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WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

3.4
1561
Review
 3.4 out of 5
1561 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.

Customer review summary generated by AI, including incentivized reviews.
1561 Customer Reviews

Craftman Brand

Would Not Recommend

The Craftman brand is just the name for these cheaply made products,

October 2, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanOctober 2, 2026

Craftsman

Unreliable tool..

Would Not Recommend

I purchased this trimmer expecting a reliable tool, but unfortunately, it has completely failed after just two uses. The unit will start, but the moment I attempt to move the choke from position 1 to position 2 or 3, it immediately chokes out and dies. I have spent a significant amount of time trying to resolve this. I repeated the starting sequence dozens of times, drained and replaced the fuel, checked the air filter, and inspected the spark plug. Despite all of this troubleshooting on a pract...

October 1, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanOctober 2, 2026

Craftsman

Would Not Recommend

I used it four times and it stopped working; it's still under warranty, plus I bought Lowe’s warranty but no one is taking responsibility.

September 30, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 30, 2026

Craftsman

A complete piece of garbage

Would Not Recommend

I purchased this machine less than one year ago 10/18/2025. It was not used commercially and just as DYI. I used it less then 15 times and had to rebuild the carburetor at my cost. According to the technician that work on the machine the carburetor was clogged because the fuel filter had completely dissolved. I had been using pre-mixed gas for the duration of operation. When I went to put in a warranty claim they stated that the carburetor is a disposable item and not part of the manufactu...

September 28, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 30, 2026

Craftsman

Easy to use

Quality product with easy to use features.

September 27, 2026
Verified Purchaser
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Poorly engineered

Would Not Recommend

It seems as though I have to replace this same unit every two years. I made the mistake of buying into the attachments and now I'm stuck buying this junk. Next time it fails, I'm trashing the attachments and calling it a loss.

September 24, 2026
Verified Purchaser
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Response from Craftsman

Hello Tim the tool man and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTSMAN WS220... Read More

CraftsmanSeptember 24, 2026

Craftsman

Great feautures.

I bought it a month ago and happy using it.

September 23, 2026
Verified Purchaser
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Great item

Would Recommend

I bought this to to replace my last craftsman I had for 9 years

September 19, 2026
Verified Purchaser
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Worst Warranty / Product ever

Would Not Recommend

Dont ever buy this product ever. Lowes or craftsman have the worst warranty i used it one time! ONE! and tried it a second time after a month and of course, Lowes says that my warranty expired and Craftsman made me take it to a shop 1 hour away my house and they are still "working on it" for over 2 months now.

September 16, 2026
Verified PurchaserVerified Pro
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 18, 2026

Craftsman

Would Not Recommend

Work for one season then now doesn’t want to stay running or it will run for five minutes then shut off and doesn’t crank again.

September 16, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 16, 2026

Craftsman

Would Not Recommend

Purchased and used this product for barely over a year and it is NO GOOD! Should have lasted more than that time period.

September 15, 2026
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 16, 2026

Craftsman

Good Price

Would Recommend

Easy to use. Cuts great

September 15, 2026
Verified Purchaser
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Awesome

Would Recommend

I bought this and I love it, easy to set up. Easy to use

September 15, 2026
Verified Purchaser
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Poorly Built - Will Not Last - Don't Buy

Would Not Recommend

Out of the box - it ran and performed fine. Reloading the trimmer line is easy and fast. Fast forward a couple of month, first it started sputtering, now it refuses to start. the primer bulb doesn't work rendering it worthless. Lowe's refuses to do anything to help. Craftsman just pointed me back to Lowes - Lowes directs me back to Craftsman. Do yourself a favor - get a better trimmer and/or pay for the additional warranty coverage - without it, neither Lowe's or Craftsman will help you and ...

September 14, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 15, 2026

Craftsman

It gets the job done.

I finally decided to go back to a gas trimmer when my battery operated one died. This Craftsman does exactly what I need it to do & cuts through tall grass with ease. I do find that it's a bit heavy (for this old lady anyway).

September 14, 2026
Verified Purchaser
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Would Recommend

A little annoying to start, but works well

September 13, 2026
Verified Purchaser
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