
Ratings & Reviews for KitchenAid 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Black Ore ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its sleek, modern design and counter-depth fit that maximizes kitchen space. Most highlight impressive storage capacity, efficient organization with adjustable shelves, and quiet, reliable cooling performance. Many commend the convenient ice and water dispenser with filtered water quality, though some note the dispenser runs slow and water lacks coldness. A few report minor issues like squeaky doors, insufficient freezer bins, or occasional mechanical failures. Overall, reviewers consider it a dependable, attractive appliance worth the investment.
Customer review summary generated by AI, including incentivized reviews.Works exactly as expected!
Would Recommend[This review was collected as part of a promotion.] Bought this to replace an older KitchenAid refrigerator that had just stopped working, and it does everything as described
From kitchenaid.com
Squeaky Door Hinge
Would Recommend[This review was collected as part of a promotion.] We purchased our KitchenAid frig. about a month ago. It developed a squeak in the frig. door hinge shortly after the purchase which continues. Otherwise, the interior lighting is nice and we like the grey interior.
From kitchenaid.com
Brand new fridge with ice maker that does not work
Would Not Recommend[This review was collected as part of a promotion.] Order it in July we were moving to new construction in December Fridge was not to be seen. For some unknown reason it came in after we found one at another store but it came and ice maker did not work It’s January and still no ice maker
From kitchenaid.com
Same model as old one.
Would Not Recommend[This review was collected as part of a promotion.] A little less room. Do like the handles. Ribbed so they will not scratch. Freezer space the same. Hope the paddles don’t go out. We had to replace one on our old one. The open drawer is handy for breads. For 2 it is ok. Not for a family. The motor is noisy on this model. We got the 3 yr extra warranty. I just did not like the Whirlpool & my appliance repairman told me to buy it vs. other brands.
From kitchenaid.com
Some good features
Would Not Recommend[This review was collected as part of a promotion.] I bought it recently it has defects in one of the shelves.
From kitchenaid.com
Nice fridge
Would Recommend[This review was collected as part of a promotion.] I thought this would be counter depth It actually sticks out about 6 inches. Door shelves are hard to figure out. Runs very quiet. I like it.
From kitchenaid.com
Review by Engineer
Would Recommend[This review was collected as part of a promotion.] Last month we replaced our 27 year old KitchenAid refrigerator with a new one.
From kitchenaid.com
Great Refrigerator
Would Recommend[This review was collected as part of a promotion.] Replaced Kitchensid built-in a month ago with stand alone leaving 14 inch hole on top. Added 2 metal wine racks to mask the hole. Looks fabulous!
From kitchenaid.com
Everything great except the water dispenser
Would Not Recommend[This review was collected as part of a promotion.] The fridge is great, after testing various temp settings we found 38 works, doesn’t freeze eggs in the fridge, but stays cold enough for food safety. Unfortunately the water dispenser water comes out nearly room temp. Lucky there’s an ice dispenser next to it, but wish the water came out cold.
From kitchenaid.com
Pepe’s refer!!
Would Recommend[This review was collected as part of a promotion.] I enjoyed the refrigerator for the month while I was at our condo in Florida and look forward to continued enjoyment.
From kitchenaid.com
Compact
Would RecommendCompact enough to fit counter depth and the door doesn’t bang the wall when opening. While it doesn’t hold as much it holds all I need. Love the rounded ice cubes.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Not as good as the previous one
Would Not Recommend[This review was collected as part of a promotion.] bought this a month ago and am disappointed at some of the changes made compared to my last one. The shelves in the refrigerator are no longer adjustable, there is no butter keeper, a drawer that does not work smoothly no matter how often I try to reset it.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker. Ice makers can have issue... Read More