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WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

Ratings & Reviews for CRAFTSMAN WS2200 25-cc 2-cycle 17-in Straight Shaft Attachment Capable Gas String Trimmer

3.4
1567
Review
 3.4 out of 5
1567 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are divided on this trimmer. Many praise its lightweight design, easy operation, and value for the price, noting it works well for residential use when functioning properly. However, a large portion report serious durability concerns, with units failing prematurely—stopping after months or refusing to start. Common complaints include difficult string replacement, shaft issues, and overall cheap build quality. Despite strong positives on usability and affordability, reliability problems significantly undermine customer satisfaction and loyalty.

Customer review summary generated by AI, including incentivized reviews.
1567 Customer Reviews

The worst brand ever. And Lowes you should care

Would Not Recommend

Got it, used it once. Tried to used it again and the engine was running great but the bottom part wasn’t moving and I could here a metallic noice. Brought it back to get it replaced at Lowe’s and they told me that I need to contact Craftman for a warranty repair because i bought it two months ago! What in the world??? I mean this weed trimmer is not something that you use every day right? So I contacted Craftman and they require me to bring it to an authorized dealer!! The closest to my house is...

July 28, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanAugust 3, 2026

Craftsman

Will Fail at Any Moment

Would Not Recommend

I've had mine for 3 years. No issues. Started using is this season and it's horrible. Had trouble starting it. Changed out the carburetor and worked great for two grass trimmings. It would only run for 5 to 10 minutes and die. Can't restart. New fuel mixture, new carb and gas lines, everything cleaned out and still dies. Cleaned out the muffler and spark arrestor and still doesn't run for more than 10 minutes. I have the trimmer and bought the edger attachment as well. All useless now. Do not bu...

July 25, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanJuly 27, 2026

Craftsman

It's junk. too small, no power

Would Not Recommend

I'm 6' tall. I had to bend over to use it. There's no power. The motor was struggling on only small weeds. Very jerky. It's such a teeny gas tank. The trimmer bump head is difficult at best to use.

July 24, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanJuly 27, 2026

Craftsman

Craftsman weed eater

Would Not Recommend

Takes 7 times of pulling string to start terrible.

July 24, 2026
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Response from Craftsman

Hello Andi, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and... Read More

CraftsmanJuly 24, 2026

Craftsman

Engine blew

Would Not Recommend

The engine blew up the piston arm was bent and the block itself has parts of it destroyed it completely just feel apart it failed a little over just a year sense I bought it

July 23, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanJuly 27, 2026

Craftsman

Horrible product.

Would Not Recommend

Don’t turn it off once you’ve already had it running. God forbid. You won’t be able to start it up again. The trimmer head is horribly designed also. The manual isn’t clear enough to reassemble if need be. Very low quality product and I am insanely disappointed in myself for getting the cheaper product. I thought a simple two stroke would be hard to mess up but craftsman sure have. I want my money back but that’s far fetched given Lowe’s horrible approach to these situations.

July 22, 2026
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Response from Craftsman

Hello, Ethan. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTSMAN WS2200 25-cc 2-cyc... Read More

CraftsmanJuly 22, 2026

Craftsman

Poor Quality

Would Not Recommend

After 7 months of use my weed eater started running rough and dieing after it warmed up. Still ran intermittently for another month or so, now it won't stay running or restart. Tried contacting Craftsman for warranty and was passed to another company that I cannot get to return my emails. Ended up having to buy another weed eater even though mine is still under "warranty." Poor quality and poor service, I'll avoid Craftsman in the future.

July 21, 2026
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanJuly 21, 2026

Craftsman

Last about two years

Would Not Recommend

These are trash and last about two years, just long enough for warranty to expire. Only reason I just bought another one is because I have several attachments that won't fit anything else -_-

July 21, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup... Read More

CraftsmanJuly 21, 2026

Craftsman