
Ratings & Reviews for Maytag Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair removal feature and strong cleaning performance, with many noting clothes come out noticeably cleaner and the removable filter captures dog and cat hair effectively. The large 5.2 cubic foot drum handles bulky items well, and WiFi notifications plus quiet operation are frequently appreciated. However, a substantial portion report serious reliability issues including control panel failures, motor problems, and recurring spin cycle imbalances requiring manual redistribution. Despite these mechanical concerns, most customers find the cleaning capability and features worthwhile overall.
Customer review summary generated by AI, including incentivized reviews.That maytag products are the best
Would RecommendI love that it has an agitator and the pet pro in it
Verified Purchaser
Excellent product but HORRIBLE Instore Experience
Would RecommendI absolutely LOVE the washer. It'easy to use and has so many options for washing, easy setup, and excellent warranty options. I LOVE the wifi options through my cellphone and APP. The delivery professionals, Franklin and Jose, were beyond exceptional. They were prompt, friendly, hardworking, knowledgeable, and trustworthy. I would recommend them to anyone. Your in-store associates and customer service representatives, however, are HORRENDOUS! Information was entered incorrectly on my order. I sp...
Verified Purchaser
Great job.
Would Not RecommendThe sales lady was very knowledgeable and helpful. She made the buying experience easy and stress free. I had confidence that I was buying the correct machine for my needs.
Verified Purchaser
Broken twice
Would Not RecommendIt came broken, I had it replaced with another one that also came broken. I’m still waiting on a third replacement. Customer service has dropped all three times now trying to get it to me. I’ve contacted corporate. I’ve contacted everybody and their mother. I’ve had to go to the laundromat twice now and buy my husband new clothes for work. I just wanna wash machine that doesn’t come broken
Verified Purchaser
Working fine just received this so have not washed
Would RecommendWorks great
Verified Purchaser
Washer
Would Not RecommendThe very first time I uesd the washer it continued to be off balance. Second time the washer load when finished was tangled up and I had to separate/detangle the items. I don't feel it uses enough water to get the clothes clean. Its should be using a sensor for water level, not so sure it does. So far I would not purchase again. On a positive note I love the color and size of the washer.
Verified Purchaser
Worst purchased ever
Would Not RecommendThis machine lasted exactly one year and I have nothing but problems. Tech has been out 3 times in 45 days. Lowe's appliance warranty company is NOT user friendly, the companies they partner with are unreliable and unfriendly. Extremely frustrated
Buy it ,you will Absolutely love it
Oh I love the Agitator and the build in Hair remover ,picks up a lot ,also so nice and big ,perfect water level
Verified Purchaser
Pretty Spacious JUNK
Would Not RecommendAll that space but can’t wash anything large in it. My 20 year old kenmore worked better. It has a balancing issues. Stops with everything soaking wet. Try to adjust it and drain it and it’s starts all over and still doesn’t drain. Basically can’t wash blankets in it. Absolutely not a ruggable. My first brand new set and I absolutely hate them! The dryer is horrible too - never completely drys anything on any setting. I think both of these are defective trash. Obviously Maytag needs to ...
We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?
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DO NOT BUY unless you have a lot of time to waste
Would Not RecommendYou will spend a LOT of time redistributing clothes in this washer....you have to baby sit the washer for the whole cycle and redistribute soppy wet clothes over and over. You cannot wash a large load or anything bulky. This washer if a waste of time and money. Often you will need to remove part of the load half way through and rewash. DO NOT BUY.
We regret that you are having concerns with your Washer. Please see below for additional troubleshooting tips:
Is the washer out of balance?
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Maytag PetPro
Would Not Recommend1st time worked great, 2nd time said "No water detected, check inlet hoses" OK, I hear the water filling... 🤷♀️ I have had the warranty people out 4 times for the same issue!! DO NOT BUY THIS SET!! If I could, I would return and buy something else!
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all our customers and would ... Read More

worst Maytag I've ever owned
Would Not RecommendIt doesn't fill properly, 2" of water and it starts agitating. Grinds the clothes up with not enough water to wet underwear. #2) only cold water delivered even when the dial is at hot water. 3) Noisy, sounds like grinding sand. #4) Clean Washer option..I left and came back 3hrs later still cycling.
From Pet Pro High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( White )
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we... Read More

Total bust … didn’t remove any pet hair!
Would Not RecommendPurchased this unit specifically for the pet pro feature. I was excited to remove lint rollers from every room… pet hair from the 4 short haired dogs 2 barn cats is always an issue. This washer didn’t catch any extra pet hair. Still have to do multiple washes and hope the dryer catches most of it. Total waste of the extra money for a feature that is simply a marketing ploy…
We regret the concerns you are having with your Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:
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Wonderful washer!!
Would RecommendLooks and feels great. Can’t wait to get it installed and use it. We are building a new home and can’t believe we got this at the price we did.
Verified Purchaser
"Thank you for submitting your review on your Whirlpool® Washer. We sincerely regret any concerns you are experiencing with your appliance.
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