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Standard-Depth 25.8-cu ft 5 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless steel )

Ratings & Reviews for KitchenAid Standard-Depth 25.8-cu ft 5 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless steel )

4.2
5579
Review
 4.2 out of 5
5579 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator has mixed reviews. Many customers praise its spacious design, useful features like separate temperature-controlled drawers and a three-drawer freezer. However, a significant number have experienced major issues like ice maker problems, cooling system failures, water leaks, and electronic control board failures. The quality and reliability seem inconsistent, with some very satisfied but others extremely disappointed. When functioning well, it is an excellent product, but the high rate of malfunctions makes it a risky purchase.

Customer review summary generated by AI, including incentivized reviews.
5579 Customer Reviews

Better than I expected

[This review was collected as part of a promotion.] I bought this because my Samsung didn't really match my new kitchen and .. it is 10 years old. This compliments my KAid induction range and under counter KA refrigerator that is used for dairy. The refigerator is quite large, squared and industrial looking. The drawers are functional and the soft closing is perfect. My old frig had a shallow door that allowed access to condiments that I miss. The freezer drawers are exquisite and better than ex...

June 3, 2025

From kitchenaid.com

Not great

Would Not Recommend

Not quite 5 years old and noisy freezer loosing temperature and refrigeration also not cold as it should be. Technician said this part should be recalled by Kitchenaide. Tired of paying high prices for appliances that don’t last.

May 30, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand... Read More

Consumer CareJune 3, 2025

Nightmare

Would Not Recommend

Worst refrigerator. Freezer broke after one year. We had it fixed and it broke again six months later. We tried to fix it again and a certified repair man found cut wire inside the refrigerator and could not fix the refrigerator.

May 30, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ... Read More

Consumer CareJune 3, 2025

Great fridge

(This review was collected as part of a promotion.) Love the 2 pull out doors. Water dispenser is fast and fridge is spacious

May 30, 2025

From kitchenaid.com

Less space than I thought

Would Not Recommend

[This review was collected as part of a promotion.] I’ve had this fridge about 3 weeks. I still haven’t figured out the best way to organize it. In the store it seemed to have lots of space, but I’m having a hard time with it.

May 29, 2025

From kitchenaid.com

[This review was collected as part of a promotion.] i have this model and it is preforming as well as i expected

May 27, 2025

From kitchenaid.com

Kitchenaid Multi-Door Refrigerator/Freezer

Have had this refrigerator for just over 5 years. Love the functional aspects of it, solid construction and very attractive. But it was never cold enough, and I could not adjust the refrigeration to a lower temperature. About 1 month prior to 5 year date, lights went bad. Then shortly after 5 year anniversary, freezer failed. Now, I am purchasing a new refrigerator because it's going bad again. This was not a reliable refrigerator for it's basic function of refrigeration.

May 27, 2025

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.] I bought this to replace a four year old Kitchenaid that failed and could not be repaired by Kitchenaid after multiple attempts. I am very satisfied with the new replacement. It is well designed and convenient to use. It goes very well with my existing all Mitchensid kitchen.

May 25, 2025

From kitchenaid.com

Love the large and organized spaces!

[This review was collected as part of a promotion.] Bought a few months ago. Love the interior lights, large spaces and the ease of organization. Also ice maker makes ice very quickly!

May 25, 2025

From kitchenaid.com

Great Style, disappointing quality

Would Not Recommend

We are incredibly disappointed with this purchase. We are 6 years in and have had three major issues. 1. All of the LEDs needed to be replaced. 2. Ice maker broke. 3. Meat drawer temp control broke. We’ve been loyal to kitchen aid for 20 years and are super disappointed with this purchase.

May 24, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareMay 29, 2025

TERRIFIC NEW BUILD.

Would Recommend

[This review was collected as part of a promotion.] New build, new appliances, so glad I went with Kitchaid; it is beautiful and so user friendly.

May 22, 2025

From kitchenaid.com

Terrible repair bills only a few years old.

Would Not Recommend

Never had a refrigerator with as many service calls as this refrigerator. Most expensive refrigerator ever purchased and the most money wasted on service calls. Refrigerator looks great but that is where it ends. We have had problems with the icemaker not making ice, it will never make extra ice in “max ice”, the lights have gone out on 2 occasions, literally just shut off and died overnight. Have spent hundreds on service calls. Such a rip off. Kitchenaide you need to do better.

May 21, 2025

From kitchenaid.com

Response from Consumer Care

We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig... Read More

Consumer CareMay 27, 2025

Would Recommend

[This review was collected as part of a promotion.] It's very heavy and we can't move it to clean behind. It needs to be on rollers. There was no manual with it. It makes more noise than I expected.

May 21, 2025

From kitchenaid.com

Overall great!

Would Recommend

[This review was collected as part of a promotion.] Absolutely amazing! A ton of space and options. The large capacity is nice and the freezer space is amazing.

May 21, 2025

From kitchenaid.com

Love the layout and the space.

[This review was collected as part of a promotion.] Had this refrigerator for about a month. I'm very happy with it. I love the different compartments and the ability to set them up the way I want. The freezer layout is very useful. The only thing that I wish could improve would be the water dispenser it tends to spray a little wide.

May 19, 2025

From kitchenaid.com

Nice!

[This review was collected as part of a promotion.] Bought this in February..had issues with the ice machine.But know working good.

May 18, 2025

From kitchenaid.com

Freezer Space

Would Recommend

[This review was collected as part of a promotion.] Was looking for a new refrigerator that had more freezer space. Looked at all brands at different locations in my area and only found this Kitchen Aid. I replaced a 15+ year old Kitchen Aid that was still working minus the ice maker which gave out many years ago. I originally did not want a French Door type, but there was nothing else on the market that met my criteria. I have had it about a month and am getting use to the French Door styl...

May 15, 2025

From kitchenaid.com

Best of the Best

Would Recommend

[This review was collected as part of a promotion.] We bought this refrigerator back around New Years 2025 and we were pleased beyond expectations, is the best Kitchen investment we have made in a very long time. KitchenAid has always been our choice for superior Appliances and after this purchase will continue to be.

May 10, 2025

From kitchenaid.com

[This review was collected as part of a promotion.] Only about a week now. What I don’t like is it’s fingers printings, that stay on. I was thinking I would not this as a problem. The instructions were not good. No good instructions.

May 10, 2025

From kitchenaid.com

Great features

[This review was collected as part of a promotion.] Love the design and additional food storage options.

May 8, 2025

From kitchenaid.com