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WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

3.4
1563
Review
 3.4 out of 5
1563 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.

Customer review summary generated by AI, including incentivized reviews.
1563 Customer Reviews

Broke

Would Not Recommend

3 months old. Throttle wont work. Under warranty so I’ll return it.

September 2, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 2, 2026

Craftsman

Easy to start and use

September 1, 2026
Verified Purchaser
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Would Not Recommend

Engine not as strong as I thought it would be. Not meant for large yards.

August 30, 2026
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanSeptember 3, 2026

Craftsman

Not like the old Craftsman Products

Would Not Recommend

Do not waste your money. I bought it yesterday used it for less than 30 minutes, it has no power, and the plastic covers on the motor got so hot it burned my arm. Returned it this morning. So disappointed, craftsman used to be a great product that lasts a long time.

August 29, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 31, 2026

Craftsman

Not worth the money

Would Not Recommend

These weed eaters are the hardest thing in the world to start. Im very sick of mine already. Prior to buying this one I had already owned a Husqvarna 330LK. There's a huge difference in the brand. Spend the extra and buy a Husqvarna or Stihl.

August 29, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 31, 2026

Craftsman

Durability is non-existent

This is my 3rd...... Let me repeat that, this is my 3rd WS2200. Every single one of them has broken. First one the clutch went out of after 3 uses. Replaced it hassle free..... Then it quit starting a few months later. I bought another one 2025, it quit starting after about 3 uses. got another one end of the season. I've had terrible luck with them. The price point is great, just the durability unfortunately isn't there.

August 26, 2026
Verified Pro
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 27, 2026

Craftsman

Absolutely love

Would Recommend

Great tool

August 26, 2026
Verified Purchaser
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Would Not Recommend

Good for 8 months to a year. And finding replacement parts is a joke.

August 25, 2026
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Response from Craftsman

Hi Jamieg. We're sorry to hear you are experiencing issues with your trimmer and that replacement parts have been difficult to obtain. We want to... Read More

CraftsmanAugust 26, 2026

Craftsman

Would Not Recommend

[This review was collected as part of a promotion.] So listen, I brought the product secondhand off of marketplace. It has ran well despite complicated starting instructions. (I have learned that the number two spot is just a suggestion after a couple of pulls. Do not try and hold it for 30 seconds. It’s just not gonna happen. Just move it to three after 2 to 5 pulls on number two ,and then hold the throttle down for 30 seconds.) anyway the trimmer head is the real issue. I have owned mine for ...

August 24, 2026

From craftsman.com

Response from Craftsman

Hello. Thank you for your feedback on the CMXGTAMDSS25 Trimmer. Your feedback is valuable as we take into consideration every piece of feedback that w... Read More

CraftsmanAugust 25, 2026

Junk

Would Not Recommend

Save your money and buy something else. From day one hard to start. I finally have given up on it and threw it where it belongs. In the trash. I will never buy another craftsman.

August 23, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 24, 2026

Craftsman

Craftsman gas powered weed tried go

Would Not Recommend

I purchased the craftsman gas powered weedeater a year ago. It ran great for about six uses now it will not start and once it starts it will not stay running. I contacted Lowes. They told me to contact Craftsman who told me to contact Lowe’s. I’m getting the runaround from Lowes, which is not been a case in the past. Try to speak with the manager numerous times they never pick up the phone or return calls. This is the Lowes at Edgewood in Atlanta, Georgia.

August 20, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 24, 2026

Craftsman