. ... Read More

SamsungSeptember 29, 2026