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Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
213
Review
 3.9 out of 5
213 Reviews


62% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the pet hair removal feature and strong cleaning performance, with many noting clothes come out noticeably cleaner and the removable filter captures dog and cat hair effectively. The large 5.2 cubic foot drum handles bulky items well, and WiFi notifications plus quiet operation are frequently appreciated. However, a substantial portion report serious reliability issues including control panel failures, motor problems, and recurring spin cycle imbalances requiring manual redistribution. Despite these mechanical concerns, most customers find the cleaning capability and features worthwhile overall.

Customer review summary generated by AI, including incentivized reviews.
213 Customer Reviews

That maytag products are the best

Would Recommend

I love that it has an agitator and the pet pro in it

March 20, 2026
Verified Purchaser
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Excellent product but HORRIBLE Instore Experience

Would Recommend

I absolutely LOVE the washer. It'easy to use and has so many options for washing, easy setup, and excellent warranty options. I LOVE the wifi options through my cellphone and APP. The delivery professionals, Franklin and Jose, were beyond exceptional. They were prompt, friendly, hardworking, knowledgeable, and trustworthy. I would recommend them to anyone. Your in-store associates and customer service representatives, however, are HORRENDOUS! Information was entered incorrectly on my order. I sp...

March 15, 2026
Verified Purchaser
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Great job.

Would Not Recommend

The sales lady was very knowledgeable and helpful. She made the buying experience easy and stress free. I had confidence that I was buying the correct machine for my needs.

March 3, 2026
Verified Purchaser
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Broken twice

Would Not Recommend

It came broken, I had it replaced with another one that also came broken. I’m still waiting on a third replacement. Customer service has dropped all three times now trying to get it to me. I’ve contacted corporate. I’ve contacted everybody and their mother. I’ve had to go to the laundromat twice now and buy my husband new clothes for work. I just wanna wash machine that doesn’t come broken

February 19, 2026
Verified Purchaser
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Working fine just received this so have not washed

Would Recommend

Works great

February 12, 2026
Verified Purchaser
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Washer

Would Not Recommend

The very first time I uesd the washer it continued to be off balance. Second time the washer load when finished was tangled up and I had to separate/detangle the items. I don't feel it uses enough water to get the clothes clean. Its should be using a sensor for water level, not so sure it does. So far I would not purchase again. On a positive note I love the color and size of the washer.

January 31, 2026
Verified Purchaser
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Worst purchased ever

Would Not Recommend

This machine lasted exactly one year and I have nothing but problems. Tech has been out 3 times in 45 days. Lowe's appliance warranty company is NOT user friendly, the companies they partner with are unreliable and unfriendly. Extremely frustrated

January 28, 2026
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Response from MaytagTeam

"Thank you for submitting your review on your Whirlpool® Washer. We sincerely regret any concerns you are experiencing with your appliance.
...
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MaytagTeamJanuary 28, 2026

MaytagBrand

Buy it ,you will Absolutely love it

Oh I love the Agitator and the build in Hair remover ,picks up a lot ,also so nice and big ,perfect water level

January 26, 2026
Verified Purchaser
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Pretty Spacious JUNK

Would Not Recommend

All that space but can’t wash anything large in it. My 20 year old kenmore worked better. It has a balancing issues. Stops with everything soaking wet. Try to adjust it and drain it and it’s starts all over and still doesn’t drain. Basically can’t wash blankets in it. Absolutely not a ruggable. My first brand new set and I absolutely hate them! The dryer is horrible too - never completely drys anything on any setting. I think both of these are defective trash. Obviously Maytag needs to ...

January 14, 2026
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Response from MaytagTeam

We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?
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MaytagTeamJanuary 16, 2026

MaytagBrand

DO NOT BUY unless you have a lot of time to waste

Would Not Recommend

You will spend a LOT of time redistributing clothes in this washer....you have to baby sit the washer for the whole cycle and redistribute soppy wet clothes over and over. You cannot wash a large load or anything bulky. This washer if a waste of time and money. Often you will need to remove part of the load half way through and rewash. DO NOT BUY.

January 12, 2026
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Response from MaytagTeam

We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?
Read More

MaytagTeamJanuary 14, 2026

MaytagBrand

Maytag PetPro

Would Not Recommend

1st time worked great, 2nd time said "No water detected, check inlet hoses" OK, I hear the water filling... 🤷‍♀️ I have had the warranty people out 4 times for the same issue!! DO NOT BUY THIS SET!! If I could, I would return and buy something else!

January 10, 2026
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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ... Read More

MaytagTeamJanuary 12, 2026

MaytagBrand

worst Maytag I've ever owned

Would Not Recommend

It doesn't fill properly, 2" of water and it starts agitating. Grinds the clothes up with not enough water to wet underwear. #2) only cold water delivered even when the dial is at hot water. 3) Noisy, sounds like grinding sand. #4) Clean Washer option..I left and came back 3hrs later still cycling.

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Response from MaytagTeam

Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we... Read More

MaytagTeamJanuary 6, 2026

MaytagBrand

Total bust … didn’t remove any pet hair!

Would Not Recommend

Purchased this unit specifically for the pet pro feature. I was excited to remove lint rollers from every room… pet hair from the 4 short haired dogs 2 barn cats is always an issue. This washer didn’t catch any extra pet hair. Still have to do multiple washes and hope the dryer catches most of it. Total waste of the extra money for a feature that is simply a marketing ploy…

December 28, 2025
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Response from MaytagTeam

We regret the concerns you are having with your Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

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MaytagTeamJanuary 6, 2026

MaytagBrand

Wonderful washer!!

Would Recommend

Looks and feels great. Can’t wait to get it installed and use it. We are building a new home and can’t believe we got this at the price we did.

December 26, 2025
Verified Purchaser
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