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Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )

3.9
494
Review
 3.9 out of 5
494 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the washer's pet hair removal and large capacity, with many highlighting the Pet Pro filter's effectiveness on clothes and ability to handle bulky items like blankets and dog beds. Reviewers report clothes come out clean and fresh-smelling. However, a significant portion report reliability concerns, including balance issues with heavy loads, power button failures requiring multiple attempts to start, and some machines stopping within weeks. Several criticize the soap dispenser as flimsy and cheaply made. Despite these drawbacks, most customers find the pet hair performance worthwhile.

Customer review summary generated by AI, including incentivized reviews.
499 Customer Reviews

Do not buy!!

Would Not Recommend

We bought this washer brand new and have had nothing but headache!! Even on the heavy duty cycle our stuff doesn’t come out clean! The agitator doesn’t even move the clothes around.. and more times than I can count it’s left our our clothes SOAKED and I’ve had to spin and drain multiple times. I’ve tried tiny loads on the heaviest cycle and still not clean!!

July 5, 2026
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Response from MaytagTeam

We regret the concerns you are having with your Maytag® Washer. If your clothes are not clean, please see the condensed troubleshooting tips below:

MaytagTeamJuly 8, 2026

MaytagBrand

Big Regret

Would Not Recommend

Purchased this washer brand new and delivered December 2025. It stopped working two weeks later. Since then, I have had a service technician come to my house literally every month from January through yesterday July 1st, except for May, and the washer is still not working as the technician has to order ANOTHER part. Out of 7 months of owning this new washer, it has worked for about a month. Maytag keeps telling me the technical rep says it is still repairable. This is absolutely unacceptabl...

July 2, 2026
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Response from MaytagTeam

We are genuinely sorry to hear about the ongoing frustration you have experienced with your Maytag washer since its delivery in December 2025. It is ...

MaytagTeamJuly 2, 2026

MaytagBrand

Habla Espanol, not English on delivery.

Would Recommend

[This review was collected as part of a promotion.] replaced our front loading washer with this because our dryer died and we do both simultaneously. I really like the high capacity. Ours came configured in Spanish, and it took a little research to change it to English, but I managed. (didn't find it in owners manual). Our other washer had a difficulty keeping it clean and mildew free. I hope the top loader with less rubber parts will do better. The installers forgot to bring the new hoses...

July 1, 2026

From maytag.com

This is the Pet hair removal King!

Would Recommend

I just wish it didn't have electric board problems, as they have no parts to repair it. It really is the king of pet hair removal. We traded it for the pet hair solutions from Samsung. It does not have the solution. It left hair all over the side of the tub and didn't get any in the 2 filters. My wife is not happy, and neither am I, because I have to listen to the complaining. So, where do I go from here? Help me out, Lowe's. I thought I had the solution. HELP!

June 27, 2026
Verified Purchaser
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Amazing Washer

Would Recommend

[This review was collected as part of a promotion.] I love the capacity and features of this washing machine. The extra power and pet pro are fantastic upgrades from our old washer. I also love that I can load it and start it from my phone. This washer has a setting for everything you need. It’s super quiet when it’s running too so you don’t have to worry about additional noise around the house, which is great. Highly recommend this product! We couldn’t be happier!

June 26, 2026

From maytag.com

not user friendly controls

Controls are not user friendly. Holding the start button three seconds to wait....and then choose the load and settings..... stop and hold....? seriously confusing start, pause, rinse only. I don't like it.

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Issues after less than 2 months

[This review was collected as part of a promotion.] The product had a major leak on the side of the machine after less than 2 months of use. The repair guy said the “manufacturers glue already wore off and needed to be re-glued.”

June 26, 2026

From maytag.com

Couldn't ask for a better dryer

Would Recommend

Works quickly. Clothes are always wrinkle free and completely dry

June 25, 2026
Verified Purchaser
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Works but one issue I hate

Would Recommend

I bought this after we had a he all in one which I hated and got rid of. This cleans and does its job. the biggest issue I have is if I get out of the shower or after working out due to my fingers being water logged I can't get the thing to start. Not a huge deal but is very annoying.

June 24, 2026
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its amazing

Would Recommend

love it

June 23, 2026
Verified Purchaser
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Quiet,Huge & a game changer for our furry friends!

This is by far the best washer I have ever owned! First of all the warranty is a game changer, the size of perfect for all size families and especially if you have furry friends! I couldn’t ask for any better. Love how quiet it is and they are so pretty to look at!! Thank you Maytag!!!

June 23, 2026

From maytag.com

Love this washer & the incredible team who install

Would Recommend

The product is exactly what I needed for household and 2 dogs - the pet hair feature sold this to me. The space I have for side-by-side washer-dryer has about one inch of wiggle room. I was concerned about scraping doorframe and being too optimistic about the fit. The installation crew removed the old washer - installed the new one in minutes - no issues. Very nice crew answered my questions with a smile. Painless installation for me. Love the power of this machine - using the exact same de...

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Super Washer

Would Recommend

[This review was collected as part of a promotion.] This washer seems to be quite powerful. It handles big loads with no problem. So far it seems to be the machine to have. Very easy to operate.

June 21, 2026

From maytag.com

Worst brand ever

Would Not Recommend

Purchased this washer 5 months ago and within a few months it flooded our floors. We got it repaired and was working again but now the latch no longer latches. It has truly been a headache and incontinence. It also leaves white residue on clothes whichis frustrating. I wish I would have read the reviews ahead of time beforepurchasing. I will never buy this brand again and truly don't want it anymore. Maytag says built to last but at this point its fix or repair!

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Response from MaytagTeam

We are very sorry to hear about the ongoing frustration you've experienced with your Maytag® washer, especially the damage caused by flooding and...

MaytagTeamJune 22, 2026

MaytagBrand