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Profile Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for GE Profile Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified

4.3
2443
Review
 4.3 out of 5
2443 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This high-quality, well-designed counter-depth refrigerator offers excellent storage and organization features. Customers praise its sleek, fingerprint-resistant exterior, bright interior LED lighting, adjustable shelving, and spacious layout that maximizes usable space. Many appreciate the internal water dispenser and ice maker. The refrigerator maintains consistent temperatures and keeps food fresh. Customers highlight the roomy compartments and thoughtful storage options. However, some report issues with the freezer drawer, water dispenser button, and noise level. Overall, this refrigerator receives very positive reviews for its attractive appearance, functional features, and efficient use of space.

Customer review summary generated by AI, including incentivized reviews.
2443 Customer Reviews

WORK

Would Recommend

STILL WORKING AFTER 24 HOURS YYYYYYYYYYYYYYYYYYYY

April 14, 2024

From geappliances.com

Efficient and Spacious

Would Recommend

5 star so far! Our LG was nothing but a nightmare. So glad to get this GE Profile! The layout is spacious with very efficient use of the door and internal space. The ice is in the freezer, the water dispenser is inside the fridge. The exterior has a nice clean look with out the water/ice dispenser. You also get more upper space this way! It feels very sturdy. The deli/meat/beverage drawer is on a metal slider, not your typical plastic fare that gets broke within the year.

April 9, 2024

From geappliances.com

Short life span

Would Not Recommend

I purchased my refrigerator just short of six years ago and now it's making the strangest noise. I purchased the additional protection 5-year plan from Lowes only to find out today that it runs concurrent with the manufacturers warranty. So when I thought I was purchasing an additional 5-year warranty, it was actually only 3 years. Now I'm on my own to pay for this to be diagnosed and hopefully fixed. I can't tell you how long I had my last refrigerator, with absolutely no problems, but it was...

April 7, 2024
Was this Review Helpful ?
Response from GE Answers

Oh my. We regret to hear that after 6 years your refrigerator is making a strange noise, especially with the confusion regarding the warranty. We do ... Read More

GE AnswersApril 8, 2024

GE_Appliances

New Fridge

Would Recommend

Love my new refrigerator! The size is perfect, and goes great with my new ovens.

April 3, 2024

From geappliances.com

Great features!

Would Recommend

I love the amount of room in the refrigerator and the flexibility it offers to configure the shelf to the contents. The freezer is roomy and the ice maker works great.

March 28, 2024

From geappliances.com

Response from GE_Appliances

We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.

GE_AppliancesApril 3, 2024

Very disappointed.

Would Not Recommend

I bought all new appliances for my new kitchen. Had a problem with the refrigelater. 1 year later, then my stove went my dishwasher very bad products. Would not recommend there should be a recall on these products.

March 23, 2024

From geappliances.com

Response from GE_Appliances

We will pass your feedback regarding your appliances along to our product team to review. As we continue to make improvements to future models, your c... Read More

GE_AppliancesMarch 25, 2024

Perfect Refrigerator

Would Recommend

Love GE Profile products. This new refrigerator is perfect size, more than enough room, quiet and with all the features and options we could ever want. Workmanship and finish perfect

March 22, 2024

From geappliances.com

Terrible design

Would Not Recommend

This model is crap. The interior water dispenser is so hard to press you have to use a knife or a screwdriver to press the button to get water. The doors are hard to close and swing back at you if you don't push them hard enough to close. I hate it and want to replace it.

March 17, 2024

From geappliances.com

Response from GE_Appliances

We can understand how frustrating it is when a new appliance doesn't meet your expectations. We are very sorry to hear you are unhappy with your purch... Read More

GE_AppliancesMarch 18, 2024

Very quiet

Would Recommend

Love the sleek look and bright lights inside. And it’s surprisingly quiet. Did a lot of researching and decided for the value, the Profile series was the best choice.

March 15, 2024

From geappliances.com

Response from GE_Appliances

We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.

GE_AppliancesMarch 22, 2024

Update GE with GE

Would Recommend

The GE Profile refrigerator just has that extra bit of class and durability feel to it. We opted for the in freezer ice maker and it would be nice if the ice was rotated or filled from the back as we take the oldest first and refresh the supply each time we take some out.

