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Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included

4.7
3971
Review
 4.7 out of 5
3977 Reviews


96% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the reliable backup power and peace of mind these whole-house generators provide. Most highlight exceptional performance during outages, with units powering entire homes seamlessly for minutes to over a week. Reviewers consistently commend the quiet operation, comparing sound to a lawnmower, and appreciate the weekly self-test feature and Mobile Link app for remote monitoring. Installation is described as smooth and professional. A very small number report app connectivity issues or warranty concerns, but these are vastly outweighed by widespread satisfaction and trust in reliability.

Customer review summary generated by AI, including incentivized reviews.
3977 Customer Reviews

A luxury and necessity

Would Recommend

We have wanted a Generac for many years but kept procrastinating and then, because we are retired and have the money, we finally decided to take the plunge. Further, there were many people in the know who are forecasting more and longer outages in the near future. We did not want to live another moment when the power is out in the middle of January.

September 16, 2026

From generac.com

Lock on lid of generator did not quite line up - manufacturing issue...

September 15, 2026

From generac.com

Would Recommend

The passage of time will provide more experience to determine the wisdom of our decision.

September 15, 2026

From generac.com

Dependable system. Straight-forward installation.

Would Recommend

Purchased this system for peace of mind. I am so happy it is ready and waiting if there is an outage. I am a licensed Electrical contractor and purchased this system for my own home. I had no trouble getting the unit ready for operation.

September 15, 2026

From generac.com

Great features

Would Recommend

Generator works flawlessly. It cycles every week without fail and works just fine.

September 15, 2026

From generac.com

Satisfied

So far it works as advertised and I am satisfied with it.

September 15, 2026

From generac.com

Looks good, runs in standby mode

Would Recommend

Haven't used it yet. It has run for the once a week check.

September 15, 2026

From generac.com

Great Generator/ crappy nickel and dime after sale

Would Not Recommend

Generator works awesome. Having to purchase an additional $30 wiring harness to connect to my Solar Controller for remote operation and trying to constantly sell me an additional subscription to get at features on the app after Ive just spent thousands on the generator makes me furious. Great Generator, too bad the marketing /sales team ruined it. As an added irritation, they bombard you with constant emails, trying to sell you on a maintenance plan. Very irritating.

September 15, 2026

From generac.com

Response from Generac Support

Thank you for your feedback. We're glad to hear the generator itself is performing well, but we're sorry to hear aspects of the ownership experience h... Read More

Generac SupportSeptember 16, 2026

have had it for a year now works as expected have also got my brother to get one

September 14, 2026

From generac.com

This is our second year with our unit and it runs our house and barn when we loose power

September 14, 2026

From generac.com

Stop working in less than 40 hours of run time when needed 😞

September 13, 2026

From generac.com

Response from Generac Support

We’re sorry to hear your generator stopped working, especially when you needed it most. Our Product Assistant provides instant answers and step by ste... Read More

Generac SupportSeptember 14, 2026

Generac Won’t Replace This Lemon Unit!

Would Not Recommend

I had this unit installed in 2024 & have had nothing but problems with it. Finally after I complained enough Generac sent out another company to ‘fix’ the unit during the summer. It ran kind of ok, then today 9/11/26 it stopped & another over speed error showed on the app. This has been a long standing problem with this piece of junk & Generac apparently will not replace this lemon unit! Maybe they’ll do something when I get an attorney involved! I know some love their Generac & it appears I hav...

September 12, 2026

From generac.com

Response from Generac Support

We’re sorry to hear about the ongoing issues you've experienced with your generator. We understand how frustrating it can be when equipment does not p... Read More

Generac SupportSeptember 16, 2026

I bought this Sept. 2024, been looking for someone local to call to service it. Had no luck yet in finding someone.

September 12, 2026

From generac.com

It has worked as advertised in several outages in the first month.

September 12, 2026

From generac.com

Would Recommend

Have had it for almost 2 years. gives us peace of mind when it storms.

September 11, 2026

From generac.com