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Arbor Chrome Single Handle Deck-mount Pull down with Sprayer (Includes Deck Plate)

Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Pull down with Sprayer (Includes Deck Plate)

4.4
425
Review
 4.4 out of 5
425 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with some customers appreciating the design, touch-free features, and ease of installation, while others have experienced reliability and functionality issues. Concerns include frequent malfunctions, inconsistent smart features, high battery consumption, and unclear instructions. However, the faucet is also praised for its attractive appearance and the convenience of touch-free operation. Overall, the product's reliability and smart functionality appear to be inconsistent, leading to a mixed customer experience.

Customer review summary generated by AI, including incentivized reviews.
425 Customer Reviews

Liked what I had

Would Recommend

Bought to replace first one that guit working and no replacement parts were available.

March 19, 2021

From moen.com

Great instructions

Would Recommend

Great to get a warranty replacement for my defective kitchen faucet

March 16, 2021

From moen.com

Poor hot water flow

Would Not Recommend

Disappointed at the low volume of water especially hot water

March 9, 2021

From moen.com

Response from Moen Consumer Services

Hello Jack and thank you for the feedback you posted on the Moen website regarding the Moen Arbor One-Handle High Arc MotionSense Pulldown Kitchen Fau... Read More

Moen Consumer ServicesMay 12, 2021

This is how to engineer a fantastic product

Would Recommend

This faucet is well thought out with it's sensor placement to overall design. I had a different name brand touch less faucet and there were several issues with it. Such as, when people would visit they didn't know how to use the faucet because the handle doesn't work to turn the water on. The sensor was under the neck of the faucet and would get dirty or read very reflective items in the sink at times. Even though these were annoying I was still willing to purchase another one with my new ho...

March 8, 2021

From moen.com

Works nicely.

Would Recommend

Easy to install. Works as described. Only had it for a few days and no issues with it.

March 8, 2021

From moen.com

Slow water flow

Would Not Recommend

The water flow is really low on this faucet. We have done everything recommended but it's still the same. Looking at some youtube videos its the same way. The features are nice though...

March 7, 2021

From moen.com

Response from Moen Consumer Services

Hello Ter541 and thank you for the feedback you posted on the Moen website for your Moen Arbor Spot Resist Stainless One-Handle High Arc MotionSense P... Read More

Moen Consumer ServicesMay 14, 2021

Disappointed.

Would Not Recommend

I had one previously, and bought a new one because the lower sensor didn't stay on long enough. I am in a wheelchair and hoped I would be able to use it washing dishes with the sensor, but I still have to use the handle. Disappointed.

March 5, 2021

From moen.com

Great touchless feature

Would Recommend

It was installed a few weeks ago & it usually works great. Some things it doesn't see as being there & other rare times we can set something in the sink, not even in the way of the faucet & it momentarily comes on. Then there are the times you can forget & reach across & get your arm wet, but that is just user error.

March 4, 2021

From moen.com

Could have passed on the ready sensor

Would Recommend

Just installed this and it’s ok so far. I have disabled the ready sensor on the front of the unit. I feel it’s a bit quirky. Also, the faucet drips for a considerable period of time after you turn off the faucet. Not sure, but I may be contacting customer support on this. It is a lovely piece, though. Installation was a snap.

February 23, 2021

From moen.com

Response from Moen Consumer Services

Hello Erictedesco and thank you for the feedback you posted on the Moen website regarding the Moen Arbor with Motion Sense Single Handle High Arc Pull... Read More

Moen Consumer ServicesJune 16, 2021

Touch less awesome

Would Recommend

Just installed today but love the look and hands free option

February 23, 2021

From moen.com

Easy installation

Would Recommend

I installed the Moen Arbor touchless faucet in less than one hour. The instructions were easy to follow with excellent detailed figures. My only disappointment is the lack of a magnetic ring to retract the water spout. The Arbor relies on a weight to assist with retraction but there is minimal distance between the centerline of the P trap and the weight.

February 21, 2021

From moen.com

Coolest faucet I've ever owned

Would Recommend

I bought this to replace our existing faucet that the hard water destroyed. I installed a whole house filtration and softening system and this absolute gem. I prepare a lot of meats and eggs so the on Arc wave sensor will be fantastic to have when I don't want to get raw meat germs on the faucet handle.

February 20, 2021

From moen.com

Moen will replace for life

Would Recommend

My builder put Moen throughout my home. Happy with all faucets. I just wanted a hands free model. I had one for many years and loved it. However it was a delta. But I am sure this one will be great too.

February 19, 2021

From moen.com

User friendly website

Would Not Recommend

Each product information is clear. The touch less kitchen faucet with two sensors may need to upgrade its controller. Because the Ready sender is not respond.

February 13, 2021

From moen.com

Great hands free features

Would Recommend

Only day it installed one day Still getting used to it but loving it more Each time

February 11, 2021

From moen.com

This faucet has some fundamental design flaws.

Would Not Recommend

In general, this faucet works well. The hands-free on/off is very useful in the kitchen. However, there is one pretty major design flaw. You cannot turn the flow down below 50%, and if the faucet is on full hot and you turn it down at all, the temperature goes down. There is no way to get a slow flow at full heat. I confirmed with their support department that this was normal and by design.

Was this Review Helpful ?
Response from Moen

Hello Tpoz. Thank you for the feedback you posted on the Lowes website regarding the U By Moen Chrome 1-Handle Deck-Mount High-Arc Touchless Kitchen ... Read More

MoenFebruary 11, 2021

Moen

Love the hands free feature in two locations.

Would Recommend

This is my second one. Had to purchase a new one due to contractor had difficulty removing it to install countertops.

February 6, 2021

From moen.com

Looks great, functional and easy to install.

Would Recommend

I installed it myself and to date, it has been by far the easiest faucet installation I have made. It works as prescribed and looks great at the same time. The no-touch motion sensor is really appreciated when working with dirty hands. I highly recommend this faucet.

February 5, 2021

From moen.com

favorite kitchen tool

Would Recommend

This is our second Moen touchless faucet. We had a problem with the sensor, but customer service took care of us and replaced the faucet at no cost to us. Installation is a breeze.

February 2, 2021

From moen.com

Great style and features

Would Recommend

Just installed and appears to work as expected. So far, great!

January 27, 2021

From moen.com