
Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.
Customer review summary generated by AI, including incentivized reviews.Beautiful fridge. Horrible overall appliance.
Would Not RecommendThe Fridge is beautiful and looks great but is of incredibly poor quality. We bought this fridge a year ago, and have had multiple issues. First there was condensation building up and running onto the floor. They replaced the seals and that issue improved. Then the ice maker wouldn't shut off and filled the freezer full of ice. They replaced the ice maker and now the ice maker is making a loud buzzing noise and not making ice. Stay away from GE appliances at all cost.
From cafeappliances.com
Doesn't work
Would Not RecommendBought this fridge in November. Covid delays etc... Now we have it and it doesn't work. Parts are months out, this is unbelievable.
From cafeappliances.com
Hello- We are very sorry that you've had this experience. This is not the ownership experience we want for you and your family. We will reach out to y... Read More
Great size and storage
Would RecommendWe bought this a month ago and it has been great so far. The LED lighting is great and the interior space is amazing. We got the stainless steel and it looks fantastic!
From cafeappliances.com
Love my Cafe
Would RecommendAfter 20 years with a GE Monogram I wanted to continue with the brand. I love my Cafe!
From cafeappliances.com
Hello Cbird- Thank you for taking the time to share your review. We appreciate your loyalty to our Monogram brand over the years and we love that you ... Read More
Great lighting and temperature control
Would RecommendWe bought this frig to place in our new home, beautiful appliance and all features work perfectly.
From cafeappliances.com
Hello Billbob- Thank you for taking the time to share your review. Congratulations on your new home and new beautiful refrigerator. We are so happy to... Read More
Perfect in my kitchen
Would RecommendSo far, it seems to be exactly what we were looking for! Very stylish, we added the black stainless/copper handles. Seems to operate very well. The ice machine started cranking out ice immediately. Very happy with it to this point.
From cafeappliances.com
Hello Carrie Coy- Thank you for taking the time to share your review. We are so happy to hear you are loving your new refrigerator and you are pleased... Read More
great styling and it's huge!
Would RecommendExcellent styling and performance, it also is very quiet.
From cafeappliances.com
Hello Paco, Thanks so much for this wonderful review. We greatly appreciate it. We're glad to know you love the style and it is quiet. Keep in touch.... Read More
Terrible, terrible ice maker.
Would Not RecommendI cannot believe you would ever sell a product that is so outrageously defective. ICE IS EVERYWHERE! How many people need to complain before you come up with a permanent resolution? And don't refer to stupid videos that have nothing to do with this model. Is there a recall? A fix? PEOPLE, do not buy. You will hate it. Read all the reviews about hating the ice maker. You would swear this is the first appliance they ever made.
From cafeappliances.com
Hello PatO-We are very sorry to hear you are having this issue with your icemaker. We can understand how frustrating this is for you and your family. ... Read More
Looks good
Would RecommendBought three weeks ago so far I’m satisfied seems to be working fine
From cafeappliances.com
It's a little loud
Would RecommendThis fridge looks great. It seems to run all the time and is much louder than I would expect for a brand new energy star appliance. It certainly cools well and makes ice well. All the equipment is on top, which makes for a much roomier interior, which is very nice, compared to my old fridge. Overall, I'm pleased with it, and glad I went with the Cafe line.
From cafeappliances.com
Great sleek design, easy to use, great layout
Would RecommendI love this refrigerator! It is sleek, well laid-out and over all functions very well. Very happy overall.
From cafeappliances.com
Dreadful loud, steady mechanical hum
Would Not RecommendWe had a 48" side by side Cafe refrigerator installed last week. It is handsome looking and seems to cool well, but everyone in the house HATES the high pitched loud mechanical sound that emanates from the condenser area. The only time it stops is when we open the refrigerator door. Upon closing, it immediately resumes. The sound drives us out of the kitchen, which is/had been the center of family life. It feels like we are living under high voltage wires with the constant hum of surging electri...
From cafeappliances.com
Hello-We appreciate you taking the time to share your review. We are very sorry for the issue you are having. Newer refrigerators are different, but c... Read More
Great Size and beautiful, but beware of icemaker
Would Not RecommendI purchased in March 2020, but it was August before it was delivered because of Covid! It's beautiful and has enough room, but the icemaker is a mess. It falls freely and constantly out of the icemaker onto the floor and all through the freezer compartment. And the icemaker itself is so loud, it is unbelievable. I can hear it when I come down the steps in the morning, 3 rooms away. It's just a constant vrooom, pretty high pitched sound. Like there is never just quiet in the kitchen, it's c...
From cafeappliances.com
Hello MariaVictoria, thank you for your review. We’re sincerely sorry your ice maker is not operating properly. We understand how that would be frustr... Read More
Refrigerator
Would RecommendMy new refrigerator is amazing. I love all the space inside
From cafeappliances.com
Cafe 48" Side-by-Side
Would RecommendThe Cafe 48" Side-by-side meets my expectation. My previous side-by-side was a Sub Zero. The Cafe installed prefect into my space. If you are looking to replace a Sub Zero, I would recommend the Cafe.
From cafeappliances.com
Nice size and very useable
Would RecommendWe bought this refer because it was a side by side with no indoor ice or water creating a very clean look. The only thing that we wish was different was the ice maker in freezer. It makes small ice cubes and larger ones would be preferred
From cafeappliances.com
USELESS
Would Not RecommendGoing on 2 months without ice. We've had this fridge for 5 month. The ice maker worked fine for the first 3 months and then it stopped. GE sent a tech and the tech they sent couldn't even find the water filter. They sent another tech and as now they still have not fixed this issue and now we have ice build up inside the freezer. I would NOT recommend this product. It looks nice, but not worth the headaches and money.
From cafeappliances.com
Ice Issue
Would Not RecommendI bought this in Sept. 2019. There is a problem with the Ice machine. The ice does not stay in the bin. It flies out the back and when you open the freezer you’ll see ice throughout the freezer and it will fall on the floor. We’ve had a technician come to fix it but he was unable to find the problem. GE is working to resolve the issue but if it can’t be fixed that would be prohibit me from recommending this product.
From cafeappliances.com
Love my New Cafe Kitchen Appliances
Bought two of these appliances and absolutely love the look!
From cafeappliances.com
looks great
Would RecommendI finally got my fridge last week. looks and works great
From cafeappliances.com
Hello and thank you for being part of the Cafe Appliances family. We are terribly sorry to hear about the troubles you have had over the past year and... Read More