
Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.
Customer review summary generated by AI, including incentivized reviews.Garbage, don't waste your money
Would Not RecommendBought this trimmer 4/26, today is 8/6 and it has already been taken apart twice for problem solving issues. Still does not run correctly. Spend the money, get a Stihl.
Verified Purchaser
Horrible
Would Not RecommendWorst trimmer I’ve ever used, constantly shuts off, takes 10 plus pulls to start every time even if it was just in use, and the line loader doesn’t work well and takes forever to reload. I’ve reached out to their support email multiple times and never heard back from anyone. Dave your money and buy something different.
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Don't waste your money.
Would Not RecommendI bought this 05/24/25. Spend the extra money and buy another brand, the warranty is a joke. They sent me a list of certified technicians near me. What they don't tell you is if the tech says it isn't a defect you're on the hook for the service fee, usually $100. Tech said craftsman is horrible.
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I purchased this trimmer on 6/27/26 and it will not run. The warranty process is more aggravating than it's worth. Lowe's should just except returns. I don't recommend buying this product
Verified Purchaser
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Garbage
Would Not RecommendI will spend two hours weed whacking my yard in an hour and 40 minutes of that is clearing line jams or replacing line. I use the recommended line and maintain my equipment. This is just a garbage product.
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Bought this trimmer under a year ago
Would Not RecommendBought this trimmer under a year ago and basically it’s scrap. I took it to a reputable repair shop and the cost of getting it fixed is more than what I paid
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Didn't last 2 summers of lawn care
Would Not RecommendThis is my 2nd summer of use after purchasing this string trimmer. It failed about a month in to the mowing season. Do not purchase. Poorly made and not worth the price. You can get a much less expensive trimmer that will last just as long if not longer.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More