Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator's reliability and instant performance during power outages, with most highlighting flawless operation powering air conditioners, stoves, and heating systems without interruption. The automatic transfer and shutdown features provide significant peace of mind, with many describing it as life-changing. Most appreciate the mobile app for real-time status updates and automated notifications. However, some report service delays, connectivity issues with WiFi or Bluetooth, and occasional warranty replacements. Despite these drawbacks, the vast majority consider it an excellent investment for home security.
Customer review summary generated by AI, including incentivized reviews.Good Peace of mind!
A very good / well made unit. Glad I bought this . A good peace of mind.
From generac.com
Trouble
Would Not RecommendSince I purchased this Generac, it has not ran longer than 10 minutes. The problem has still not been resolved.
From generac.com
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Have not had it installed yet. I can’t find a quick pad for it yet…I’m sure it’s going to be fine.
From Next Generation 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
My wife and I had this installed a month ago and are very happy we did!
From generac.com
Something is Wrong with it
I bought this a month ago and it’s still not working properly. It runs for 15 seconds and then shuts off. After five cycles of this it stops altogether. They are still trying to figure out the issue. I am happy to review again once it works properly.
From generac.com
Thank you for sharing your experience with us. We're sorry to hear about the issues you've experienced with your generator immediately after purchase ... Read More
Right out of the box!!!
I had installed Apr 22 2026 bad control panel finally working properly May 20 2026 a lot of money for a product to need repair right out of box. Not sure about its quality guess we’ll see
From generac.com
Fels goo to have
Would RecommendVery happy. Wayne was a great rep. Our installer was also great..
From generac.com
Keeps your beer cold during a power outage!!
Would RecommendGreat generator, great price, on time delivery.
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Looks nice. Not too loud.
Would RecommendLooks very nice. I bought it in February had it installed end of March. Only has ran once a week to cycle.
From generac.com
Disappointed Multi-Generator Customer
Generator delivered with poor communication device, poor dealer service/response, poor Generac support for Mobile link, and poor support for code clearing
From generac.com
Thank you for taking the time to share your experience. We are sorry to hear that your overall ownership experience did not meet expectations, especia... Read More
Knowing it’s there
Would RecommendWe bought this unit for the ease of having back up power
From generac.com
How fast it was delevered
Would RecommendI loved how easy it was to shop for this item and once I purchased it how fast it was delivered. The delivery charge was very reasonable and tracking was excellent. The driver contacted me when he was close per my request. I am very satisfied.
From Next Generation 18000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
top rated proudct
Would Recommendno instruction book
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Hello,
Thank you for reaching out. We’re sorry to hear that your product did not include the proper manuals.
Please note that t... Read More
Never without power
It works great. We are never without power and my wife could always charge her car.
From generac.com
We’re sorry to hear about your experience. A home standby generator should provide reliable, extended operation during an outage, so we understand how... Read More