
Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.
Customer review summary generated by AI, including incentivized reviews.Broke
Would Not Recommend3 months old. Throttle wont work. Under warranty so I’ll return it.
Easy to start and use
Verified Purchaser
Engine not as strong as I thought it would be. Not meant for large yards.
Verified Purchaser
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

Not like the old Craftsman Products
Would Not RecommendDo not waste your money. I bought it yesterday used it for less than 30 minutes, it has no power, and the plastic covers on the motor got so hot it burned my arm. Returned it this morning. So disappointed, craftsman used to be a great product that lasts a long time.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

Not worth the money
Would Not RecommendThese weed eaters are the hardest thing in the world to start. Im very sick of mine already. Prior to buying this one I had already owned a Husqvarna 330LK. There's a huge difference in the brand. Spend the extra and buy a Husqvarna or Stihl.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

Durability is non-existent
This is my 3rd...... Let me repeat that, this is my 3rd WS2200. Every single one of them has broken. First one the clutch went out of after 3 uses. Replaced it hassle free..... Then it quit starting a few months later. I bought another one 2025, it quit starting after about 3 uses. got another one end of the season. I've had terrible luck with them. The price point is great, just the durability unfortunately isn't there.
Verified Pro
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Absolutely love
Would RecommendGreat tool
Verified Purchaser
Good for 8 months to a year. And finding replacement parts is a joke.
Hi Jamieg. We're sorry to hear you are experiencing issues with your trimmer and that replacement parts have been difficult to obtain. We want to... Read More

[This review was collected as part of a promotion.] So listen, I brought the product secondhand off of marketplace. It has ran well despite complicated starting instructions. (I have learned that the number two spot is just a suggestion after a couple of pulls. Do not try and hold it for 30 seconds. It’s just not gonna happen. Just move it to three after 2 to 5 pulls on number two ,and then hold the throttle down for 30 seconds.) anyway the trimmer head is the real issue. I have owned mine for ...
From craftsman.com
Hello. Thank you for your feedback on the CMXGTAMDSS25 Trimmer. Your feedback is valuable as we take into consideration every piece of feedback that w... Read More
Junk
Would Not RecommendSave your money and buy something else. From day one hard to start. I finally have given up on it and threw it where it belongs. In the trash. I will never buy another craftsman.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

Craftsman gas powered weed tried go
Would Not RecommendI purchased the craftsman gas powered weedeater a year ago. It ran great for about six uses now it will not start and once it starts it will not stay running. I contacted Lowes. They told me to contact Craftsman who told me to contact Lowe’s. I’m getting the runaround from Lowes, which is not been a case in the past. Try to speak with the manager numerous times they never pick up the phone or return calls. This is the Lowes at Edgewood in Atlanta, Georgia.
We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More