
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the reliable backup power and peace of mind these whole-house generators provide. Most highlight exceptional performance during outages, with units powering entire homes seamlessly for minutes to over a week. Reviewers consistently commend the quiet operation, comparing sound to a lawnmower, and appreciate the weekly self-test feature and Mobile Link app for remote monitoring. Installation is described as smooth and professional. A very small number report app connectivity issues or warranty concerns, but these are vastly outweighed by widespread satisfaction and trust in reliability.
Customer review summary generated by AI, including incentivized reviews.A luxury and necessity
Would RecommendWe have wanted a Generac for many years but kept procrastinating and then, because we are retired and have the money, we finally decided to take the plunge. Further, there were many people in the know who are forecasting more and longer outages in the near future. We did not want to live another moment when the power is out in the middle of January.
From generac.com
Lock on lid of generator did not quite line up - manufacturing issue...
From generac.com
The passage of time will provide more experience to determine the wisdom of our decision.
From generac.com
Dependable system. Straight-forward installation.
Would RecommendPurchased this system for peace of mind. I am so happy it is ready and waiting if there is an outage. I am a licensed Electrical contractor and purchased this system for my own home. I had no trouble getting the unit ready for operation.
From generac.com
Great features
Would RecommendGenerator works flawlessly. It cycles every week without fail and works just fine.
From generac.com
Satisfied
So far it works as advertised and I am satisfied with it.
From generac.com
Looks good, runs in standby mode
Would RecommendHaven't used it yet. It has run for the once a week check.
From generac.com
Great Generator/ crappy nickel and dime after sale
Would Not RecommendGenerator works awesome. Having to purchase an additional $30 wiring harness to connect to my Solar Controller for remote operation and trying to constantly sell me an additional subscription to get at features on the app after Ive just spent thousands on the generator makes me furious. Great Generator, too bad the marketing /sales team ruined it. As an added irritation, they bombard you with constant emails, trying to sell you on a maintenance plan. Very irritating.
From generac.com
have had it for a year now works as expected have also got my brother to get one
From generac.com
This is our second year with our unit and it runs our house and barn when we loose power
From generac.com
Stop working in less than 40 hours of run time when needed 😞
From generac.com
We’re sorry to hear your generator stopped working, especially when you needed it most. Our Product Assistant provides instant answers and step by ste... Read More
Generac Won’t Replace This Lemon Unit!
Would Not RecommendI had this unit installed in 2024 & have had nothing but problems with it. Finally after I complained enough Generac sent out another company to ‘fix’ the unit during the summer. It ran kind of ok, then today 9/11/26 it stopped & another over speed error showed on the app. This has been a long standing problem with this piece of junk & Generac apparently will not replace this lemon unit! Maybe they’ll do something when I get an attorney involved! I know some love their Generac & it appears I hav...
From generac.com
We’re sorry to hear about the ongoing issues you've experienced with your generator. We understand how frustrating it can be when equipment does not p... Read More
I bought this Sept. 2024, been looking for someone local to call to service it. Had no luck yet in finding someone.
From generac.com
It has worked as advertised in several outages in the first month.
From generac.com
Have had it for almost 2 years. gives us peace of mind when it storms.
From generac.com
Thank you for your feedback. We're glad to hear the generator itself is performing well, but we're sorry to hear aspects of the ownership experience h... Read More