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Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )

Ratings & Reviews for LG Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )

4.4
943
Review
 4.4 out of 5
943 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for exceptional cleaning power, quiet operation, and large capacity that handles bulky loads and comforters with ease. Many highlight the modern design, low vibration, and app-connected features like downloadable cycles and remote notifications. Some note frustration with app-dependent functions and occasional inconsistent cleaning results or detergent residue requiring rewashes. A few mention difficulty seeing dark glass controls and wish for non-app delicate cycles. Overall, most customers consider it a significant upgrade delivering reliable performance and peaceful laundry days.

Customer review summary generated by AI, including incentivized reviews.
943 Customer Reviews

Cheaply made

Would Not Recommend

Replaced a 10 year old LG washer ….this model cost more and is cheap plastic not metal!

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Scrud!!!!!!

I would be very careful if you buy this machine to make sure that you run the clean cycle regularly and wash something often in hot water. My husband and I learned the hard way. After just a couple years of using the proper amount and kind of detergent and cleaning periodically (maybe every 60 days), the washer is emitting tons of dreadful black flakes we have been working on this for days (trying all sort of remedies) we think we finally have it under control. The design of the impeller is t...

July 17, 2026

From lg.com

Response from LG

Hi, Juliet. We appreciate you sharing your thoughts and experience regarding your WT8400CW washing machine. We recognize your experience with residue ...

LGJuly 19, 2026

Okay Washer

My LG top load washer is an okay washer! So far, it is quiet and gets the job done. Presently, my only problem with it is at 5’1” tall it is hard to reach into to retrieve the clothing. This is when I wish I still had my front loader.

July 14, 2026

From lg.com

Response from LG

Hi! We appreciate you sharing your experience with your LG WT8400CB Washer. We are glad to hear that it runs quietly and washes your clothes effective...

LGJuly 14, 2026

Easy to operate.

Replaced another LG washer 11 years old.

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MEET THE BIGGEST AND THE BEST YET

Would Recommend

I am thrilled with my purchase of this LGWasher. It is huge, the largest capacity I found during my search on a top loading machine. Its impeller top load makes using it a breeze and my laundry has come out clean every time. If you are more of a tech savvy type of person then you will love the LG ThinkQ app. There you can take this washers setting up a few levels to customize more options not found in the standard settings and display features which is pretty cool. It also diagnoses itself and c...

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Broke not even 24hrs later

Would Not Recommend

Delivered on 7/2/26 after 3 wash cycles received error code E6 on a brand new machine. today is 7/3/26 the tub won't spin and nothing is lodged at the bottom. I took everything out and still same error code. I should have to trouble shoot a brand new machine. So upset!

July 4, 2026
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Response from LG Digital Customer Care

Hi, Elly. Thank you for sharing your experience with your LG Washer (WT8400CB) model. We understand your perspective regarding the performance of you...

LG Digital Customer CareJuly 10, 2026

LG

Keeps telling me there is vent problems,there is not. As for Lowe's don't order appliances from them . Lowes messed up this order and sent the wrong washer. I had to argue with the manager to take back the washer the day I received it. Get better employees Lowe's . I'm done with this place .

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Response from LG Digital Customer Care

Hi, there. Thank you for reaching out regarding your order for the LG Washer (WT8400CW) model. We understand how important it is to receive your purc...

LG Digital Customer CareJune 24, 2026

LG