
Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.
Customer review summary generated by AI, including incentivized reviews.Cool!
Would RecommendWe love the size of both the fridge and freezer. It's spacious and easy to organize.
From cafeappliances.com
Not liking the ice maker location
Would RecommendSo far I like it. But I don’t like the ice maker location. I am short and I have to reach in to get the ice, it’s a strain!!! I don’t know if I can remove it to empty it. I don’t think I am strong enough!
From cafeappliances.com
Huge Fridge
Huge fridge, great product. very stylish and matches all our GE Appliances
From cafeappliances.com
new refrigerator
Would Not RecommendLove the sleek clean look as well as the capacity. I replaced a sub zero with this GE and do not regret the change at all
From cafeappliances.com
Fan is annoying
The fan in the freezer constantly runs and makes noise.
From cafeappliances.com
Ice maker issue
purchased this Cafe fridge with our new build. Stopped making ice after 2 months of use, called home builder to have the appliance company for repair and replaced ice maker, GE came and replaced ice maker,left, said to wait 24 to 48 hours. Still didn't work -replaced 2nd ice maker, its making very little to no ice, told to check water line, and its has pressure and water feeding to fridge. Still not working. -GE came again for 3rd time, replaced the ice maker, it will make ice sometimes, but it...
From cafeappliances.com
Hi, We're sorry to hear your ice maker isn't working properly. Having this happen 2 months into ownership can be unexpected but we're committed to he... Read More
ridiculous setup
Would Not Recommendnothing is obvious had to go through 3 people to turn the ice machine on. beta test next time
From cafeappliances.com
Hey there, We're sorry to hear you had a tough time turning on the ice machine. Your comments are extremely important to us and we truly appreciate ... Read More
Great look and features at a competitive price
Would RecommendThis Cafe refrigerator has the look and features of other built ins costing thousands more. We made the right choice for our new home.
From cafeappliances.com
GE tech couldn't figure out the problem.
Would Not RecommendGE Tech support could not figure out the problem and I was told need to get a new unit. It was working fine but twic when it wasn't cooling had to reset it one of the tech order a motherboard to be safe 2nd tech came to install it and left and never checked if its working all the food went bad and since than they couldn't figure out what to do except to tell me to get a new unit..
From cafeappliances.com
Good afternoon. Thank you so much for writing us this review. We are very sorry to hear that your refrigerator is no longer cooling to it's best abi... Read More
Love it
Would RecommendEverything works fine. Love the simple design. Surprisingly quiet.
From cafeappliances.com
Extremely disappointing
Would Not RecommendLooks beautiful, but it stopped working after 1 year. No cooling, no freezing, no good. Poor ice box design, ice cubes would fly all over the freezer compartment (when it used to work). It came with the wrong label and I couldn’t connect it to the app. Useless.
From cafeappliances.com
Hello - We appreciate you taking a moment to share your review and experience so far. We're really sorry to hear that it is no longer working properly... Read More
Best ever
Would RecommendSuch a great fridge. Plenty of space. Actually has more space than I was expecting.
From cafeappliances.com
Excellent
Would RecommendLove this excellent appliance. We were so excited to have this in our home.
From cafeappliances.com
Not Thrilled
Would Not RecommendIce maker is designed to make it easy to accidentally push cubes out the back, spilling into the freezer and/or onto the floor. A problem when you have wood floors. Also the door groans on the hinges when oped/closed. No lubricant including silicon stops it. Top shelf on door is so close to top of door it’s useless.
From cafeappliances.com
Hello - We appreciate you taking some time to share your thoughts and experience. This is super helpful to us. We are going to take the feedback you'... Read More
Refrigerator review
Would RecommendThis is a very nice refrigerator and does everything we need it to do. It is very attractive and looks great.
From cafeappliances.com
Hi! Thank you for taking the time to provide us with valuable feedback. We are ecstatic to hear that you are loving your new refrigerator. This is suc... Read More
Just installed
Would RecommendLooks great and fit perfectly where the old Viking was. Can't wait to see how well it works.
From cafeappliances.com
Ice maker problems
Would Not RecommendWe are having issues with ice maker. It is not producing any ice.
From cafeappliances.com
Hello, We appreciate you taking the time to leave us your feedback, but we’re so sorry to hear that you’re having issues with your ice maker. We know... Read More
Piece of junk
Would Not RecommendIt took almost 4 months from purchase to delivery and $10,000. And this is what we got: out of the box we found a bump on the refrigerator door, a top door that does not fully close, two jammed screws half way in the holes, a bent freezer rack wire and 6 mysterious holes filled with caulk (the caulk is now shrinking) on both of the refrigerator side walls. Note that only 6 photos are allowed on the review.
From cafeappliances.com
Hi there, Thanks for taking the time to leave a review. We're so sorry to hear about and see the issues you're having here with your new fridge, espe... Read More
Didn’t work
Would RecommendWe had to call the service department right away apparently the factory didn’t hook some fan wires up properly. The device tech got it to run and now it’s great.
From cafeappliances.com
Hello- Thank you for reaching out to us in regards to your Café refrigerator. We are sorry to hear that you had to have service called out so soon. We... Read More
Has some issues
Would Not RecommendI have a couple of issues with this "high end" refrigerator. First off, the ice maker inside the freezer is poorly designed. The ice overflows into the rest of the freezer and I'm forever having to go shelf by shelf and pick up ice cubes. The reservoir should be made in such a way as to contain the ice so it can be scooped without cubes flying all over the inside of the freezer. Second, another poor design, is the refrigerator door. When open, you have to open the door as far as possible ...
From cafeappliances.com
Hello - while we're happy to see that you rated this unit high on multiple categories, we're also sorry to hear that the design and features for this ... Read More
Hi, Thanks for taking time to leave a review. We're sorry if the operating sounds of this refrigerator have been disruptive in any way. Yor experienc... Read More