Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator's reliability and instant performance during power outages, with most highlighting flawless operation powering air conditioners, stoves, and heating systems without interruption. The automatic transfer and shutdown features provide significant peace of mind, with many describing it as life-changing. Most appreciate the mobile app for real-time status updates and automated notifications. However, some report service delays, connectivity issues with WiFi or Bluetooth, and occasional warranty replacements. Despite these drawbacks, the vast majority consider it an excellent investment for home security.
Customer review summary generated by AI, including incentivized reviews.Jus bought unit , was very easy to pick-up , and set up unit . Very please with all personnel and product.
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Peace of mind dependability
Would RecommendHad it installed 2 months ago and it self tests weekly right on schedule as advertised
From generac.com
Reliable
Would RecommendTrouble free, and my local Generac dealer/installer of my unit, is very helpful.
From generac.com
Easily installed!
Been installed over a week working perfectly. No more worries about losing power again.
Verified Purchaser
Generac 22000 kw
Just had the electrician out today and waiting for his quote.
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Dead on arrival
1st unit would not work, and Generac would not stand behind the unit or repair it. The supplier had to replace at cost, and I had to eat the cost or try to repair the 1st one and the installation of the new one.
From generac.com
No complaints
Would RecommendTop of the line generator!
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Great Whole Home Generator for my house.
Would RecommendI purchased this one month ago and could not be happier. The installation went great. Generator runs like a clock every week for it’s week test.
From generac.com
Insurance policy for the future
Would RecommendI purchased this generator in July and the installation was completed in August. The installation was very professional. I would recommend One Way Electric in Phoenix for the installation.
From generac.com
THIS IS OUR 2ND GENERAC. WE'VE MOVED. THE NEW ONE IS NOT INSTALLED YET. THE PERSONAL STAFF AT MASSILLON MARKET PLACE WERE VERY GOOD FOR SETTING IP DELIVERY. THE TRUCK DRIVER. WAS ALSO VERY HELP FULL. LOOKING FORWARD TO GET IT INSTALED.
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
DIY'rs?...skip the inconvenience, don't wait!
Would RecommendReplaced name-brand, ng, 15kw mobile (shed/outside/stationary) machine w 26kw Generac. Unit was fine; not enough juice to carry both ac units @ same time. Generac resolved all issues: no going outside to start, easily carries full house load, can be run during storm, no periodic inspections during extended run times. Should've done this in the first place! Great machine w perfect financing (18 mo/no interest)!
From generac.com
Great unit and overall experience
Would RecommendOverall, I’m very pleased with this unit! Everything exceeded my expectations.
From generac.com
Delivery crew did an amazing job. Very friendly as well.
Junk wish I would’ve went with a different company
Would Not RecommendL I bought this generator less than a month ago and it broke down within the first month installer keeps canceling my appointments to figure out what’s wrong.
From generac.com
Thank you for sharing your experience. We're sorry to hear your generator experienced a problem so soon after purchase and that your service appointme... Read More
Poor Product
Would Not RecommendGenerator was installed and does not work. Installer is doing their part to troubleshoot. Extremely disappointed with the product, not the installer.
From generac.com
Thank you for sharing your experience. We're sorry to hear your generator was installed but is not operating as expected. We're glad to hear your inst... Read More
Thank you for sharing your experience. We’re sorry to hear that the first unit was not operational and that the resolution process led to additional c... Read More