Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Don’t ask Aaron at the Riverhead store any questio

Product was fine

Reliable Standby Power

This Generac will provide uninterrupted power for my husband's medical equipment

Generac

Ordered a Generac generator through Lowe's because I thought it would be an easy process. Had a horrible experience with both Lowe's customer service and Colonial Generators, the installer of the generator. Should have purchased it through a local installer to avoid spending additional monies for repairs and aggravation and frustration in the process. Will no longer be shopping at Lowe's.

Be careful when using forklift.

Gouge in housing from forklift

Terrible overall experience

I have been in this process since 9/2022 (16 months total) and the only thing good I can say about the experience is the generator itself and the price (but looking back I think I got what I paid for?). Lowe's promised a 10 year warranty - that didn't happen. The installer A Plus Contractors from South Shore, KY is unreliable at best. It took them 3-4 service calls to get the inspections completed because they did not know what permits were needed. They could never figure out why I could not get...

Best thing I've ever bought for the house

Having our own well for water, when there's no power, there's no water. Have a portable Gen that can hook up to the house but that's a pain at 5am to take a shower. My wife works from home now and this generator with the transfer switch gives me the peace of mind that she doesn't have to go out and try to hook up the portable and get it started. We've had the generator installed for over a year, it's kicked on 5 times. With the coming ice and snow storm this weekend I'm definitely glad we have i...

Buyer Beware: 4 months later still not installed

I purchased a whole house backup generator and installation in early Sept 2023. Reluctantly I paid 100% upfront. It’s now Jan 8 2024 and the installation is not done. They already have my money and no one seems to care. Buyer beware!

Best Investment!

Installed and ready for anytime power goes out!

Yearly maintenance costs, $600.00 plus not mention

It is a little more noisy when running than i thought it was going to be.

The Generac is reputable, not Lowe’s personnel!

Lowe’s Dropped the Ball on installation AND communication!!!

Buy one

Lowes always shines!

Broken upon delivery - Customer has to pay 2500

This Generator arrived leaking with a main gasket (oil) leak, drained battery and ran rough. I contacted Generac and Lowes. Lowes insisted service was to be done by Generacs service department. Finally, my unit was repaired after months of back and fourth and yesterday I received an invoice for $2,575.89 for repairs to the unit (that the Generac service authorized dealer did ). Keep in mind this was a brand new unit, would not work and faulty from the start. reportedly the main seal/oil leak is ...

Be prepared.

The generac 24kw generator was delivered on the day I was told it would be. It will be installed in the next few days. The wife will be happy to not sit in the dark for 10-12 hours the way we recently did due to a bad storm. We have a well and when the power goes out we have no water.