Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 10000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the reliable backup power and peace of mind these whole-house generators provide. Most highlight exceptional performance during outages, with units powering entire homes seamlessly for minutes to over a week. Reviewers consistently commend the quiet operation, comparing sound to a lawnmower, and appreciate the weekly self-test feature and Mobile Link app for remote monitoring. Installation is described as smooth and professional. A very small number report app connectivity issues or warranty concerns, but these are vastly outweighed by widespread satisfaction and trust in reliability.
Customer review summary generated by AI, including incentivized reviews.Good Company.
Lives up to expectations. Consistent information on it's operational status.
From generac.com
Don't communicate.
I don't know why the generator cannot communicate.
From generac.com
reliability issues
I've owned this unit for almost a year. It's the new version and I have had numerous problems with it. Parts were changed and the unit is now operating properly. Service people were great. I feel like I'm part of the beta testing team. But I do like the generator design and now that the problems have been resolved (hopefully), I'm looking forward to a reliable future.
From generac.com
Thank you for sharing your experience. We're sorry to hear about the issues you encountered during your first year of ownership. While it's frustratin... Read More
Great features
We haven't had a chance to use it yet, so can't really give it a fair rating
From generac.com
Average unit
Would RecommendSet up took entirely too long. Too many back and forth to get it to connect
From generac.com
Peace of Mind
Purchased late July in case Hurricane Season ramps up.. This hasn’t happened, but I sleep better knowing our air conditioning will work in the event of a power outage.
From generac.com
Great decision
Would RecommendSo far, so good. No regrets about this major purchase. The power went out in the neighborhood last week and my power transition was flawless. I looked outside to determine what happened and realized the power was out.
From generac.com
We bought to give us peace of mind.... well worth it.
From generac.com
Good features
I bought a month ago so far is been good. More noise than I thought it would be.
From generac.com
It works!
Happy with it so far. Cranks up and powers my house when the power company lets me down.
From generac.com
No confidence
Would Not RecommendOn 2 occasions when I had a power outage the generator ran for about 2 hours and then shut off. I have no confidence that it won’t happen again.
From generac.com
We're sorry to hear about your negative experience. Generac home standby generators are designed to provide dependable backup power throughout an outa... Read More
I purchased a 22K Generac Home Standby generator in 6/26 and the unit has not worked properly from the beginning. It throws out warning codes each time it runs and attempts to fix it by Craig's Electric have not been successful. I would simply like the generator to run the way it is supposed to run.
From generac.com
We're sorry to hear about the issues you've experienced with your 22kW home standby generator. We understand how frustrating it is when a new unit doe... Read More
Sense of security with power outage(s)
We are approaching the one year mark and have scheduled maintenance in just one day. Very satisfied.
From generac.com
It only ran for 1 hour but I am glad I had 1 installed
From generac.com
Thank you for sharing your experience. We're sorry to hear you've had trouble with your generator's communication features. Connectivity issues are of... Read More