
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the reliable backup power and peace of mind these whole-house generators provide. Most highlight exceptional performance during outages, with units powering entire homes seamlessly for minutes to over a week. Reviewers consistently commend the quiet operation, comparing sound to a lawnmower, and appreciate the weekly self-test feature and Mobile Link app for remote monitoring. Installation is described as smooth and professional. A very small number report app connectivity issues or warranty concerns, but these are vastly outweighed by widespread satisfaction and trust in reliability.
Customer review summary generated by AI, including incentivized reviews.Get peace of mind
I bought this 1 year ago and I am very satisfied to
From generac.com
factory wiring problem
It worked fine for 4 outages but the last 2 it never started
From generac.com
Be careful when you select a company to install.
Would Not RecommendThe generator is ok but the permitting issues have not been resolved in two years. The city is threatening to fine me for not providing the necessary permits. Supercenter store was/is responsible to provide that information to the city
From generac.com
Thank you for sharing this feedback. We're sorry to hear about the ongoing permitting issues and the frustration this has caused. Permit coordination ... Read More
Peace of mind.
Purchased the unit at the end of May, unfortunately had not had the time to install and a huge storm came through the region. I had to purchase a portable unit. You can believe that the 10 kw is now installed and working properly.
From generac.com
It’s trouble free, and it does the job
Excellent machine, This is the second Generac we’ve purchased
From generac.com
We live in a rural area and have a pump on our well. When the power goes out, we have no power and no water. With the new Generac we don't have to worry.
From generac.com
Purchased October of 2024 and have been very satisfied. Best purchase we could have made. Our power is provided through a Co-Op and is out a lot. The Generac was a necessity for us.
From generac.com
Locked until registration thru wifi
WiFi difficulties! I would not recommend. Wish I would have done more research.
From generac.com
Thank you for sharing your experience. We're sorry to hear you've had trouble with your generator's Wi-Fi communication. Connectivity issues are often... Read More
easy to use and control
installed this unit a year ago and have had no problems at all
From generac.com
Defective Unit - not been replaced after 2 months
Would Not RecommendProduct is defective and was supposed to be completely replaced - Case # 80835212 has been escalated, and I was supposed to be contacted directly by Generac regarding the new unit replacement. No one has contacted me to date.
From generac.com
Thank you for bringing this to our attention, Mark. We're sorry to hear about your experience and understand how frustrating it is to be waiting for a... Read More
bought a year and a half ago and so fare its good it works when i need it
From generac.com
Works perfectly
I bought this 1 year ago and it works perfectly. Best investment I made.
From generac.com
Security
Would RecommendI live alone and earlier this summer we experienced a significant outage due to high winds and downed power lines in a large area of the city and county. I was without power for over 18 hours. Many were without power for multiple days. Summer isn't typically the season we experience large, extended outages. Those typically happen during the winter due to snow and ice. Our weather is changing. Although the expense of having a whole-home system installed in not to be dismissed, the security of kno...
From generac.com
Overall a good standby generator
overall a good standby generator. They could work on revising their upsell on notifications on generator going online. You currently only get that service for the first year. Then you have to pay for it. After $11K I think that should always be standard.
From generac.com
Thank you for your feedback. We're glad to hear you're overall satisfied with your standby generator. We understand your concerns regarding Mobile Lin... Read More
Runs the whole house
Would RecommendPurchased a month ago. Fortunately, unfortunately I have not had to use it other than the test once a week. I wish it did not have to be so loud when it runs.
From generac.com
We're sorry to hear about this experience. We understand how frustrating it is when your generator works reliably through several outages and then fai... Read More