
Ratings & Reviews for Cafe Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a sleek and modern design with a spacious interior, bright LED lighting, and efficient storage features. Customers are generally pleased with its counter-depth size, providing ample capacity without taking up too much kitchen space. The refrigerator cools effectively and maintains consistent temperatures. The internal water dispenser and ice maker are viewed as convenient features, and the adjustable shelving and door storage allow for customizable organization. However, some customers have experienced issues with noisy operation, problems with the water line freezing, and quality control concerns. Overall, the refrigerator offers an attractive, functional design with good storage capacity, though a small subset of customers have encountered reliability or usability problems.
Customer review summary generated by AI, including incentivized reviews.Worst product ever!!
Worst fridge ever i lost so my food, had to replace freezer seal 2x and food thaws and fridge gets cold after 6 years going in trash!! So disappointed
From cafeappliances.com
Compressor died within 9 weeks of purchase
Would Not Recommend[This review was collected as part of a promotion.] Chose this for the service network of GE appliance but everything was slow from getting parts to updating my repairs status. We are now on the second compressor which still does not work. Am trying to contact Bodewell but can only do so online. Did not follow up after the repair to see if it took which it didn’t. Very disappointed. Will request w new unit and hopefully we just had a lemon and can move on.
From cafeappliances.com
We're sorry to hear about the issue with your compressor and your unit not cooling. For the best assistance, we recommend contacting our Bodewell serv... Read More
Could use design improvement on water dispenser
Would RecommendThis review doesn’t need this much detail. Keep it simple
From cafeappliances.com
Very Nice
Would RecommendWe love the look and storage capacity for smaller refrigerator. The only minor issue is that the ice maker is relatively slow to replenish ice and the ice container is not very large so running out quickly is a real possibility.
From Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Most Expensive/Worst Refrigerator Ever....
Would Not RecommendThere's a part of me that's so sad seeing so many people love this fridge. I loved it too, until it started failing. We bought it in 2018, and almost immediately started having trouble with it. The water hose was leaking (which was an especially hard blow because it was replacing a fridge that leaked). We've paid over the years to update the warranty and have had 4 service calls in those years, only some of which were covered by the warranty. I've probably spent 800-1000$ servicing this refr...
We want to help you with your unit. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online ... Read More

Over rated.
Would Not RecommendNice to look at…….beyond that would prefer another model.
From cafeappliances.com
We are happy that you are enjoying the appearance of this refrigerator. This beautiful refrigerator includes an internal water dispenser that we think... Read More
Left door mechanism needs a redesign.
Unit looks and runs quietly. The only issue is the horrible design for opening the left door. Very stiff to pull open and push close as well as loud. Very annoying.
From cafeappliances.com
Not Recommended
Would Not RecommendSmall, loud, and rolls back and forth when I pull the freezer door sometimes. This is the worst fridge I’ve owned. It’s lacking in quality. The water tastes strange even after using an authentic filter, which hasn’t been exhausted.
From cafeappliances.com
We are happy to provide guidance with this refrigerator. The adjustable legs at the front corners of the refrigerator will need to be set so the refri... Read More
GE makes great fridge
I would like to see the inside to be a little deeper. I think the drawers for vegetable are too small and overall storage for leftovers and larger milk, juice containers is too small. The shelves in the drawers are wonderful and have a lot of space but for a family of 5 with 3 teenage boys, we need more overall space. Also the alarm goes off so quickly. If you need to clean or organize the fridge it seems like the alarm rings in 30 seconds.
From cafeappliances.com
New fridge
Overall, very pleased. Shelving a bit confusing at first.
From cafeappliances.com
Beautiful design
Would RecommendThe fridge aesthetics is stunning. Truly beautiful. The cheap plastic on the interior is another story. The mark up on all refrigerators world wide by all companies must be astronomical because they truly haven't changed much in 60 years. The space inside the fridge is minimal. our old fridge/freezer held 2-3x the amount The roll out tray for our freezer came broken. They HAVE SENT 3 but the problem is the piece shows up scuffed or broken because they are too cheap to wrap the vulnerable par...
From cafeappliances.com
We’re glad to hear you appreciate the appearance of your refrigerator. Our products are designed with durability in mind, and we use high-quality mate... Read More
Regrettable Purchase
I find the water spigot of special concern. It is difficult to push and only works if it is pushed on the right side of the rubber button, cuts off all the time, acts like it might have a twisted tube in that the flow is minimal. The doors are a problem too: hard to close,
From cafeappliances.com
Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repa... Read More
Terrible quality, doors hard to close
Would Not RecommendTerrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.
If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed... Read More

Fridge not up to Cafe Series standards.
Would Not RecommendI bought the Cafe Series fridge, stove and dishwasher. Love the dishwasher and stove, hate the fridge. It has low capacity. The fridge doors don’t open all the way, to 180°. They are hard to pull and you must open both doors to take out anything not on the door ahelves. The temp control (I have a thermometer) keeps it at 31°, no matter the setting. The freezer is small.
From cafeappliances.com
We appreciate your choosing our appliances for your home, and we’re glad to hear you’re happy with the dishwasher and stove. We’d like to address the ... Read More
Manufacturing defects
Poor quality construction, unit has exposed refrigerator upper door hinges. Freezer door track wheel is just barely on it's track. Unacceptable for a high end appliance.
From cafeappliances.com
We'd like to assist with the freezer drawer not staying on track and share some information about the hinges. The hinges being visible toward the top ... Read More
Could be Better
Would Not RecommendLooks great and runs fine. However, It vibrates and makes loud noises. It vibrates that it causes glassware in the fridge to make noise. It also makes loud noises when cooling and pumping water.
From cafeappliances.com
We'd like to assist with the sound level of your refrigerator. Newer refrigerators sound different from older ones. Modern refrigerators have more fea... Read More
Issues with temperatures
Would Not RecommendFrom cafeappliances.com
We are sorry to hear that the cooling performance of your refrigerator isn't operating properly. We see that a service appointment has been scheduled ... Read More
Poor quality for Price
Would Not RecommendCreates so much condensation that food goes bad quickly. Have owned GE profile appliances was thinking the quality would be equal of superior, I was incorrect. Very expensive for the poor quality
From cafeappliances.com
We'd like to help you with your refrigerator not cooling properly. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedul... Read More
A nice addition to the kitchen
Great capacity for a counter depth. Great storage except that bottom drawer is not deep enough for a wine bottle to lie flat since they put much larger bins on the door. The doors are somewhat hard to close and will not close on their own even with a fairly hard push. Must manually push on the door to close it.
From cafeappliances.com
We'd like to assist with your refrigerator not cooling enough. We recommend to make sure the door gaskets are sealing properly. You can find instructi... Read More