March 14, 2024

From geappliances.com

Great features, but.....

We love the convenience of the french door model. However the fridge failed and had to be replaced after 18 months.

March 13, 2024

From geappliances.com

Response from GE_Appliances

We are happy to hear that you we're able to get your refrigerator replaced. We're confident that the replacement will last you for many years to come.... Read More

GE_AppliancesMarch 14, 2024

Poor quality for the price.

Would Not Recommend

Poor quality. Multiple trips for tech to fix doors to shut properly. Had to order new parts for brand new refrigerator. Still working on fixing.

March 12, 2024

From geappliances.com

Response from GE_Appliances

We do see that you have a service appointment in place and are confident that our technician will be able to assist you.

GE_AppliancesMarch 14, 2024

Disappointed

Would Not Recommend

I am currently waiting for my 2nd replacement (3rd unit). The first broke down and spoiled the entire freezer and refrigerator worth of food. The second one has a freezer door issue doesn't close correctly and leaks out the side. Disappointed is an understatement.

March 9, 2024

From geappliances.com

Response from GE_Appliances

We are sorry to hear about your previous two refrigerators needing to be replaced. We're confident that this is something we can make right and we wil... Read More

GE_AppliancesMarch 11, 2024

Awful after barely 4 years of use!

Would Not Recommend

DO NOT BUY. We remodeled our kitchen in 2020. Summer 2020. We made the mistake of going with GE's Profile line of appliances. Fast forward to the present and our dishwasher is hanging on by thread and our fridge is now also falling apart. The inside of the fridge itself is the problem, one of the door shelfs straight up broke for no reason - while one on the other side is coming apart as well. The ice maker constantly gets too full, and then gets jammed all the time. it also hard to clean th...

March 7, 2024

From geappliances.com

Response from GE_Appliances

We'd like to help with your appliance refrigerator. If the ice maker gets full and the bucket is overflowing, please check this link: https://products... Read More

GE_AppliancesMarch 8, 2024

Great features

Would Recommend

Excellent product, good installation Reids is s local company and trustworthy

March 6, 2024

From geappliances.com

Inside Ice and Water gives a clean Look!

Would Recommend

Update to previous review; Everything works great on replacement refrigerator delivered yesterday, in time for a birthday celebration! Works as it should with plenty of ice, even after discarding first batch as directed! Guests raved about the sleek look of the doors. I went online and printed a few pages of the manual that explained different sounds the new appliance would make on startup. All is quiet now. Delivery team was excellent, they even made sure everything was level and doors ev...

March 3, 2024

From geappliances.com

Disappointed

Would Not Recommend

Broke a few days after we got it (water) is out, ice occasionally. Compressor is very noisy too. Should have bought a Bosch.

March 1, 2024

From geappliances.com

Response from GE_Appliances

We’d like to assist you with the noise levels on your refrigerator. We recommend taking a look at the article below for a list of normal noises associ... Read More

GE_AppliancesMarch 4, 2024

Handles are made of cheap platic and break

Would Not Recommend

Do NOT BUY! Handles are made or cheap plastic. They break after 3 years. Freezer handle broke first, then few month later right door handle broke. See pictures. These appliances are too expensive for this type of quality issues. This is the exterior, makes me wonder how is the inside critical components made?

February 29, 2024

From geappliances.com

Response from GE_Appliances

We'd like to help with you appliance. We took a look at your case and see that you are working with our team members to resolve this issue. We encoura... Read More

GE_AppliancesMarch 4, 2024

Handles are made of cheap plastic and they break.

"DO NOT BUY". Handles are made of cheap plastic and will break with normal standard use after 2 - 3 years. My freezer handle broke first and then few months later my fridge door handle. See pictures. There is an existing recall for this issue but off course my model is not included even thought it was bought 3 years ago. These appliances are way too expensive to expect this kind of issue.

February 29, 2024

From geappliances.com

Response from GE_Appliances

We're sorry about the handles on your refrigerator and we want to help. A member of our team will be reaching out to you via email to gather additiona... Read More

GE_AppliancesMarch 1, 2024

Review

We like the layout of shelves and drawers. Very similar to our previous GE Profile refrigerator, which was very reliable for over 12 years.

February 28, 2024

From geappliances.com