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29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )

Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )

3.4
110
Review
 3.4 out of 5
110 Reviews


59% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.

Customer review summary generated by AI, including incentivized reviews.
110 Customer Reviews

Beautiful fridge. Horrible overall appliance.

Would Not Recommend

The Fridge is beautiful and looks great but is of incredibly poor quality. We bought this fridge a year ago, and have had multiple issues. First there was condensation building up and running onto the floor. They replaced the seals and that issue improved. Then the ice maker wouldn't shut off and filled the freezer full of ice. They replaced the ice maker and now the ice maker is making a loud buzzing noise and not making ice. Stay away from GE appliances at all cost.

April 22, 2021

From cafeappliances.com

Response from Cafe Appliances

Hello and thank you for being part of the Cafe Appliances family. We are terribly sorry to hear about the troubles you have had over the past year and... Read More

Cafe AppliancesMay 3, 2021

Doesn't work

Would Not Recommend

Bought this fridge in November. Covid delays etc... Now we have it and it doesn't work. Parts are months out, this is unbelievable.

April 21, 2021

From cafeappliances.com

Response from Cafe_Appliances

Hello- We are very sorry that you've had this experience. This is not the ownership experience we want for you and your family. We will reach out to y... Read More

Cafe_AppliancesApril 23, 2021

Great size and storage

Would Recommend

We bought this a month ago and it has been great so far. The LED lighting is great and the interior space is amazing. We got the stainless steel and it looks fantastic!

April 9, 2021

From cafeappliances.com

Love my Cafe

Would Recommend

After 20 years with a GE Monogram I wanted to continue with the brand. I love my Cafe!

March 3, 2021

From cafeappliances.com

Response from Cafe_Appliances

Hello Cbird- Thank you for taking the time to share your review. We appreciate your loyalty to our Monogram brand over the years and we love that you ... Read More

Cafe_Appliances March 4, 2021

Great lighting and temperature control

Would Recommend

We bought this frig to place in our new home, beautiful appliance and all features work perfectly.

February 11, 2021

From cafeappliances.com

Response from Cafe_Appliances

Hello Billbob- Thank you for taking the time to share your review. Congratulations on your new home and new beautiful refrigerator. We are so happy to... Read More

Cafe_Appliances February 11, 2021

Perfect in my kitchen

Would Recommend

So far, it seems to be exactly what we were looking for! Very stylish, we added the black stainless/copper handles. Seems to operate very well. The ice machine started cranking out ice immediately. Very happy with it to this point.

February 9, 2021

From cafeappliances.com

Response from Cafe_Appliances

Hello Carrie Coy- Thank you for taking the time to share your review. We are so happy to hear you are loving your new refrigerator and you are pleased... Read More

Cafe_AppliancesFebruary 11, 2021

great styling and it's huge!

Would Recommend

Excellent styling and performance, it also is very quiet.

February 5, 2021

From cafeappliances.com

Response from Cafe

Hello Paco, Thanks so much for this wonderful review. We greatly appreciate it. We're glad to know you love the style and it is quiet. Keep in touch.... Read More

Cafe February 17, 2021

Terrible, terrible ice maker.

Would Not Recommend

I cannot believe you would ever sell a product that is so outrageously defective. ICE IS EVERYWHERE! How many people need to complain before you come up with a permanent resolution? And don't refer to stupid videos that have nothing to do with this model. Is there a recall? A fix? PEOPLE, do not buy. You will hate it. Read all the reviews about hating the ice maker. You would swear this is the first appliance they ever made.

January 25, 2021

From cafeappliances.com

Response from Cafe_Appliances

Hello PatO-We are very sorry to hear you are having this issue with your icemaker. We can understand how frustrating this is for you and your family. ... Read More

Cafe_Appliances January 27, 2021

Looks good

Would Recommend

Bought three weeks ago so far I’m satisfied seems to be working fine

December 13, 2020

From cafeappliances.com

It's a little loud

Would Recommend

This fridge looks great. It seems to run all the time and is much louder than I would expect for a brand new energy star appliance. It certainly cools well and makes ice well. All the equipment is on top, which makes for a much roomier interior, which is very nice, compared to my old fridge. Overall, I'm pleased with it, and glad I went with the Cafe line.

