
Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.
Customer review summary generated by AI, including incentivized reviews.Craftman Brand
Would Not RecommendThe Craftman brand is just the name for these cheaply made products,
Unreliable tool..
Would Not RecommendI purchased this trimmer expecting a reliable tool, but unfortunately, it has completely failed after just two uses. The unit will start, but the moment I attempt to move the choke from position 1 to position 2 or 3, it immediately chokes out and dies. I have spent a significant amount of time trying to resolve this. I repeated the starting sequence dozens of times, drained and replaced the fuel, checked the air filter, and inspected the spark plug. Despite all of this troubleshooting on a pract...
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I used it four times and it stopped working; it's still under warranty, plus I bought Lowe’s warranty but no one is taking responsibility.
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A complete piece of garbage
Would Not RecommendI purchased this machine less than one year ago 10/18/2025. It was not used commercially and just as DYI. I used it less then 15 times and had to rebuild the carburetor at my cost. According to the technician that work on the machine the carburetor was clogged because the fuel filter had completely dissolved. I had been using pre-mixed gas for the duration of operation. When I went to put in a warranty claim they stated that the carburetor is a disposable item and not part of the manufactu...
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Easy to use
Quality product with easy to use features.
Verified Purchaser
Poorly engineered
Would Not RecommendIt seems as though I have to replace this same unit every two years. I made the mistake of buying into the attachments and now I'm stuck buying this junk. Next time it fails, I'm trashing the attachments and calling it a loss.
Verified Purchaser
Hello Tim the tool man and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTSMAN WS220... Read More

Great feautures.
I bought it a month ago and happy using it.
Verified Purchaser
Great item
Would RecommendI bought this to to replace my last craftsman I had for 9 years
Verified Purchaser
Worst Warranty / Product ever
Would Not RecommendDont ever buy this product ever. Lowes or craftsman have the worst warranty i used it one time! ONE! and tried it a second time after a month and of course, Lowes says that my warranty expired and Craftsman made me take it to a shop 1 hour away my house and they are still "working on it" for over 2 months now.
Verified PurchaserVerified Pro
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Work for one season then now doesn’t want to stay running or it will run for five minutes then shut off and doesn’t crank again.
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Purchased and used this product for barely over a year and it is NO GOOD! Should have lasted more than that time period.
Verified Purchaser
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Good Price
Would RecommendEasy to use. Cuts great
Verified Purchaser
Awesome
Would RecommendI bought this and I love it, easy to set up. Easy to use
Verified Purchaser
Poorly Built - Will Not Last - Don't Buy
Would Not RecommendOut of the box - it ran and performed fine. Reloading the trimmer line is easy and fast. Fast forward a couple of month, first it started sputtering, now it refuses to start. the primer bulb doesn't work rendering it worthless. Lowe's refuses to do anything to help. Craftsman just pointed me back to Lowes - Lowes directs me back to Craftsman. Do yourself a favor - get a better trimmer and/or pay for the additional warranty coverage - without it, neither Lowe's or Craftsman will help you and ...
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It gets the job done.
I finally decided to go back to a gas trimmer when my battery operated one died. This Craftsman does exactly what I need it to do & cuts through tall grass with ease. I do find that it's a bit heavy (for this old lady anyway).
Verified Purchaser
A little annoying to start, but works well
Verified Purchaser
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More