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Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

4.0
237
Review
 4 out of 5
237 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for automatic activation, reliable power during outages, and exceptional durability—many report units running flawlessly for 15+ years. Most highlight peace of mind for homes with medical equipment or remote workers. However, a significant group reports installation coordination delays and frustration with warranty processes. Some note hardware issues including WiFi connectivity loss, voltage faults, and corrosion. Despite these drawbacks, most customers consider it a worthwhile investment for dependable backup power.

Customer review summary generated by AI, including incentivized reviews.
237 Customer Reviews

Very impressed.

Still in the process of installing the unit but everything is great so far.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracMarch 13, 2023

Generac

Great Product!

Would Recommend

It’s a good-looking piece of equipment! It appears to be strong and durable. The operability and functionality are relatively easy to understand.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracFebruary 20, 2023

Generac

Power Still Out

Would Not Recommend

After waiting for 1.5 years for delivery/installation and numerous reschedules with installation, We have had 2 power outages since installing this product and both times it did NOT turn on. The first time I managed to manually start it at 3 AM, but this time (2 AM in the freezing rain) it would not start. We even had the installers out after the first failure to work on it. I was assured they found the issue and fixed it. Well, we are without power again. Thanks Lowe's!!!

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracFebruary 1, 2023

Generac

Generator is Flawless,everything else, not so much

Would Recommend

Silly long process if you do not have a gas meter installed & live in an area covered by TECO Energy/People's Gas. I would advise you hold off on your Generac purchase once you have a meter. However, once the meter is in, the Generac install goes relatively easy. Make sure your project manager is committed to being your advocate as well as dealing with Lowes Corporate is less than a positive experience. Lightforce is the contractors they use to install in my area, and I wish that I had known...

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracDecember 1, 2022

Generac

Remember to do your maintenance!

Would Recommend

I really like the new GForce motor. They have haudraulic lifters instead of solid lifters. The non GForce with solid lifters need valve adj at first 50hrs. Overall great product. Remember to maintain you generator...oil, filters, plugs, test battery, clean batt term, test fuel pressure, upgrade firmware, check all electrical connections. Do this once a year you will always have a unit that runs whem you need it.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracOctober 31, 2022

Generac

I don't know. I haven' seen it.

I have not been contacted by anyone since I signed up for it. Where is it? I was told it would be a while and I am waiting. What is the holdup?

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracOctober 31, 2022

Generac

Be sure to meet all safety requirements.

Would Recommend

Great Product. Easy to install the product material that was provided with the generator was very clear and precise information. This is a first-class generator. This is something that the Queen Valley Fire Dept needed to provide a safe cool place for or elderly people to go to during power outages.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracOctober 31, 2022

Generac

Currently I have a +500lb lawn ornimate

Would Not Recommend

Not real happy with my Generac yet. Installed in May 2022 and had it active for about a month. Called Generac for instructions on how to take it offline for a month or more while out of town. When I returned and tried to bring it back online it was dead and required a new control board. Fortunately it was covered under warranty. Again wanted to take it offline to protect it while several house wiring changes took place and followed the service tech's instructions. Tried to bring it back online a...

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracOctober 13, 2022

Generac

Shop around for installer

Good unit, couldn't use Lowes installer, way to expensive

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracOctober 12, 2022

Generac