Ratings & Reviews for KitchenAid Standard-Depth 25.8-cu ft 5 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless steel )

constant issues for 8 years

constant problems until it completely failed after 8 years. leaks, lighting issues, door seals...non stop. looks nice but thats it

Nothing but issues

Everything that could go wrong with this fridge did. Interior completely cracked, everything is just duct taped together. Freezer drawers wouldn't close and constantly got stuck. And most importantly, it doesn't actually work. After a year ice build up got really bad. It would make ice, but wasn't cold enough to keep it frozen so water would just leak all over the place. It would turn off randomly and require us to turn the breaker off just to get it working again. We've had countless repair cal...

worst fridge

Right now the price on this fridge is around 1200, when I bought it 2 years ago it was almost 3K and thats what I paid. It stopped working completely March 2026, exactly 2 years after I purchased it. It was delivered and installed April 2024, and it worked fine, like a refrigerator is supposed to but it didn't make a lot of ice. It is a very long story, but in short, the refrigerator is defective, dead in my kitchen. I have not had a fridge for 3 months already and the service companies and Whi...

Awful Quality

I really wanted to like this refrigerator, but the quality is just not good. It's only 5 years old and I've had it repaired 3 times already and now, less than 2 months after the last repair, the issue still exists. The back of the freezer frosts over and the ice maker stops working. How many times can you replace the Evap motor / sensor and heater coil before you call this a lemon? I am done with Kitchenaid / Whirlpool, the dishwasher that I bought with the refrigerator has also needed to be r...

This one stands out!

This fridge is beautiful and the inside is gray not white. I love the other drawers to get soda or produce without opening the big doors. It had great reviews so I hope it lasts. I had a whirlpool and a Maytag and both have had issues before they were 5 years old. Hoping Frigidaire males a long lasting fridge!

Love the clean and lots of space look to ftidge

So far loving my new fridge. Love the 2 extra 2 drawers 1 for veggies and fruits, use the other for can cokes. Have plenty of space. The freezer has lots of room and fits everything. Like how it was designed with the middle be able to scoot back and forth depending which side needs more room, the space to keep pizzas in, that's a good idea also. Really liking my fridge so far.

poor extended warrantee ice maker sweats, freezer

freezer has to be manually defrosted once a year or more excess ice build up

DO NOT BUY THIS. YOU WILL REGRET IT

This is the worst refrigerated I have ever had the displeasure of owning. There is a power issue that kitchen aid and local appliance repair companies have not been able to fix. It rattles almost constantly which is an issue we've had since it was new. The ice maker works periodically and often needs to be dumped because ice melts and refreezes inside the icebox. This fridge is EXTREMELY UNRELIABLE. DO NOT BUY IT.

Can’t say any more than I am very pleased with pro

It was what I wanted matche my decor perfectly

Buy somewhere else

Product is fine Lowe’s is the worst store I have ever used

This product has an unusual height

I always purchase Refrigerators, washers and dryers from Lowe's since 1990 because the entire online order has been easy & the prices are reasonable! Recently, I am impressed with this online order without needing to talk to any sales person - the cable was automatically selected for you - with a free delivery & installation, etc. Unfortunately, this new refrigerator has an unusual height, which has blocked my two doors on the top. I wish Lowe's would give an earlier warning for the heights...

Great features, terrible reliability

We loved the space and features that this refrigerator had to offer. As of now, we've had it about 4.5 years and it has had continued issues from the second year on. The freezer stopped staying cold consistently which required the control and power boards to be replaced (luckily under extended warranty). This took almost 3 months due to parts shortages. The issue occurred again a year later, determined to be an issue with the defrost cycle and another lengthy troubleshooting issue with loggi...

So good I bought it a second time

[This review was collected as part of a promotion.] After moving, I missed this fridge. Finally, I bought the same model. I loved it that much. I swear, the angels sing when you open the doors. Best fridge I've ever had. The only odd thing is that we didn't get dividers for the two pull out drawers. In the last model I had them. Not sure why they'd be omitted this time.

Holds tall items that others do not due to shelves

Love the room it has and the separate compartments

Big size, you can see everything from french doors

I bought this in march of 2025 sofar works great. very large refrigerator

Great refrigerator

[This review was collected as part of a promotion.] I purchased this refrigerator after refrigerator from another brand failed after about 3 years. The slow close drawers were a bonus and after a month we could not be more pleased with this purchase.

NEEDS NEGATIVE STARS

This fridge came with the house. It has a purchase date of 5 years old. It is an unreliable piece of trash. The two service bulletins that were on it have been addressed. It still leaks and has ruined a wood floor. The LED lights on it have also failed. The water line consistently has air in it and it cannot be resolved unless I want to sink additional money into this albatross. KitchenAid support is non existent given the date of purchase and to make things worse the two authorized service co...

Very pleased.

[This review was collected as part of a promotion.] Got this installed a few weeks ago. So far, so good. Very roomy.