December 7, 2020

From cafeappliances.com

Great sleek design, easy to use, great layout

Would Recommend

I love this refrigerator! It is sleek, well laid-out and over all functions very well. Very happy overall.

December 3, 2020

From cafeappliances.com

Dreadful loud, steady mechanical hum

Would Not Recommend

We had a 48" side by side Cafe refrigerator installed last week. It is handsome looking and seems to cool well, but everyone in the house HATES the high pitched loud mechanical sound that emanates from the condenser area. The only time it stops is when we open the refrigerator door. Upon closing, it immediately resumes. The sound drives us out of the kitchen, which is/had been the center of family life. It feels like we are living under high voltage wires with the constant hum of surging electri...

November 24, 2020

From cafeappliances.com

Response from Cafe_Appliances

Hello-We appreciate you taking the time to share your review. We are very sorry for the issue you are having. Newer refrigerators are different, but c... Read More

Cafe_AppliancesNovember 25, 2020

Great Size and beautiful, but beware of icemaker

Would Not Recommend

I purchased in March 2020, but it was August before it was delivered because of Covid! It's beautiful and has enough room, but the icemaker is a mess. It falls freely and constantly out of the icemaker onto the floor and all through the freezer compartment. And the icemaker itself is so loud, it is unbelievable. I can hear it when I come down the steps in the morning, 3 rooms away. It's just a constant vrooom, pretty high pitched sound. Like there is never just quiet in the kitchen, it's c...

November 20, 2020

From cafeappliances.com

Response from Cafe Appliances

Hello MariaVictoria, thank you for your review. We’re sincerely sorry your ice maker is not operating properly. We understand how that would be frustr... Read More

Cafe AppliancesNovember 20, 2020

Refrigerator

Would Recommend

My new refrigerator is amazing. I love all the space inside

October 27, 2020

From cafeappliances.com

Cafe 48" Side-by-Side

Would Recommend

The Cafe 48" Side-by-side meets my expectation. My previous side-by-side was a Sub Zero. The Cafe installed prefect into my space. If you are looking to replace a Sub Zero, I would recommend the Cafe.

October 22, 2020

From cafeappliances.com

Nice size and very useable

Would Recommend

We bought this refer because it was a side by side with no indoor ice or water creating a very clean look. The only thing that we wish was different was the ice maker in freezer. It makes small ice cubes and larger ones would be preferred

October 20, 2020

From cafeappliances.com

USELESS

Would Not Recommend

Going on 2 months without ice. We've had this fridge for 5 month. The ice maker worked fine for the first 3 months and then it stopped. GE sent a tech and the tech they sent couldn't even find the water filter. They sent another tech and as now they still have not fixed this issue and now we have ice build up inside the freezer. I would NOT recommend this product. It looks nice, but not worth the headaches and money.

August 20, 2020

From cafeappliances.com

Ice Issue

Would Not Recommend

I bought this in Sept. 2019. There is a problem with the Ice machine. The ice does not stay in the bin. It flies out the back and when you open the freezer you’ll see ice throughout the freezer and it will fall on the floor. We’ve had a technician come to fix it but he was unable to find the problem. GE is working to resolve the issue but if it can’t be fixed that would be prohibit me from recommending this product.

August 6, 2020

From cafeappliances.com

Love my New Cafe Kitchen Appliances

Bought two of these appliances and absolutely love the look!

June 28, 2020

From cafeappliances.com

looks great

Would Recommend

I finally got my fridge last week. looks and works great

June 3, 2020

From cafeappliances.com