Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is a reliable and well-performing product that provides efficient backup power during outages. Customers highlight features like automatic startup, remote monitoring, and seamless power transfer as key benefits. While most users express great satisfaction with the generator's smooth operation and ability to power their entire homes, a few have reported issues such as oil leaks and transfer switch malfunctions. Overall, the generator is considered an excellent investment that delivers valuable peace of mind for homeowners.
Customer review summary generated by AI, including incentivized reviews.MobileLink is awesome.
I purchased this generator a month or so ago, and it has worked flawlessly since installation.
From generac.com
So far, so good!
Would RecommendI have had my generator for about six weeks so far. The installation was quickly and efficiently accomplished. The installation team answered all my questions and explained the operation of the unit. So far, the only experience I have with the unit is when it tests itself every week. I have yet to experience an actual power outage and run on my home on generator power alone.
From generac.com
Mobile link features
I’ve had my Generac for a month now. And we have had a couple of power outages and the generac kick right in just what’s needed. So far I am happy with purchase. Hopefully a year from now I’ll be able to add more of my experience.
From generac.com
Generator works fine - WiFi unreliable
The Wifi connection had to be replaced with a module that allowed for Ethernet connection cable. All customers I talked to tell me the same issue. The Wi-Fi will not connect and stay connected. When we have had shorter power outages, I would like the generator to wait at least 20-30 minutes before going back to Utility. It has to be much harder on the equipment going on and off too many times an hour. It has operated fine otherwise.
From generac.com
Bought this a month ago and so far I'm fairly satisfied. Have had a couple of problems with it and still haven't received in paper my paperwork for my 10 year warranty
From generac.com
very reliable but noisy
bought 2 years ago, run it for 83 total hours during different outages and i allways had power in seconds. regret not getting one sooner.
From generac.com
26kw install and testing
Instillation of our 26kw Generator went smoothly. We haven’t had to rely on it yet for any power outages, but it does fire up once a week as scheduled for testing.
From generac.com
Insurance against summer heat
We bought it a couple of months ago as insurance that we would not be cooking in the summer heat if we should have a blackout or rolling brown out.
From generac.com
Bad investment
Would Not RecommendVery unreliable product look at alternative product
From generac.com
took 8 months to have a working product
Would Not Recommendonly a bad comment generac should be ashamed what they did to me
From generac.com
We’re very sorry to hear about your experience and understand how frustrating it must have been to wait that long for a resolution. This is not the ex...
Willie Jackson
I bought this a couple months ago. Used it one time for a couple hours. It did just exactly as designed.
From generac.com
Great Features and Reliable
Would RecommendIt has been very reliable and we are very happy with our investment and equally happy with Genesis Electric install and assistance! If you've ever been without power for a prolonged period, you know how important it is to have a backup system, and especially important as you age for safety reasons.
From generac.com
Great back up power
Would RecommendHad a two hour power outage in the first month and the generator ran well.
From generac.com
Overall, a good generator
Reliable Generator, however WiFi connectivity seems to be an afterthought.
From generac.com
We hear the frustration in your feedback, and it's not something we take lightly. When a product doesn’t perform the way you expect, especially after ...