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29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )

Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel with Brushed Stainless Handles )

3.4
110
Review
 3.4 out of 5
110 Reviews


59% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.

Customer review summary generated by AI, including incentivized reviews.
110 Customer Reviews

Cool!

Would Recommend

We love the size of both the fridge and freezer. It's spacious and easy to organize.

March 13, 2024

From cafeappliances.com

Not liking the ice maker location

Would Recommend

So far I like it. But I don’t like the ice maker location. I am short and I have to reach in to get the ice, it’s a strain!!! I don’t know if I can remove it to empty it. I don’t think I am strong enough!

March 10, 2024

From cafeappliances.com

Huge Fridge

Huge fridge, great product. very stylish and matches all our GE Appliances

January 16, 2024

From cafeappliances.com

new refrigerator

Would Not Recommend

Love the sleek clean look as well as the capacity. I replaced a sub zero with this GE and do not regret the change at all

January 2, 2024

From cafeappliances.com

Fan is annoying

The fan in the freezer constantly runs and makes noise.

September 2, 2023

From cafeappliances.com

Response from Cafe

Hi, Thanks for taking time to leave a review. We're sorry if the operating sounds of this refrigerator have been disruptive in any way. Yor experienc... Read More

CafeSeptember 5, 2023

Ice maker issue

purchased this Cafe fridge with our new build. Stopped making ice after 2 months of use, called home builder to have the appliance company for repair and replaced ice maker, GE came and replaced ice maker,left, said to wait 24 to 48 hours. Still didn't work -replaced 2nd ice maker, its making very little to no ice, told to check water line, and its has pressure and water feeding to fridge. Still not working. -GE came again for 3rd time, replaced the ice maker, it will make ice sometimes, but it...

September 1, 2023

From cafeappliances.com

Response from Cafe

Hi, We're sorry to hear your ice maker isn't working properly. Having this happen 2 months into ownership can be unexpected but we're committed to he... Read More

CafeSeptember 5, 2023

ridiculous setup

Would Not Recommend

nothing is obvious had to go through 3 people to turn the ice machine on. beta test next time

August 30, 2023

From cafeappliances.com

Response from GE Appliances

Hey there, We're sorry to hear you had a tough time turning on the ice machine. Your comments are extremely important to us and we truly appreciate ... Read More

GE AppliancesAugust 30, 2023

Great look and features at a competitive price

Would Recommend

This Cafe refrigerator has the look and features of other built ins costing thousands more. We made the right choice for our new home.

June 28, 2023

From cafeappliances.com

GE tech couldn't figure out the problem.

Would Not Recommend

GE Tech support could not figure out the problem and I was told need to get a new unit. It was working fine but twic when it wasn't cooling had to reset it one of the tech order a motherboard to be safe 2nd tech came to install it and left and never checked if its working all the food went bad and since than they couldn't figure out what to do except to tell me to get a new unit..

June 14, 2023

From cafeappliances.com

Response from GE_Appliances

Good afternoon. Thank you so much for writing us this review. We are very sorry to hear that your refrigerator is no longer cooling to it's best abi... Read More

GE_AppliancesJune 14, 2023

Love it

Would Recommend

Everything works fine. Love the simple design. Surprisingly quiet.

June 9, 2023

From cafeappliances.com

Extremely disappointing

Would Not Recommend

Looks beautiful, but it stopped working after 1 year. No cooling, no freezing, no good. Poor ice box design, ice cubes would fly all over the freezer compartment (when it used to work). It came with the wrong label and I couldn’t connect it to the app. Useless.

April 23, 2023

From cafeappliances.com

Response from Café Appliances

Hello - We appreciate you taking a moment to share your review and experience so far. We're really sorry to hear that it is no longer working properly... Read More

Café AppliancesApril 25, 2023

Best ever

Would Recommend

Such a great fridge. Plenty of space. Actually has more space than I was expecting.

March 8, 2023

From cafeappliances.com

Excellent

Would Recommend

Love this excellent appliance. We were so excited to have this in our home.

March 5, 2023

From cafeappliances.com

Not Thrilled

Would Not Recommend

Ice maker is designed to make it easy to accidentally push cubes out the back, spilling into the freezer and/or onto the floor. A problem when you have wood floors. Also the door groans on the hinges when oped/closed. No lubricant including silicon stops it. Top shelf on door is so close to top of door it’s useless.

March 4, 2023

From cafeappliances.com

Response from Café Appliances

Hello - We appreciate you taking some time to share your thoughts and experience. This is super helpful to us. We are going to take the feedback you'... Read More

Café AppliancesMarch 8, 2023

Refrigerator review

Would Recommend

This is a very nice refrigerator and does everything we need it to do. It is very attractive and looks great.

March 1, 2023

From cafeappliances.com

Response from GE_Appliances

Hi! Thank you for taking the time to provide us with valuable feedback. We are ecstatic to hear that you are loving your new refrigerator. This is suc... Read More

GE_AppliancesMarch 17, 2023

Just installed

Would Recommend

Looks great and fit perfectly where the old Viking was. Can't wait to see how well it works.

February 15, 2023

From cafeappliances.com

Ice maker problems

Would Not Recommend

We are having issues with ice maker. It is not producing any ice.

January 22, 2023

From cafeappliances.com

Response from Cafe_appliances

Hello, We appreciate you taking the time to leave us your feedback, but we’re so sorry to hear that you’re having issues with your ice maker. We know... Read More

Cafe_appliancesJanuary 23, 2023

Piece of junk

Would Not Recommend

It took almost 4 months from purchase to delivery and $10,000. And this is what we got: out of the box we found a bump on the refrigerator door, a top door that does not fully close, two jammed screws half way in the holes, a bent freezer rack wire and 6 mysterious holes filled with caulk (the caulk is now shrinking) on both of the refrigerator side walls. Note that only 6 photos are allowed on the review.

November 23, 2022

From cafeappliances.com

Response from Cafe Appliances

Hi there, Thanks for taking the time to leave a review. We're so sorry to hear about and see the issues you're having here with your new fridge, espe... Read More

Cafe AppliancesNovember 30, 2022

Didn’t work

Would Recommend

We had to call the service department right away apparently the factory didn’t hook some fan wires up properly. The device tech got it to run and now it’s great.

November 8, 2022

From cafeappliances.com

Response from Café appliances

Hello- Thank you for reaching out to us in regards to your Café refrigerator. We are sorry to hear that you had to have service called out so soon. We... Read More

Café appliancesNovember 9, 2022

Has some issues

Would Not Recommend

I have a couple of issues with this "high end" refrigerator. First off, the ice maker inside the freezer is poorly designed. The ice overflows into the rest of the freezer and I'm forever having to go shelf by shelf and pick up ice cubes. The reservoir should be made in such a way as to contain the ice so it can be scooped without cubes flying all over the inside of the freezer. Second, another poor design, is the refrigerator door. When open, you have to open the door as far as possible ...

October 18, 2022

From cafeappliances.com

Response from Café Appliances

Hello - while we're happy to see that you rated this unit high on multiple categories, we're also sorry to hear that the design and features for this ... Read More

Café AppliancesOctober 19, 2022