
Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Pull down with Sprayer (Includes Deck Plate)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with some customers appreciating the design, touch-free features, and ease of installation, while others have experienced reliability and functionality issues. Concerns include frequent malfunctions, inconsistent smart features, high battery consumption, and unclear instructions. However, the faucet is also praised for its attractive appearance and the convenience of touch-free operation. Overall, the product's reliability and smart functionality appear to be inconsistent, leading to a mixed customer experience.
Customer review summary generated by AI, including incentivized reviews.Liked what I had
Would RecommendBought to replace first one that guit working and no replacement parts were available.
From moen.com
Great instructions
Would RecommendGreat to get a warranty replacement for my defective kitchen faucet
From moen.com
Poor hot water flow
Would Not RecommendDisappointed at the low volume of water especially hot water
From moen.com
This is how to engineer a fantastic product
Would RecommendThis faucet is well thought out with it's sensor placement to overall design. I had a different name brand touch less faucet and there were several issues with it. Such as, when people would visit they didn't know how to use the faucet because the handle doesn't work to turn the water on. The sensor was under the neck of the faucet and would get dirty or read very reflective items in the sink at times. Even though these were annoying I was still willing to purchase another one with my new ho...
From moen.com
Works nicely.
Would RecommendEasy to install. Works as described. Only had it for a few days and no issues with it.
From moen.com
Slow water flow
Would Not RecommendThe water flow is really low on this faucet. We have done everything recommended but it's still the same. Looking at some youtube videos its the same way. The features are nice though...
From moen.com
Hello Ter541 and thank you for the feedback you posted on the Moen website for your Moen Arbor Spot Resist Stainless One-Handle High Arc MotionSense P... Read More
Disappointed.
Would Not RecommendI had one previously, and bought a new one because the lower sensor didn't stay on long enough. I am in a wheelchair and hoped I would be able to use it washing dishes with the sensor, but I still have to use the handle. Disappointed.
From moen.com
Great touchless feature
Would RecommendIt was installed a few weeks ago & it usually works great. Some things it doesn't see as being there & other rare times we can set something in the sink, not even in the way of the faucet & it momentarily comes on. Then there are the times you can forget & reach across & get your arm wet, but that is just user error.
From moen.com
Could have passed on the ready sensor
Would RecommendJust installed this and it’s ok so far. I have disabled the ready sensor on the front of the unit. I feel it’s a bit quirky. Also, the faucet drips for a considerable period of time after you turn off the faucet. Not sure, but I may be contacting customer support on this. It is a lovely piece, though. Installation was a snap.
From moen.com
Hello Erictedesco and thank you for the feedback you posted on the Moen website regarding the Moen Arbor with Motion Sense Single Handle High Arc Pull... Read More
Touch less awesome
Would RecommendJust installed today but love the look and hands free option
From moen.com
Easy installation
Would RecommendI installed the Moen Arbor touchless faucet in less than one hour. The instructions were easy to follow with excellent detailed figures. My only disappointment is the lack of a magnetic ring to retract the water spout. The Arbor relies on a weight to assist with retraction but there is minimal distance between the centerline of the P trap and the weight.
From moen.com
Coolest faucet I've ever owned
Would RecommendI bought this to replace our existing faucet that the hard water destroyed. I installed a whole house filtration and softening system and this absolute gem. I prepare a lot of meats and eggs so the on Arc wave sensor will be fantastic to have when I don't want to get raw meat germs on the faucet handle.
From moen.com
Moen will replace for life
Would RecommendMy builder put Moen throughout my home. Happy with all faucets. I just wanted a hands free model. I had one for many years and loved it. However it was a delta. But I am sure this one will be great too.
From moen.com
User friendly website
Would Not RecommendEach product information is clear. The touch less kitchen faucet with two sensors may need to upgrade its controller. Because the Ready sender is not respond.
From moen.com
Great hands free features
Would RecommendOnly day it installed one day Still getting used to it but loving it more Each time
From moen.com
This faucet has some fundamental design flaws.
Would Not RecommendIn general, this faucet works well. The hands-free on/off is very useful in the kitchen. However, there is one pretty major design flaw. You cannot turn the flow down below 50%, and if the faucet is on full hot and you turn it down at all, the temperature goes down. There is no way to get a slow flow at full heat. I confirmed with their support department that this was normal and by design.
From Arbor Chrome Single Handle Deck-mount Voice Activated Pull down with Sprayer (Includes Deck Plate)
Hello Tpoz. Thank you for the feedback you posted on the Lowes website regarding the U By Moen Chrome 1-Handle Deck-Mount High-Arc Touchless Kitchen ... Read More

Love the hands free feature in two locations.
Would RecommendThis is my second one. Had to purchase a new one due to contractor had difficulty removing it to install countertops.
From moen.com
Looks great, functional and easy to install.
Would RecommendI installed it myself and to date, it has been by far the easiest faucet installation I have made. It works as prescribed and looks great at the same time. The no-touch motion sensor is really appreciated when working with dirty hands. I highly recommend this faucet.
From moen.com
favorite kitchen tool
Would RecommendThis is our second Moen touchless faucet. We had a problem with the sensor, but customer service took care of us and replaced the faucet at no cost to us. Installation is a breeze.
From moen.com
Great style and features
Would RecommendJust installed and appears to work as expected. So far, great!
From moen.com
Hello Jack and thank you for the feedback you posted on the Moen website regarding the Moen Arbor One-Handle High Arc MotionSense Pulldown Kitchen Fau... Read More