
Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.
Customer review summary generated by AI, including incentivized reviews.Pixma MG3620 Great Buy/Quality
Would RecommendBest little footprint multi-function printer for the money. Excellent color and black & white copies
From canon.com
Great!
Would RecommendI bought this about a week ago, the documents I've printed have come out very crisp and clear. I'm very happy I bought it - excellent purchase. My one issue is that I'm unable to prinyt wirelessly but that, I'm sure is an issue with my router and not the printer.
From canon.com
Junk!!
Would Not Recommend1x and only 1x did this printer work on wifi.. after numerous times of do this and do that I've come to the conclusion this printer is a complete waste of money !!!
From canon.com
What Printer?
My Canon printer is on backorder, and I got this email to review it. I would if I had it! But, they would not give me a time frame even when I called.
From canon.com
Don't waste your money
Would Not RecommendWorked the first day. Then never connected to the network again. Followed all the instructions and "how-to" videos. Nothing.
From canon.com
difficult to install...
Would Not Recommendreplaced exact same model. very time consuming. had to buy new ink cartridges.
From canon.com
Working like it should.
Would RecommendSo far, so good. Like that it automatically prints double sided. Not hard to setup.
From canon.com
Can't ever connect
Just a frustrating hunk of garbage that will never print anything for you
From canon.com
Can't find it
Would Not RecommendEvery time I need to print I have to stand on my head, spin around three times, change my sock, uninstall the printer, turn it off, jump 4 times, clap once, download the driver, turn it on, beg it to connect, load the driver and try again. Now I can't get it to connect at all. I paid $100 for this useless thing.
From canon.com
Not Truly Wireless
Would Not RecommendYou can not call a printer wireless if you have to schlepp across the house to physically turn the printer on when you need to print. The annoying thing times itself out and turns itself off. Furthermore, when having to physically turn the printer on recharges the ink each and every time, this 'wireless printer' becomes nothing more than a cash cow for Canon to sell more ink. Print quality is not good enough to justify this major inconvenience and consumer 'gotcha' design. Shame!
From canon.com
Buyer beware
Would Not RecommendI have had the unfortunate luck of being the owner of not 1 but 2 Canon Pixma Printers one the mg3620 the other a mg5620... And in 4 years I have never, not one single time been able to print without some huge production...These are the worst printing products available that I have come across, not only are the machines expensive… but the ink is ridiculously expensive as well. I can promise you, without any shadow of doubt, I will never own another Canon pixma printer or most likely any other Ca...
From canon.com
Unusable device
Would Not RecommendInk for this printer cannot be purchased in Hong Kong or shipped from the US to Hong Kong, so the device is useless for me.
From canon.com
VERY USER-FRIENDLY!!!!!
Would RecommendAlthough I'm somewhat tech-challenged, I've found Canon printers (I previously owned/used for over five years a PIXMA MG3120) relatively simple to operate throughout AND quite durable!!!!!
From canon.com
Nice printer
Would RecommendGreat bang for the buck. Setup was easy. Installing the app prior to setup made internet connection a breeze.
From canon.com
Horrible drivers, instructions and system
Would Not RecommendI bought this and never used the scan feature until 2 years later, now I find how horrible and badly engineered product it is. Canon doesn't look like do any testing on their equipment. Had good canon before this one broke after 3 years now this one useless from beginning too late to return going to eletronics recycle place. Never Canon again. Cannot scan, tech support no idea about what to do to make work GREAT!
From canon.com
Abysmal
Would Not RecommendWifi set up instructions are terrible. Link and QR code don't work and any other instructions are unclear. Once I was finally installing the right software it failed. It prints using a USB but I will never get back the 2 infuriating hours I spent trying to set this piece of crap up. Would give it zero stars if I could.
From canon.com
Great product!
Would RecommendThis printer works so well! I can sit in the living room and send things to my printer to print. It only has 2 ink cartridges so that is so much better than messing with a bunch of them. It will print double sided and the color is crisp! Great unit!
From canon.com
Good for college/grad students
Would RecommendGot this printer probably in 2016 during college when I needed to print 20+ pages of readings/notes/etc. a week and continue to use it now in law school. Pros: Pretty cheap, haven't had any issues with bleeding/skipping, it's compact, and I've found it very durable. The scanner works well and you're able to control the formatting/edit from canon's scan utility. Cons: unjamming it is a bit of a wrestling match. The ink is also expensive in comparison to the printer. No display, so when it does ha...
From canon.com
Easy to use and set up
Would RecommendI have an older version of this and with all the printers that I've worked with personally and professionally, we choose another one for our second office.
From canon.com
Same issues
Would Not RecommendIt was an excellent printer when I first brought 7/22/2017. This month 10/2020 changed the cartilage, the printer no longer prints clear. When I print all images are ghostly and smudged. I deep clean, performed alignment with poor results. I even replaced the new ink tank and installed a new black ink tank, did the maintenance procedures and same results (ghostly images and smudges. This is my third canon printer. I am done buying Canons printer. All three printers I owned stop functionin...
From canon.com