
Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.
Customer review summary generated by AI, including incentivized reviews.Worth the Wait
Would RecommendAlthough I had to wait a number of months before receiving the refrigerator/freezer I had ordered, I have been very happy with it because it is a beautiful addition to my kitchen and has all the features I could hope to have.
From cafeappliances.com
Very Pleased
Would RecommendThis refrigerator replaced a 30-year-old Sub Zero. The Cafe is a great value and every bit as stylish and user friendly as models with much higher price tags. I'd recommend it highly, we are very pleased.
From cafeappliances.com
On our second one.
Would Not RecommendFirst one came with the purchase of our new house. Fresh side kept freezing up, despite several visits from GE service. After replacing dampers and other components we were told it must be the main computer board which at the time had a 10 - 16 week lead-time. After several phone calls, GE replaced the refrigerator. Ice maker performance is very poor.
From cafeappliances.com
Workhorse, but basic
Would RecommendThis is a good but basic appliance -Just a lot of cold storage. Ice maker makes a lot of ice, but the gap at the back means I am constantly dropping ice into the freezer. Plus, it is mounted pretty high up so if you are short, it will be hard to use. Motor is louder than my old Sub-Zero, but for the price difference, I Elul do expect that.
From cafeappliances.com
Nice looking fridge but the ice maker is bad
Would Not RecommendWe have had a similar fridge by other brands and the ice make was great with a drawer. This fridge’s ice maker is made for a door dispenser and when you do not get the door dispenser you get the same ice maker that is not easily accessible. The tray is small and the flip up lid is not meant for easy access. The front even says ice service which shows it’s clearly not meant for this application.
From cafeappliances.com
Hey there, thank you so much for finding the time to leave your honest feedback. We're glad to know your refrigerator is looking good and working well... Read More
Love it!
Would RecommendWe love all the storage in our new GE Cafe! The freezer section is bigger than our last 48" and also more storage in the fridge area.
From cafeappliances.com
Solid Product
Would RecommendSo far so good! The lay out of this unit is very straight forward but gets the job done.
From cafeappliances.com
Great product.
Would RecommendThe interior of the 48” cafe seems much larger than my old 48” Monogram. The interior lighting is nice and bright. The stainless steel exterior is sleek and seems to brighten up my kitchen.
From cafeappliances.com
NO SIRVE LA PEOR COMPRA QUE HE HECHO EN MI VIDA
Would Not RecommendCompre esta nevera alrededor de 10K y nunca funciono apropiadamente comenzó a dar problemas desde el comienzo llevo 1 año con ella y se ha dañado mas de 10 veces en 1 año. Increible!! Los tecnicos no encuentran la falla le ponen dif piezas y en par de semanas vuelve a dañarse. Lo ultimo q me dijeron fue que la nevera tenia un defecto q le entraba aire pero ellos no consiguen por donde entra el aire y al entrar el aire el abanico deja de funcionar. No la recomiendo no boten su dinero!!!.
From cafeappliances.com
Hola, Lamentamos mucho escuchar que su refrigerador no ha estado funcionando correctamente. Su frustración es bastante comprensible y queremos ser de... Read More
Beautiful
Would RecommendIt’s beautiful and so far we love it. We’ve only had it 1 month
From cafeappliances.com
It’s new so far so good
Would RecommendIt’s new so so far so good. It’s doing it’s job. I love it so far
From cafeappliances.com
Show stopper!
Would RecommendCounter depth wall of stainless steel that holds everything I need to feed my hungry boys and host a Christmas gathering. We chose no ice maker/water access on door for clean look, only wish model was available with an internal water dispenser. Otherwise this beauty has everything I wanted at reasonable price (among 48" products).
From cafeappliances.com
Outside looks great!
Would Not RecommendMaybe there are attachments that I don't know about but the ice inside is a lot of work. We cannot reach the door opening to get it out so we must take out the ice box and dump the ice into coffee cans.
From cafeappliances.com
Hello- We appreciate your purchase and glad to hear you are enjoying the aesthetics. This is such a beautiful refrigerator. We aren't sure what you ar... Read More
Met expectations
Would RecommendSo far the refrigerator was just what we needed since our old one was taken out by a storm. We ordered the new one and it arrived ahead of schedule. We were concern since so many people have horror stories about getting and having their new units work. Luckily ours is working so far since it has only been a few weeks.
From cafeappliances.com
Great refrigerator/freezer
Would RecommendI love the looks of it. Love how it lights up and food is easy to find. The freezer works great....keeps food frozen. Great ice maker.
From cafeappliances.com
Great layout, good looks and stable temperature co
Would RecommendThis refrigerator takes your kitchen up a level. Plenty of storage with stable temperatures.
From cafeappliances.com
Small interior
Would Not RecommendBought this to replace 15 year old Frigidaire which needed replacing. Had specific dimensions to fit built in cabinet. Because of availability issues due to COVID, this was the first fridge we could get so we bought it. This only holds about half as much food as my old unit. Interior depth is extremely short comparatively, even though exterior dimensions are the same. And forget about the produce storage, it’s practically non existent I really do wish I’d waited for something else.
From cafeappliances.com
Hi, Thanks for your purchase! We really appreciate your feedback as it helps us with improving design and quality in future products. We'll be sure ... Read More
worst
not worth it. Long time owner of Thermador and tried this to save money for 2nd house. Nope, its junk!
From cafeappliances.com
Hello- We are very sorry to see this. We can understand your frustration when a new appliance doesn't meet your expectations. If you haven't already, ... Read More
Lights out
Would Not RecommendCan not believe that within a month all the refrigerator lights are not working.
From cafeappliances.com
Hello- We are so sorry for the issues you are having with your refrigerator. We would like to offer some assistance. Please see if you have SA on your... Read More
Non-ferrous and not-so-smart
Seems like an ok fridge for this class and was a great value compared to the higher-end brand it replaced. But. The stainless steel is non-ferrous (will not hold a magnet). I had no idea this was something I still needed to think about when shopping for a stainless fridge in 2021. If it weren't such an ordeal to get this thing ordered and installed, I would have sent it right back. And the smarts are lacking. Last night I heard a faint beeping sound. Eventually I tracked it to the fridge, ...
From cafeappliances.com
Hello there, we're glad your refrigerator is performing well, but sorry to see that the door alarm isn't loud enough and that the app isn't providing ... Read More
Hi there, Thanks for taking the time to leave a review. So sorry to hear about all of the issues you had with your original model, we're sure that wo... Read More