Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is a reliable and well-performing product that provides efficient backup power during outages. Customers highlight features like automatic startup, remote monitoring, and seamless power transfer as key benefits. While most users express great satisfaction with the generator's smooth operation and ability to power their entire homes, a few have reported issues such as oil leaks and transfer switch malfunctions. Overall, the generator is considered an excellent investment that delivers valuable peace of mind for homeowners.
Customer review summary generated by AI, including incentivized reviews.This is the 2nd General I’ve owned I believe my issues are dealer related and total lack of support
From generac.com
We Got PREPARED!
After SoCal Edison left us without power for 19 days in 2024 and had surges that destroyed our switch panel and side-by-side refrigerator / freezer we updated to the new 10 KW unit with all electronic panel and surge system and new UPS for our computer system. We also added a whole house insurance program and a service / monitoring system / account for our generator. So far we are very happy with our choice to upgrade our system.
From generac.com
has never gon a year without not starting. it needs to be repaired constanly.
From generac.com
Thank you for sharing your experience. We’re sorry to hear that your generator has required frequent repairs and has not consistently started as expec...
Features and design
We purchased a month ago and are very happy with this purchase.
From generac.com
Love the generator the company that we got it from is not standing up to what they promised.
From generac.com
Perfect Performance
Would RecommendThis machine has performed flawlessly with multiple power outages, sometimes fro days
From generac.com
Stand by unit
Phenomenal product I highly recommend Generac looks great and performs great
From generac.com
It has started every time we needed it. That's why
Would RecommendI bought a 26KW 5/11/24 It has started for me at least 6 times we have lost power. Most times it was for 2 or 3 hours. Once about 8 hours.
From generac.com
Easy to use.
We are happy with our Generac. We have not needed it but feel prepared.
From generac.com
Works Great!
My 2nd unit…….. 1st one had motor trouble after about 8 years, but this one has better features and has been great so far….
From generac.com
Customer care when your product doesn’t work
Definitely not happy with this unit. Every part has been replaced from the initial setup and install
From generac.com
We’re sorry to hear about your experience and understand how frustrating it must be to have multiple components replaced without resolving the issue. ...
Easy Set up
Would RecommendI had a 5000 watt generator( 13 horse Briggs and Stratton ) I bought for Y2K and this is a huge upgrade for me and I only have to hook it up once this time. 😊. It’s always ready for me now. Thx. 😊
From generac.com
Mostly worry free
Replaced two years ago as the older one I had no replacement parts to repair!!!
From generac.com
Excellent product.
Would RecommendThis was the second Generac that I purchased and had installed at one of my homes. I have found the product to be reliable and trouble free.
From generac.com
I sleep well through storms!!
Had the unit put in June of 24 and have had no issues at all. The sense of security it provides is great.
From generac.com
We’re very sorry to hear this has been your experience, especially after owning multiple Generac products. We understand how frustrating this must fee...