Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included

We brought our Generac in 2024 and don’t regret one bit.

Runs itself and takes care of itself!

We are very happy with the unit thus far. No complaints!

Complete system

Purchase & Installation just completed this week. The season for power failures is a month away. Friends and neighbors have been very satisfied with their units and are the reason for any selection of a 24KWH unit.

Generac fails this customer

Horrible product can't be trusted. Waiting for a 3rd generator install since Aug 3rd 2026. Both have failed mechanically and deemed not repairable by the techs. There is zero sense of urgency from Generac to install a 3rd unit as I am coming up to making my 2nd payment on a dead generator that is nothing but a $13,000 lawn ornament.

, difficult to install app

I bought this generator a year ago, a d if worked great until, unbeknownst to me , my solar contractors fried the control panel. When I had my contractor come out to fix it wasn't functioning. Not your fault. I "m fighting with them to psy for the repair. I just wish the app had given me some kind of notification that it wasn't working by email or phone. Again not your fault it wasn't working.

New 22kw With Transfer Switch

We have not had an outage yet, but I've tested the transfer functionality twice. Voltage and frequency are in spec. Be sure to watch your installer or you'll end up with something like ours if your brick is not standared. I don't like the TS not flat against the brick. See photos. I hate to wish for an ice storm this winter but.....

Lifesaver

I installed this in 2024 and it’s been through 3 big outages and performed flawlessly

It is a rather attractive device.

My unit was installed in July 2026. I am glad I made this decision and don't have to worry when/if the power goes out.

dont buy this!

This was installed almost a year ago and has yet to work despite 2 service calls. General should extend my warranty this is ridiculous!!!

Makes the neighbors jealous

A good unit. Once the leak was fixed My unit developed an oil leak shortly after installation Contacted Generac they sent a dealer mechanic out. I believe the oil leaks fixed. I gotta go out and check it.

Great product

Great product. Very happy with unit. Aaqwqqaaaaqqq

Looks and works great!

Very happy with our Generac generator. Provides peace of mind and for those days where the public utility leaves us short. Looks good and easy to use the app for status and system updates. I would highly recommend using a Generac authorized location for you generator

Generac

My 27Kw is only 2- years old no problems just. Continue having yearly service

Generac is the cadillac of home standby generators

I was finally able to have a Generac whole home standby generator installed and am glad that I did. I now feel that with this quality setup, I will be free from being at the mercy of power loss from storms and weather related issues from now on.

Generator not working

Had the generator installed and can’t get it to work ..

AprilSound_Generac22kW

2 years and has worked great since installed minor service annually