
Ratings & Reviews for KitchenAid Standard-Depth 25.8-cu ft 5 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator has mixed reviews. Many customers praise its spacious design, useful features like separate temperature-controlled drawers and a three-drawer freezer. However, a significant number have experienced major issues like ice maker problems, cooling system failures, water leaks, and electronic control board failures. The quality and reliability seem inconsistent, with some very satisfied but others extremely disappointed. When functioning well, it is an excellent product, but the high rate of malfunctions makes it a risky purchase.
Customer review summary generated by AI, including incentivized reviews.Better than I expected
[This review was collected as part of a promotion.] I bought this because my Samsung didn't really match my new kitchen and .. it is 10 years old. This compliments my KAid induction range and under counter KA refrigerator that is used for dairy. The refigerator is quite large, squared and industrial looking. The drawers are functional and the soft closing is perfect. My old frig had a shallow door that allowed access to condiments that I miss. The freezer drawers are exquisite and better than ex...
From kitchenaid.com
Not great
Would Not RecommendNot quite 5 years old and noisy freezer loosing temperature and refrigeration also not cold as it should be. Technician said this part should be recalled by Kitchenaide. Tired of paying high prices for appliances that don’t last.
From kitchenaid.com
Nightmare
Would Not RecommendWorst refrigerator. Freezer broke after one year. We had it fixed and it broke again six months later. We tried to fix it again and a certified repair man found cut wire inside the refrigerator and could not fix the refrigerator.
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More
Great fridge
(This review was collected as part of a promotion.) Love the 2 pull out doors. Water dispenser is fast and fridge is spacious
From kitchenaid.com
Less space than I thought
Would Not Recommend[This review was collected as part of a promotion.] I’ve had this fridge about 3 weeks. I still haven’t figured out the best way to organize it. In the store it seemed to have lots of space, but I’m having a hard time with it.
From kitchenaid.com
[This review was collected as part of a promotion.] i have this model and it is preforming as well as i expected
From kitchenaid.com
Kitchenaid Multi-Door Refrigerator/Freezer
Have had this refrigerator for just over 5 years. Love the functional aspects of it, solid construction and very attractive. But it was never cold enough, and I could not adjust the refrigeration to a lower temperature. About 1 month prior to 5 year date, lights went bad. Then shortly after 5 year anniversary, freezer failed. Now, I am purchasing a new refrigerator because it's going bad again. This was not a reliable refrigerator for it's basic function of refrigeration.
From kitchenaid.com
[This review was collected as part of a promotion.] I bought this to replace a four year old Kitchenaid that failed and could not be repaired by Kitchenaid after multiple attempts. I am very satisfied with the new replacement. It is well designed and convenient to use. It goes very well with my existing all Mitchensid kitchen.
From kitchenaid.com
Love the large and organized spaces!
[This review was collected as part of a promotion.] Bought a few months ago. Love the interior lights, large spaces and the ease of organization. Also ice maker makes ice very quickly!
From kitchenaid.com
Great Style, disappointing quality
Would Not RecommendWe are incredibly disappointed with this purchase. We are 6 years in and have had three major issues. 1. All of the LEDs needed to be replaced. 2. Ice maker broke. 3. Meat drawer temp control broke. We’ve been loyal to kitchen aid for 20 years and are super disappointed with this purchase.
From kitchenaid.com
We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More
TERRIFIC NEW BUILD.
Would Recommend[This review was collected as part of a promotion.] New build, new appliances, so glad I went with Kitchaid; it is beautiful and so user friendly.
From kitchenaid.com
Terrible repair bills only a few years old.
Would Not RecommendNever had a refrigerator with as many service calls as this refrigerator. Most expensive refrigerator ever purchased and the most money wasted on service calls. Refrigerator looks great but that is where it ends. We have had problems with the icemaker not making ice, it will never make extra ice in “max ice”, the lights have gone out on 2 occasions, literally just shut off and died overnight. Have spent hundreds on service calls. Such a rip off. Kitchenaide you need to do better.
From kitchenaid.com
We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More
[This review was collected as part of a promotion.] It's very heavy and we can't move it to clean behind. It needs to be on rollers. There was no manual with it. It makes more noise than I expected.
From kitchenaid.com
Overall great!
Would Recommend[This review was collected as part of a promotion.] Absolutely amazing! A ton of space and options. The large capacity is nice and the freezer space is amazing.
From kitchenaid.com
Love the layout and the space.
[This review was collected as part of a promotion.] Had this refrigerator for about a month. I'm very happy with it. I love the different compartments and the ability to set them up the way I want. The freezer layout is very useful. The only thing that I wish could improve would be the water dispenser it tends to spray a little wide.
From kitchenaid.com
Nice!
[This review was collected as part of a promotion.] Bought this in February..had issues with the ice machine.But know working good.
From kitchenaid.com
Freezer Space
Would Recommend[This review was collected as part of a promotion.] Was looking for a new refrigerator that had more freezer space. Looked at all brands at different locations in my area and only found this Kitchen Aid. I replaced a 15+ year old Kitchen Aid that was still working minus the ice maker which gave out many years ago. I originally did not want a French Door type, but there was nothing else on the market that met my criteria. I have had it about a month and am getting use to the French Door styl...
From kitchenaid.com
Best of the Best
Would Recommend[This review was collected as part of a promotion.] We bought this refrigerator back around New Years 2025 and we were pleased beyond expectations, is the best Kitchen investment we have made in a very long time. KitchenAid has always been our choice for superior Appliances and after this purchase will continue to be.
From kitchenaid.com
[This review was collected as part of a promotion.] Only about a week now. What I don’t like is it’s fingers printings, that stay on. I was thinking I would not this as a problem. The instructions were not good. No good instructions.
From kitchenaid.com
Great features
[This review was collected as part of a promotion.] Love the design and additional food storage options.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand... Read More