
Ratings & Reviews for KitchenAid Standard-Depth 27-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with PrintShield Finish ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious interior with adjustable shelves and a stylish design. Customers appreciate features like the ice and water dispenser, pull-out drawers, and efficient cooling. However, some report issues with the ice maker, water dispenser, and overall reliability. There are also concerns about unusual noises, quality control problems, and the product's durability and longevity.
Customer review summary generated by AI, including incentivized reviews.Penal control function is too complicate to use.
[This review was collected as part of a promotion.] The bottom draws open and close is not smooth, hard to adjust the temperature.
From kitchenaid.com
Roomy and great looking!
Would Recommend[This review was collected as part of a promotion.] Love the look of this fridge, it is so classy looking.
From kitchenaid.com
classy inside
[This review was collected as part of a promotion.] wife loves it, happy wife, happy life, nice features, dual water/ice dispenser
From kitchenaid.com
Refrigerator and phone decoy
Would Not Recommend[This review was collected as part of a promotion.] The refrigerator works great but it makes a bizarre phone ringing noise every time we open and close the doors. The phone ringing is very annoying!
From kitchenaid.com
[This review was collected as part of a promotion.] It was a floor model and the ice maker has never worked. The heating element which keeps the water line from freezing over totally melted and the water line was clogged. We replaced both and it’s working well. The ice maker may have been left on while the frig was on the floor.
From kitchenaid.com
[This review was collected as part of a promotion.] This is our second KitchenAid refrigerator we’ve bought within 2 years. I’m wondering if we should have bought it. We’ve had it several weeks and it’s already making strange noises. Also, there is condensation on the top of the freezer drawer…just like the one before. I’m constantly wiping water from it. The first one’s compressor went out after 1 1/2 years. This time we bought an extended warranty.
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
The salesman good the delivery teem sucked
Delivered with dents all over the bottom freezer drawer very poor service
Verified Purchaser
Great Features!
[This review was collected as part of a promotion.] We are very happy with our new KitchenAid refrigerator. There are a lot of extra features we didn't know we needed until we had them. The pull-out shelf is great for making it easier to access the back of the shelf. Being able to store tall items by sliding back a half-shelf is very nice. And the frozen pizza compartment in the freezer door plus the small trays really help us better organize the whole freezer. The platinum interior is really ni...
From kitchenaid.com
Our refrigerator
Would Recommend[This review was collected as part of a promotion.] We bought this refrigerator on August 1, 2025. It took two days for making ice. Instructions were good and easy. Since we have been very impressed. This is our 2nd KitchenAid refrigerator, The first is still in use since 1997
From kitchenaid.com
Great features
[This review was collected as part of a promotion.] Great frig is great. We really like the look and features.
From kitchenaid.com
The water dispenser does not fit large cups
Would RecommendLove the design and the size
Verified Purchaser
Pretty, but water can leak into the door
Would Not RecommendThis fridge looks pretty inside and out. The interior is a pleasure. I was not sure about the sliding shelf since it only moves a couple of inches, but it is enough to better see and access snacks on that shelf. On the down side, the drip tray under the water dispenser is not well designed. It fills up fast if you spill a little water, but worse, it seeps into the door because there is not a seal between the drip tray and the door. Imagine spilling a little water. Then, after you drain the drip ...
From kitchenaid.com
Friendly delivery people
Would RecommendEase of installment
Verified Purchaser
Perfect
Would Recommend[This review was collected as part of a promotion.] I bought this 2 weeks ago and absolutely love it. It has the perfect amount of space.
From kitchenaid.com
N/A
[This review was collected as part of a promotion.] We bought this equipment approximately 1 month ago. It replaced a very similar piece of equipment. We had to get used to this unit's "clicking". After studying normal operation, the only time it does click, is after drawing chilled water, or when it is re-charging the ice maker. We have decided this is a normal noise, and we have learned to ignore it.
From kitchenaid.com
Love shelves
Would Recommend[This review was collected as part of a promotion.] Love it so far however doors not closing. They will only close when you manually close this, need to check every time you open.
From kitchenaid.com
mixed feelings
Would Recommend[This review was collected as part of a promotion.] The refrigerator looks great and we really welcomed the extra space of a full depth refrigerator. I am disappointed (didn’t realize before purchasing) that the door does not have an audible “door not closed”alarm. we’ve already had an issue with this. The other issues are - water drips down the front of the door by the water dispenser, - the wheels are not on the ground and you have to lift the refrigerator up and change the leveling fee in o...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you f...