Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
814
Review
 4.2 out of 5
814 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Cafe refrigerator offers a sleek, modern design with convenient features like auto-fill water, backlit shelves, and a versatile middle drawer. Customers appreciate the quiet operation, spacious interior, and adjustable shelves. However, some have reported issues with the ice maker and freezer, such as thawing food and noisy operation. While the majority of customers are satisfied with the product's quality and functionality, a small number have encountered reliability problems.

Customer review summary generated by AI, including incentivized reviews.
814 Customer Reviews

Never ending problem

Would Not Recommend

The freezer of our GE Cafe refrigerator has stopped working 5 times, resulting in hundreds in lost food. GE replaced the fridge once but the same issue continues to happen with the 2nd fridge, GE has replaced parts and the freezer works for a while, and then it goes out again. We have an expensive fridge with a freezer we’ve stopped using because we can’t trust it, but the $300 garage fridge we had to buy has been incredibly reliable.

Was this Review Helpful ?
Response from Cafe Appliances

We are so sorry that you've had these issues with your refrigerator. This isn't the ownership we want for you and truly apologize for your in... Read More

Cafe AppliancesJanuary 31, 2025

cafe_appliances

Price guarantee impossible to apply

Lowe’s advertised price was reduced by more than $400 by the time the refrigerator was delivered. Requested price adjustment was denied reason given was item is rebated. The rebate shown applies to quantity purchases and does not apply to individual item purchase. No rebate is applied. Item is also available from competitor for lower price, match was not honored.

Was this Review Helpful ?
Response from Cafe Appliances

We appreciate your purchase and recommend reaching out to Lowes Customer Service at 1-800-445-6937 or text 84109.

Cafe AppliancesJanuary 31, 2025

cafe_appliances

GE CAFE Counter Depth

Would Recommend

This refrigerator exceeded my expectations. I had to replace my counter depth 17 Year old GE Cafe French door refrigerator and my husband thought it would be nice to have the ice and water on the door. When I realized how there was NO door space with ice and water on the door, I canceled my order and decided to go with this one. I was so surprised how large the inside was and I love the water pitcher feature inside!! Super happy!

Was this Review Helpful ?
Response from Cafe Appliances

We’re so glad to hear you’re happy with your new refrigerator, and particularly appreciate the capacity and pitcher! We truly appreciate your loyalty... Read More

Cafe AppliancesFebruary 5, 2025

cafe_appliances

Nice Looking Refrigerator

I just received our refrigerator after having to return the initial one delivered for damage to the front door. We have found scratches in a couple of areas in the inside we weren't aware of until we were assembling the refrigerator. We've only had it a couple of days so I can't comment on the function but overall a nice refrigerator.

Was this Review Helpful ?
Was this Review Helpful ?
Response from Cafe Appliances

We are so pleased to know that you are loving it, and you've received First Class Service. This is exactly what we want to hear! Thanks so much ... Read More

Cafe AppliancesFebruary 5, 2025

cafe_appliances

Beautiful!

Would Recommend

Purchased as a gift for my momma. She is in love. It is a beautiful and solid asset to her kitchen.

Was this Review Helpful ?
Response from Cafe Appliances

This is a beautiful refrigerator, and we are so thrilled to hear your mom is loving it! This is such a nice thoughtful gift, and we are sure your mom... Read More

Cafe AppliancesFebruary 5, 2025

cafe_appliances

Skilled delivery team! Installed seamlessly!

One word to describe this product! Fabulous!

Was this Review Helpful ?

Excellent choice

Love this refrigerator!! So much better than a side by side! Food is easier to get to. Things don’t get lost in my he back

Was this Review Helpful ?

Not working

Would Not Recommend

Had to have the refrigerator repaired before it would work

Was this Review Helpful ?
Response from Cafe Appliances

We are sorry to hear your refrigerator wasn't working when it arrived. We can understand how upsetting this was for you and your family and apolo... Read More

Cafe AppliancesDecember 26, 2024

cafe_appliances

Beautiful Fridge

Would Recommend

Just like the demo unit! We're happy with the installation and how smooth it was.

Was this Review Helpful ?

Love everything but the ice dispenser

Would Recommend

Roomy, middle drawer can be a freezer or fridge, but ice dispenser is too slow and gets stuck occasionally

Was this Review Helpful ?
Was this Review Helpful ?
Was this Review Helpful ?

Do not buy from Lowe’s

Would Not Recommend

Horrible and Lowe’s is the worst. The product is cheap and Lowe’s is the absolute worst store. Horrible customer service and follow up. Do not recomend.

Was this Review Helpful ?
Response from Cafe Appliances

To best address your concern, please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. They can either ad... Read More

Cafe AppliancesDecember 2, 2024

cafe_appliances

So far so great!

Great service. Great delivery. So far, product works as expected. Beautiful fridge with some useful features such as autofill

Was this Review Helpful ?

Measure height from top of door for fit.

Would Recommend

It’s a beautiful appliance. I love the versatile middle shelf. There was a handle screw missing so waiting on replacement.

Was this Review Helpful ?
Response from Cafe Appliances

If you have any questions about the arrival of the missing screw, please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for fu... Read More

Cafe AppliancesOctober 30, 2024

cafe_appliances