
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the reliable backup power and peace of mind these whole-house generators provide. Most highlight exceptional performance during outages, with units powering entire homes seamlessly for minutes to over a week. Reviewers consistently commend the quiet operation, comparing sound to a lawnmower, and appreciate the weekly self-test feature and Mobile Link app for remote monitoring. Installation is described as smooth and professional. A very small number report app connectivity issues or warranty concerns, but these are vastly outweighed by widespread satisfaction and trust in reliability.
Customer review summary generated by AI, including incentivized reviews.The best thing since sliced bread!
Would RecommendI have had my standby generator for a little over one year. This past year has seen some very bad weather so the generator came in handy when I lost power 3 times. The unit started up quickly with no inconvenience. I would recommend a Generac generator to everyone.
From generac.com
Nice unit
Would RecommendOverall ,nice generator, have not needed to use it yet.
From generac.com
Dependable
Would RecommendWe have had a generac for 22 years And this is a replacement.
From generac.com
Was not what I expected
Would Not RecommendThe new generators are junk because they have too many sensors and computers in it where it won't start. My parents have the old Generac generator and they absolutely love it it's the new ones that are junk.
From generac.com
Should have tried a different brand
Purchashed in 2024, had a few outages through out the first year. At almost a year and 25 hours of run time, the engine begin to leak oil pretty good. Further inspection had 2 inches of oil in the air filter housings. Used the app to reach out for dealer, heard nothing back. Called dealer, they came out and did some testing, determined that engine was bad and needed replaced. Brand new, 25 hours and engine went bad. Dealer ordered new engine, took 2 weeks to arrive, and another week to install. ...
From generac.com
Thank you for sharing your experience. We're very sorry to hear about the issues you've encountered, especially with a generator that had only accumul... Read More
Works but has Several ERROR CODES
The generator works but I continuously get error messages. The installer has worked two separate times to troubleshoot these error codes and the source but has not received any support from Generac. Generac does not stand behind their product.
From generac.com
We're sorry to hear about your experience, and certainly understand your frustration given the repeated error codes after multiple service visits and ... Read More
Happy...except for app. And no annual service agreement
From generac.com
To Loud
To Loud!!more potential maintenance than I would Like.
From generac.com
We're sorry to hear that the noise level and maintenance requirements for your generator have not met your expectations. We understand that reliabilit... Read More
Home standby generator
Have had this unit for about two years no problems
From generac.com
I got a lemon
Would Not RecommendThis unit has not worked correctly since the initial start up. I am currently looking at a very expensive paperweight as the unit is inoperable at this time.
From generac.com
We're sorry to hear about your experience. We recommend having your generator installation inspected by a Generac authorized dealer for a professional... Read More
You are too picky
We purchased the unit last year Has worked well for us
From generac.com
Great product
Would RecommendJust had installed. Such peace of mind knowing it's there
From generac.com
Peace of mind
I bought this a month ago and it works automatically.
From generac.com
Great unit!!
Would RecommendOnce it was upgraded it has been exceptional. It has switched and operated three times over the year. Provides needed security.
From generac.com
goes on automatically when the power goes off
Would RecommendWe no longer have to worry about how long the power goes out which has been happening more often over the past 2 years with more trees falling on the power lines.
From generac.com
Many service and reliability issues with this unit for almost the full year I owned it
From generac.com
We're sorry to hear about your experience. Because you've noted repeated failures and ongoing reliability concerns, we recommend having the generator ... Read More
Enjoy the Reliability!
It has been working as planned for 2 years. We only had one issue with the transfer switch early on and the contractor fixed the issue the next day. We have had multiple power outages many lasting 4-6 hours. We are very pleased with our Generac. We are grateful we were able to afford it. Most of our neighbors cannot.
From generac.com
Can't miss with this unit
Perfect whole house unit to give you peace of mind in any power outage!
From generac.com
It’s been over a year and it has kicked in every time we have lost powet
From generac.com
We're sorry to hear that your generator has not met your expectations. Modern generators include advanced controls and monitoring features designed t... Read More